Melissa McNeill | Page 7
Guest Experience
Toyota of Stroudsburg
1741 Paradise Trail
East Stroudsburg, PA 18301
97 Reviews
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97 Reviews of Melissa McNeill
July 10, 2013
Excellent service and treatment accorded to me by Melissa during my 30K maintenance service. Fast and reliable service even though during the time that I brought my car, the line of cars ahead of me was long during my 30K maintenance service. Fast and reliable service even though during the time that I brought my car, the line of cars ahead of me was long already. Price waived. My 2012 Toyota Prius is really very fuel efficiend. For the long drive my family took from June 29-July 6 which utilized about 2,800 miles, perhaps we probably spent not even close to $ 135.00 for gas consumption. More
July 03, 2013
I bought a Prius from Haltermans last fall. It was time for inspection on my BMW so thanks to you inspection policy I brought it to your service dept. Yesterday I went to trade the BMW at another dealersh for inspection on my BMW so thanks to you inspection policy I brought it to your service dept. Yesterday I went to trade the BMW at another dealership as I was looking for Yukon and was informed that there was a mileage decrepancy and told there was nothing they could do but I should have that CarFax fixed. My husband and I came over to your dealership and Melissa was gracious and so apologetic - she had it fixed immediately. During this time she and I were talking about the lousy treatment I had just received from the other dealership and Doug said "Hey we can help you out". To make a long story short he and your staff found a way to get me exactly what I was looking for. I truly figured it would be impossible as I was so far upside down. Everyone we encountered treated us with respect and a "let's try" attitude. Customer service #1! They took the time and tried - guess what, I have another Toyota from your dealership and it won't be the last. I will gladly sing your praises to anyone that is looking for a new vehicle. Our experiences with the service department in the past have always been great and now the sales staff again as well. Thank you all for not blowing me off and making the effort to help me out with a newer vehicle. We look forward to continuing with Halterman's. More
May 16, 2013
I have used Halterman's Toyota consistently over the past 12 years to obtain service for my camrys, it is conviently located and the hours of operation works well for me. However, I use Halterman's Toy past 12 years to obtain service for my camrys, it is conviently located and the hours of operation works well for me. However, I use Halterman's Toyota primarily because of the excellent customer service provided service advisor Melissa Betsock and her team. I have worked with Melissa for several years, she is definitely an asset to Halterman's Toyota. More
May 16, 2013
From the moment I arrived at the Express Lube ,I was promptly greeted by Melissa Betsock who has consistently gone above and beyond to ensure that all my questions/concerns have been addressed over the promptly greeted by Melissa Betsock who has consistently gone above and beyond to ensure that all my questions/concerns have been addressed over the past 5 years.She maintains order when the shop get busy. I know when Melissa is there this wil go smoothly. More
May 10, 2013
Service Advisor Melissa Betsock always make my regular service oil change a enjoyment experience, her energy and professional courteous always make the trip worth while. keep up the good work service oil change a enjoyment experience, her energy and professional courteous always make the trip worth while. keep up the good work More
May 08, 2013
My family and I use this service center on a regular basis. It is because of Melissa Betsock that we continue to return over and over again. to say that she is courteous, polite and helpful is only unde basis. It is because of Melissa Betsock that we continue to return over and over again. to say that she is courteous, polite and helpful is only under stating the obvious. She and the entire service team are amazing! Whenever asked about where to service a car we recommend Halterman's Toyota to friends and community residents. Thanks for excellent service for all of our vehicles. Joyce D. Leonard More
May 08, 2013
I have given Halterman's Toyota top marks because they have shown themselves to be consistently excellent in terms of prompt, efficient, and courteous service. Melissa Betsock in particular has been they have shown themselves to be consistently excellent in terms of prompt, efficient, and courteous service. Melissa Betsock in particular has been a terrific service advisor to deal with and has really helped us maintain our Prius each time we bring it in for service. I would not hesitate to recommend Halterman's Toyota for quality service any time. More

