Melissa Sinapi | Page 15

Excellent Customer Service. I walked into the dealership really expecting the deal that I was told by other dealerships I could not "get". I was very pleased with my Sales Woman I walked into the dealership really expecting the deal that I was told by other dealerships I could not "get". I was very pleased with my Sales Woman. He friendliness and her expertise really shows. I am definitely a satisfied customer! I already referred my boss to her because he too is in the market for a Toyota. More

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I came to DCH because I needed a car, and was not happy with the selection I found elsewhere. The sales department was great, and they really tried to match what I wanted to what was available. Sure enou with the selection I found elsewhere. The sales department was great, and they really tried to match what I wanted to what was available. Sure enough they had the perfect car for me. Melissa was encouraging without being pushy, and I especially appreciated that I was not talked into spending more than I wanted to. I wish them all the best of luck for their business. More

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I was very happy to deal with Melissa and Pinkal. They I was very happy to deal with Melissa and Pinkal. They were professional and had many things finished when I had arrived, Following up on the items I was very happy to deal with Melissa and Pinkal. They were professional and had many things finished when I had arrived, Following up on the items I had completed on the true car.com And Dch forms the night before. Melissa was very caring and really did a fine job of explaining the Highlander features to my wife and I. I give her an A plus! More

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I was starting off with negative equity so I knew this was going to be a battle, maybe a winless battle. Melissa never forgot about me though and as soon as something that she knew I wanted was available was going to be a battle, maybe a winless battle. Melissa never forgot about me though and as soon as something that she knew I wanted was available she was on the phone. They were very willing to work with me through the phone and faxes, since I lived over 2.5 hours away, and they were great to deal with. They even worked great with my Credit Union so that I could get the best interest rate out there (3.35%!!!). They (Melissa and Corey Rheal) were a pleasure to work with and I will definitely recommend them to family and friends who are interested in buying a vehicle. I could tell they wanted to work just as much as I did and I drove off the lot with a 2011 Nissan Rogue by the end of the week!! If you are looking for a vehicle, see Melissa!!! More

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...Melissa blew us away with her knowledge of product She also was personable,and we really enjoyed working with her We will be recommending her and the dealership to friends interested in purchasing a t She also was personable,and we really enjoyed working with her We will be recommending her and the dealership to friends interested in purchasing a toyota. GREAT EXPERIENCE... Dr&Mrs Fassman Thanks Melissa More

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My experience at this dealership was great. Melissa and the entire team was polite, interested and not pushy. We went over several options for the particular model I was looking for, weighing the pros and the entire team was polite, interested and not pushy. We went over several options for the particular model I was looking for, weighing the pros and cons. I felt no pressure either way and they left the decision in my hands. They do not work on commission, which helped make the shopping and buying experience much more pleasurable. Financing was done right there and I got the best rate available. I went in on a Sunday and was in my new car by Tuesday. I couldn't be more pleased. More

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I was immediately greeted by a friendly reception person. She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales per She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales person was Melissa. She was very friendly and accommodating. She was thorough and took time to explain how their dealership works and the features and options of the car in which I was interested. I was impressed by how Melissa made herself available when she was not scheduled to be at the dealership. She gave her mobile number and returned calls promptly. I got the impression that she was very honest and up front with answers to my questions. Additionally, the financial person that processed my paperwork was also very nice, efficient, and thorough. My overall impression was that the people I worked with were honest, friendly and good at their jobs. It is my first impression of buying a Toyota and it was a good experience. More

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Melissa was very knowledgable and helpful during the entire buying experience. She never rushed me to make an immediate decision but instead provided all the necessary information on the vehicle, inclu entire buying experience. She never rushed me to make an immediate decision but instead provided all the necessary information on the vehicle, including the carfax report, and the warranties/guarantees on the car. I also found it very helpful that she enabled me to take a more extended test-drive prior to making my decision. I felt that she was honest and tried to work for my best interests. I would absolutely recommend her to family and friends who are looking for a new/used Toyota. More

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Melissa is a good salesperson. She listens to what I was looking for, asks how much would I was looking to spend and showed me the cars that I may like that fit my budget. She is a pleasure to talk to and looking for, asks how much would I was looking to spend and showed me the cars that I may like that fit my budget. She is a pleasure to talk to and she is very personable. I would recommend her to all my friends in need of a car. Thank You Melissa ! I love my car ... More

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This is my 3rd Toyota. I was replacing my 1991 Toyota pickup with over 480,000 miles on it so it didn't take any convincing for me to buy another Toyota because the mileage and the reliability speak for pickup with over 480,000 miles on it so it didn't take any convincing for me to buy another Toyota because the mileage and the reliability speak for itself. I knew DCH was a well rated dealership but my choice was to stay close to home except the other dealership was closed on Sunday and you were opened. We were greeted at the door and introduced to Melissa. She worked with us geting the best truck and deal, even lower than I expected. I never felt any pressure to make a decision and I am very happy with the decision I made. I'm considering leasing a car in a year and I will definitely come back to DCH in Wappinger Falls, NY I am glad I made the decision to come here and would recommend DCH Wappinger Falls Toyota to everyone and ask for Melissa. More

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