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Michael Clay
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Michael Clay
Service Concierge
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
29 Reviews
My wife and I have called the West Chester, PA area home for the last 26 years. Although I have worked most of my business career in another industry, my father had worked in the auto industry for 32 years. I am thrilled to have finally been immersed in this industry as of 2021, and am now working at a top-notch dealer, with a great team that is dedicated to making sure that we do everything possible to give our customers a positive experience. Without our customers, we wouldn't be here.
Read moreDealership Experience
2 yrs, 6 mos
Industry Experience
2 yrs, 6 mos
Specialties & Trainings
Customer service and listening.
29 Reviews
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29 Reviews of Michael Clay
November 09, 2023
Everyone at Concordville Subaru was very easy to work with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Mel with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Melissa multiple times, and the customer service that I received was phenomenal. We are very pleased with our purchase & would definitely buy a car from them again. Concordville Subaru really stands behind their vehicles More
by JULIZMOMMA2811
Verified CustomerOther Employees Tagged: Tim Raysor, Melissa McElwee, Matt Fitzgerald
Helpful 
May 02, 2023
They are always available, prompt, fairly priced and friendly, we go there from Delaware because they are that good friendly, we go there from Delaware because they are that good More
by Wheesq
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West , Marco Silva
April 27, 2023
I purchased my vehicle from Concordville Subaru and I have had all service and repairs performed at this dealership. The staff are great to deal with and they strive to do the best for their customers. I have had all service and repairs performed at this dealership. The staff are great to deal with and they strive to do the best for their customers. I would recommend this dealership. More
by KKCHAREST@GMAIL.COM
Other Employees Tagged: Melissa McElwee, John Brennan
April 26, 2023
At Concordville Subaru they strive to satisfy their customers. I purchased my vehicle from them and I have had all service and repairs done there. I would recommend this dealership. customers. I purchased my vehicle from them and I have had all service and repairs done there. I would recommend this dealership. More
by KKCHAREST@GMAIL.COM
Other Employees Tagged: Melissa McElwee, John Brennan
April 21, 2023
Nice quiet environment and very nice staff and techs. The showroom and waiting area were very clean. The showroom and waiting area were very clean. More
by TOMSICOLI
Other Employees Tagged: Tiffany West
April 17, 2023
I’ve owned high end luxury cars for decades. Benz, Infiniti, Cadillac, etc. this is my first practical car. First, I love the car. And now that I’ve had service, you should know that never have Benz, Infiniti, Cadillac, etc. this is my first practical car. First, I love the car. And now that I’ve had service, you should know that never have I dealt with a nicer, more efficient group, you guys are great. More
by rkmrob64
Other Employees Tagged: Melissa McElwee
April 12, 2023
Very polite and helpful. First time I’ve been to this dealership for service. They were very thorough. We will be back. First time I’ve been to this dealership for service. They were very thorough. We will be back. More
by MARKTLYNCH
Other Employees Tagged: John Brennan
April 12, 2023
Scheduled, performed repairs and completed same day. Have never had bad experience in years of dealing with service department. Have never had bad experience in years of dealing with service department. More
by HERTSUSAN
Other Employees Tagged: John Brennan, Tiffany West
April 10, 2023
The Service Deptartment is first class - friendly, informative and most importantly does excellent, quality work. I give them 4 stars for a job well done! informative and most importantly does excellent, quality work. I give them 4 stars for a job well done! More
by krb
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Keith Aigeltinger, Tiffany West , Marco Silva
March 24, 2023
It is easy to make an appointment, check-in is quick and simple. Very nice waiting area with beverages and a nice place to work or read. Everyone I encountered was helpful and kind. simple. Very nice waiting area with beverages and a nice place to work or read. Everyone I encountered was helpful and kind. More
by Linda McGaha
Other Employees Tagged: Melissa McElwee, John Brennan
