Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 66

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

June 05, 2021

Dealership Rating
Employee Rating

Always polite and timely. Everyone who works here is friendly and helpful. I left another dealership to come here. They are all amazing. And the people who answer the phone are great as well More

by purcelllea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

Jun 07, 2021

Concordville Subaru responded

Thank you for the 5-star rating, purcelllea! We look forward to seeing you at Concordville Subaru again soon!

June 05, 2021

Dealership Rating
Employee Rating

Extremely friendly dealership I have bought 5 cars from them. I really appreciate the team (Melissa) and especially my mechanic Chris who always is helpful. Thanks More

by CARSINTHOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa was very helpful

Jun 07, 2021

Concordville Subaru responded

Thank you for the 5 star review! We appreciate your business and hope to work with you again in the future!

June 03, 2021

Dealership Rating
Employee Rating

Great place! The staff is very friendly and helpful.They Great place! The staff is very friendly and helpful. They take good care of your car. I have been going for a long time and More

by BARRYKUON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Jun 03, 2021

Concordville Subaru responded

BARRYKUON, thank you for recommending Concordville Subaru. Please come visit us again soon!

May 30, 2021

Dealership Rating
Employee Rating

I have a 12 year old Subaru Legacy that has been Serviced well by the Service Tech.s as well as our Service Advisor Melissa at Concordvile Subaru, They always make sure I am happy with the work being done on More

by herbalvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Reichert

Jun 01, 2021

Concordville Subaru responded

Thank you for the five-star review! We're always happy to help and are glad to hear that you had a great experience with Melissa. Thank you for choosing Concordville Subaru!

May 30, 2021

Dealership Rating
Employee Rating

As this is my 3rd Subaru purchased from this dealership, "I love Concordville Subaru!" You are treated with respect. The service department is very efficient and caring to your needs. As long as I have been More

by Big Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, John Shields, Mark Rodgers , Zach Catrambone, Craig Reichert

Jun 01, 2021

Concordville Subaru responded

Thank you for your continued customer loyalty, Big Al! There is no better feeling than having our happy customers come back to see us time and time again. We really appreciate all of your kind feedback and five-star rating. We hope to see you again!

May 30, 2021

Dealership Rating
Employee Rating

This dealership is first rate, the service has been very good. The personnel are very friendly and efficient and their work is of high quality. More

by nitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor, Mark Rodgers , Zach Catrambone, Ken Cooper

Jun 01, 2021

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback and hope to see you again. Thank you for choosing Concordville Subaru!

May 30, 2021

Dealership Rating
Employee Rating

Staff are always very courteous and very helpful. Melissa, Lauren, Megan and Mark are people I have interacted with the most. Also, never feel that there has been a suggestion for servicing items tha More

by RUSSELL.BENAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Lauren Scannapieco, Moe Laraki

Jun 01, 2021

Concordville Subaru responded

Thank you for the five-star review! We greatly appreciate your kind feedback and for recognizing the efforts of so many of our valued staff members. Have a wonderful day!

May 29, 2021

Dealership Rating
Employee Rating

Friendly customer service reps, We had a communication problem and it was addressed immediately to my satisfaction. The service rep made sure that I was happy.? I left the dealership with a positive outlo More

by geynjy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Concordville Subaru responded

Thank you for the great review and recommendation! We're glad that the customer service rep got everything sorted out for you. Please let us know if you have any other questions or concerns. Have a great day!

May 28, 2021

Dealership Rating
Employee Rating

Polite and efficient service when we took our Crosstrek in for a recall. The Crosstrek is the third Subaru we’ve bought at Concordville Subaru—they have always treated us well and we love our Crosstrek. More

by LYNNEURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Concordville Subaru responded

LYNNEURIAN, Thank you for the five-star review! We're glad to hear that you had a great experience with our service team. We greatly appreciate your kind feedback and continued customer loyalty. Thank you for choosing Concordville Subaru!

May 28, 2021

Dealership Rating
Employee Rating

Melissa has been a consistent, helpful advisor. There was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. More

by caamp
Recommend Dealer
Yes
Jun 01, 2021

Concordville Subaru responded

We are very happy to hear that you had a great experience with Melissa! Please let us know if you need anything else. Thank you for choosing Concordville Subaru.

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