Melissa McElwee | Page 61

The Subaru service person kept me informed during my visit and was very knowledgeable And she was able to answer all the questions I asked visit and was very knowledgeable And she was able to answer all the questions I asked More

by JUSTEV100 Verified Customer Verified Customer

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Craig the service manager is the man. Melissa kenny and mark rock they always make sure I’m taken care of as well as John and zack helping out along the way.. the sales team very professional and always tr mark rock they always make sure I’m taken care of as well as John and zack helping out along the way.. the sales team very professional and always treat the customers like family from sales to service they got you covered More

by DYLANKERSEY8398 Verified Customer Verified Customer

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Pleased with the service. The cause of the problem was found and corrected, although it did take two visits. Staff is always helpful and knowledgeable. found and corrected, although it did take two visits. Staff is always helpful and knowledgeable. More

by jptz Verified Customer Verified Customer

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Although it took sometime to complete I am very happy with the job done on my vehicle. They were courtious and very helpful in resolving all my issues. with the job done on my vehicle. They were courtious and very helpful in resolving all my issues. More

by Ascentlover Verified Customer Verified Customer

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Melissa have a the best service advisor. I was kept up to date on the status of repairs. Staff is friendly and courteous. I also got a car was too. to date on the status of repairs. Staff is friendly and courteous. I also got a car was too. More

by michael_a_theiss Verified Customer Verified Customer

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Tire problem was fixed while I waited. Melissa was great, showed me the problem, explained options, helped me decide on what to do. Very happy with the service. showed me the problem, explained options, helped me decide on what to do. Very happy with the service. More

by ABS Verified Customer Verified Customer

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Great service! You listened to my needs and corrected one and you had to order a new radio unit to resolve the other issue. Timely service. and you had to order a new radio unit to resolve the other issue. Timely service. More

by MRWAS2 Verified Customer Verified Customer

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I would just like to thank everybody at the Concordville Subaru dealership. Their entire team in every respect have been way over and above what anyone could expect I actually had a devastating accident in Subaru dealership. Their entire team in every respect have been way over and above what anyone could expect I actually had a devastating accident in one of the cars that I had least and actually had lost consciousness for about a minute.! If it wasn’t for the Subaru car Forrester 2021 that I had I would not be riding this email. The Subaru Forrester and the way that it was built and constructed save my life. I’m so thankful first of all to God and my Savior Jesus Christ for bringing me through this as I just walked away on my own 2 feet. Of course I did suffer I concussion and some sore ribs where the airbag deployed and hit me in the left side of my chest from the steering wheel. All of the other airbags deployed every single one of them and I did have my seatbelt on and all these things combined save my life as the trooper said what they called this is a body bagger or a kick in sweep and it’s a good thing you had a Subaru otherwise you may not have made it! So again thanks to Jill Quale in the sales department of Concordville Subaru her manager and team in that department also in the sales department everyone even down to the parts department was very concerned and helpful through this whole ordeal! I now have a brand new Forrester Limited 2021 which they kept for me after they heard of my accident until the insurance company finalized the gap insurance procedure through chase bank also progressive insurance and Chase worked hand-in-hand to do a phenomenal job at first it was a bit confusing because they never had anything happen so quickly but all jumped in and helped make it all work. I am very grateful for Subaru and I have shared the story multiple… Times with over 200 people either in person or on the phone emails family and even close friends I showed him the pictures of the car after I had the accident no one could believe that I just walked away under my own power.! My car of choice will always be as long as I am able to either lease or purchase Subaru, namely the forester or something in that category as it fits me very well and also my old English sheepdog Sir Winston who travels with me in the car as well fortunately on that day he was not in the car which I am grateful for but I am confident that where he would’ve been in the back he would’ve been OK because the back was fine again so many many thanks I cannot express my gratitude enough! Finally as I am a seasoned pianist musician, Arranger, recording artist, I always leave my audiences with a quote that I’d like to share with you now and it’s this, regret will never change my past, anxiety will never change my future, butGRATITUDE! Will always change my present!(W.H.Carr) Thanks again, I love My Subaru very very much and the family team at Concordville Subaru is my dealership of choice. Respectfully, Wayne H.Carr (AKA) “MR PIANO” 🎹👍🌹❤️❤️😉✌️🐶🎼🎶🎹 More

by whcpiano Verified Customer Verified Customer

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The service staff is very knowledgeable and friendly. They work efficiently to ensure that all of your service needs are performed well and maintain a positive attitude. They work efficiently to ensure that all of your service needs are performed well and maintain a positive attitude. More

by Colleen Verified Customer Verified Customer

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Friendly staff, a comfortable waiting area, and great service! Melissa and Mark have both gone out of their way to provide me with options when I need a repair/replacement. Thank you! service! Melissa and Mark have both gone out of their way to provide me with options when I need a repair/replacement. Thank you! More

by Ali K Verified Customer Verified Customer

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