Melissa Mclaughlin | Page 4

HORRIBLE Service. Asked two questions and they told me they would call me with the answers. They never called. I also listed the same two questions in the survey and still didn't get a call. Then, I ask they would call me with the answers. They never called. I also listed the same two questions in the survey and still didn't get a call. Then, I asked another question and was told it was in the book. It wasn't and when I asked where in the book, you guessed it, they would call me back. Never got the call. I also called because my CCM froze and I spent 30 miles continually resetting the eye catcher. I pulled over and called them and had to leave a message as no one answered at 4:00 in the afternoon on a week day. Again, I never received a call back - and this was a SAFETY ISSUE. More

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Melissa made my experience absolutely wonderful! What may tend to be a lengthy process, felt like a breeze. I couldn’t be any happier with my experience, Thanks again! tend to be a lengthy process, felt like a breeze. I couldn’t be any happier with my experience, Thanks again! More

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Andy, Melissa, and the whole team were phenomenal. They of course wanted to sell a car, but they weren’t pushy and didn’t try to throw some kind of metaphorical anchor around our legs when my wife and I wa of course wanted to sell a car, but they weren’t pushy and didn’t try to throw some kind of metaphorical anchor around our legs when my wife and I wanted to leave to discuss our options. They didn’t sell the car, they let the car sell itself and we’re as friendly and helpful as could be. I would definitely recommend anyone looking for a new vehicle to head over. Kenn More

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Melissa is the best! She was able to help me purchase my new Forester. She really listened to what I needed and helped me get the best vehicle for me. I truly appreciate all of her help! new Forester. She really listened to what I needed and helped me get the best vehicle for me. I truly appreciate all of her help! More

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Talk about easy. Went in on Labor Day to look at a 2020 Outback and drove out less than 2 hours later with exactly what I wanted. Melissa McLaughlin made us feel very welcome and comfortable and made sure Outback and drove out less than 2 hours later with exactly what I wanted. Melissa McLaughlin made us feel very welcome and comfortable and made sure we were making an informed purchase. We ultimately got the deal we were looking for and would definitely recommend them to anyone looking for a new Subaru. More

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Excellent, puts everything that's personal behind her to ensure the customer is the main priority. Home delivery was better then anticipated. Recommended for all sales to be be like her. ensure the customer is the main priority. Home delivery was better then anticipated. Recommended for all sales to be be like her. More

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My boyfriend and I have been looking to upgrade into a more family vehicle for quite some time. We saw the ascent on their website and decided to go check it out. When we went, we were met with amazing cu more family vehicle for quite some time. We saw the ascent on their website and decided to go check it out. When we went, we were met with amazing customer service , honesty and friendly from every member of the team. Melissa is Beyond phenomenal! Andy and David went up over and beyond for us dealing the financial aspect! I highly recommend visiting this team! More

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Melissa was outgoing and pleasant to work with and walked us through the entire process in purchasing our used Subaru Forester - great experience for us! us through the entire process in purchasing our used Subaru Forester - great experience for us! More

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New car purchase I purchased my new Subaru on 7/28/20. I would highly recommend Melissa. She is very knowledgeable and was patient with me during the whole car buying I purchased my new Subaru on 7/28/20. I would highly recommend Melissa. She is very knowledgeable and was patient with me during the whole car buying process. Thanks, Melissa More

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Quick visit for a purchase and friendly staff Melissa McLaughlin was a fantastic sales rep who was very friendly and to the point. She did not bs me or waste my time. The vehicle that was listed o Melissa McLaughlin was a fantastic sales rep who was very friendly and to the point. She did not bs me or waste my time. The vehicle that was listed online was actually available on the lot (lots of dealers don’t do this). She took time to walk me through all the features of the car (not even Mercedes does this). David in finance was also straight forward with me and very informative with the different protection plans. Highly recommend. More

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