Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 68

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

May 24, 2021

Dealership Rating
Employee Rating

Excellent customer service. Keep you informed while waiting for your vehicle. Notify you of upcoming services due for your car. Courtesy vehicle provided if needed. More

by WKEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Cooper

May 24, 2021

Concordville Subaru responded

Thank you for sharing your feedback and giving us a five star rating, WKEECH! We are glad to see that we provided you with excellent service and hope to work with you again in the future.

May 23, 2021

Dealership Rating
Employee Rating

This is the 4th car I’ve gotten at this dealership. I’ve always been treated fairly and respectfully. No games. Jill Quale is very knowledgeable and personable. More

by LoveMySubarus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Jill Quale , Josh Lupo Sr.

May 24, 2021

Concordville Subaru responded

Thank you for the 5 star rating and positive feedback. It's always great to hear when Jill has yet again provided great service. Thanks again!

May 23, 2021

Dealership Rating
Employee Rating

Cordial, clear and efficient staff. Matt F was responsive to my questions. John and Melissa provided helpful and clear recommendations regarding service options for my vehicle. More

by caamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan , Matt Fitzgerald, Josh Lupo Sr.

May 24, 2021

Concordville Subaru responded

caamp, thank you for the good rating. If there is anything else we can assist with, please give us a call.

May 23, 2021

Dealership Rating
Employee Rating

Honest Quick & easy servicePoliteThey make you feel Honest Quick & easy service Polite They make you feel like family and not just another customer. Myself and my family, and friends having been buy More

by MDINGLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Maddy Davis, Mark Rodgers , Ken Cooper

May 24, 2021

Concordville Subaru responded

Thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2021

Dealership Rating
Employee Rating

I came in to test drive a Subaru, and noticed a screw in one of my tires earlier that day. The service department fit me in, pulled the screw and washed my car while I was on my test drive, and had me back More

by Brandon R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Rich Allen, Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

May 24, 2021

Concordville Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, Brandon R!

May 23, 2021

Dealership Rating
Employee Rating

The folks here keep things simple and communicate really well. They offer fast and friendly service... folks do a good job keeping outback running — thanks More

by JON.AXELSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

May 24, 2021

Concordville Subaru responded

Thank you for the 5-star rating, JON.AXELSSON! We look forward to seeing you at Concordville Subaru again soon!

May 22, 2021

Dealership Rating
Employee Rating

Since I’ve had a Subaru,I have used the service department exclusively. No matter who I speak to, they are always kind and very professional More

by PASTERNACKPEACHIE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco

May 24, 2021

Concordville Subaru responded

Hi PASTERNACKPEACHIE7, thank you for your high star rating. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2021

Dealership Rating
Employee Rating

Concordville's Service Dept. Is absolutely the best. Fast. They always have convenient appointment times and go above and beyond to help with any conflict. Thank you for our great service visit! More

by BETHMCG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

May 24, 2021

Concordville Subaru responded

Thank you for the great review. We will be sure to thank our team for providing you with excellent service. We look forward to working with you again.

May 19, 2021

Dealership Rating
Employee Rating

The service department Employees are professional and helpful. The service is a little pricey but they stand behind their work . I have a 16 year old Subaru legacy and The service department Has kept More

by KEAGLE254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Cooper

May 20, 2021

Concordville Subaru responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2021

Dealership Rating
Employee Rating

I always receive great service. I was greeted immediately and then texted to see if I had questions. Then updated and asked if I wanted to proceed with oil change and air filters. Quick and eff More

by Mary Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Concordville Subaru responded

Thank you for choosing Concordville Subaru as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

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