Melissa OShea

Great service great experience Melissa was very polite and professional. Car was ready even earlier than she said it would be ready. Cashier was also very friendly

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Great customer service. Will gladly recommend Kia to anyone. Being told I have to have at least 25 words for this review is odd. Good day!

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Melissa is awesome. She helped us get a rental and kept in contact with us about the progress of my car. She is a true asset to your service department.

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I dropped my car off while they were closed, but got a prompt phone call in the morning with the suggested repairs (replacing air filters) and then car was ready in less than an hour.

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Melissa is the best service advisor EVER. She is so friendly to everyone. Very good at her job . If everyone else was as good as she is you would never have any bad comments .Thank you so much

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Kia dealership is a joy to visit, my car was serviced quick, and the whole experience was seamless. Dealing with Melissa is a joy, she is professional, friendly and knowledgeable.

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The personnel at this dealership are very professional. They greet you when you walk in and immediately ask how they can help. They keep you updated on the progress of your vehicle and are very friendly.

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The OUTSTANDING Service Center was truly a SERVICE Center! They stayed late to replace the light bulb on my front driver's side light!! They kept me apprised on each & every step needed!

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I just bought my first KIA (but my second Hybrid). I have 3500 miles on it, not quite time for its first check up, but it was making funny noises when I started it up after work. I called Melissa OShea at the Service Desk in Gainesville wand she said, “ Come right over and let us check it out”!! I did. They couldn’t find anything wrong. Perhaps I had caught a stick and drug it?? They washed it anyway and had me in by 5:15 and out by 6:00pm!!! I was amazed!! Great dealership and people to work with!!

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Malisa always presents herself in a personal and friendly manner and keeps me updated with needs to my car. Thanks Malisa for all that you do.

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