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Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 8

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

February 27, 2023

Dealership Rating
Employee Rating

Always pleasant, efficient and helpful. Great job. Good communication and very clean waiting areas. Help me keep up with services needed. More

by CHIDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany West

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Feb 28, 2023

Concordville Subaru responded

Hi CHIDELL, We appreciate your 5-star review. We are glad to hear your service visit was quick and efficient. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 26, 2023

Dealership Rating
Employee Rating

Try to be helpful friendly and courteous even when this go wrong Nice friendly people More

by PSIMONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2023

Concordville Subaru responded

Hi PSIMONE1, Thank you for taking the time to write to us. We are glad to hear our team was helpful in trying to fix your vehicle's issue. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 24, 2023

Dealership Rating
Employee Rating

Very friendly service. Took the time to explain what was wrong, how the service and insurance worked and what my options were. Went above and beyond to keep me informed. More

by John D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Print
Feb 27, 2023

Concordville Subaru responded

Hi John D., Thank you for your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 24, 2023

Dealership Rating
Employee Rating

The customer service rep was thorough in his explanation of what exactly was going to happen and the cost involved. He periodically update me and keep me informed of the situation the mechanics were seeing. More

by JCLAYTON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Tiffany West

Print
Feb 27, 2023

Concordville Subaru responded

Hi JCLAYTON47, We appreciate your kind review. We are delighted to hear out service team was excellent during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 21, 2023

Dealership Rating
Employee Rating

Each person I met was kind and efficient. They were prompt with my appointment time and had a comfortable waiting area. The service was fast and efficient. More

by beedee12354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay

Print
Feb 21, 2023

Concordville Subaru responded

Hi beedee12354, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 21, 2023

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation. Everything went great. Melissa, my service advisor was great. Melissa is one of the best, and is a five star service advisor every time. More

by MDINGLER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 21, 2023

Concordville Subaru responded

Hi MDINGLER47, We appreciate your kind review. We are glad to hear Melissa was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 20, 2023

Dealership Rating
Employee Rating

Setting up the appointment was quick and easy and the customer service by everyone was simply excellent More

by kheod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay

Print
Feb 21, 2023

Concordville Subaru responded

Hi kheod, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear setting up a service appointment was quick and easy. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 19, 2023

Dealership Rating
Employee Rating

Great service and price ,, very honest , genuine , cant say enough ! Melissa and the tech were really a compliment to your store ! Thanks for all your help ! More

by REEDJACQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 20, 2023

Concordville Subaru responded

Hi REEDJACQUES, We appreciate your 5-star review. We are glad to hear Melissa was excellent throughout your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 19, 2023

Dealership Rating
Employee Rating

A great dealership the sales and service people there are some of the best in the car business More

by pcarlucci4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay

Print
Feb 20, 2023

Concordville Subaru responded

Hi pcarlucci4, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 18, 2023

Dealership Rating
Employee Rating

The service manager, John, was attentive, professional, friendly & knowledgeable. He made the service experience a positive experience. More

by lisa.seel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Michael Clay

Print
Feb 20, 2023

Concordville Subaru responded

Hi lisa.seel, Thank you for your kind review. We are delighted to hear John was excellent with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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