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Melissa Sinapi
Melissa Sinapi | Page 14
Sales Consultant
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
222 Reviews
Melissa is a longtime resident of Hopewell Junction. After majoring and receiving her degree from Pittsburgh in Business & Travel Industry, she spent the next 15 years fulfilling people’s desire to see the world…and even managed to rack up an impressive list of wonderful vacation memories of her own. Melissa is the proud mother of four wonderful children; 2 boys, Peter & Louie and 2 girls, Adriana and Vanessa. While raising her four children, Melissa still managed to fulfill her position as travel consultant as one of the first telecommuters in her large firm. Melissa joined the DCH team approximately six years ago, knowing that her experience in working with people would translate seamlessly to the automotive industry. (She was correct!) When away from work, Melissa enjoys spending time with her family, cooking, movies and reading. “I enjoy that face-to-face process of working with customers. It’s comfortable for me…and it ensures that they receive the attention
Read moreDealership Experience
15 yrs, 6 mos
Languages Spoken
English
222 Reviews
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222 Reviews of Melissa Sinapi
November 22, 2018
They wouldn't provide a loaner car when mine brokedown. Bought a used Honda from dutchess Toyota. It broke after 2months and 17 days. Service department did Not want to provide a loaner; even after Friendl Bought a used Honda from dutchess Toyota. It broke after 2months and 17 days. Service department did Not want to provide a loaner; even after Friendly Honda said it was dangerous to continue driving. They gave me the first avaliable service date of Dec 13. Toyota did put a call into morehead Honda and left them a message on my behalf but I had call Morehead on my own to make a date & time they could fix the car. This back & forth had been going on 5 days without an offer of loaner car. I was told they didn't have one. Finally called the sales person I bought the car from to see if she could help. Then I called morehead Honda to see if they had a sooner appt than Poughkeepsie could give me. When the sales rep called me back, she accused me of lying about obtaining my own appt and insisted the service girl I initially spoke to, got that sooner appt for me. Not only will It be 4 days since the car broke w/o transportation but the service rep lies and than the sales rep I bought the car from accused me of lying. Tomorrow it will be 5 days without a car and still no resolution in getting any transportation. I've only had this car approx 2 1/2 months. I've been treated terribly accused of lying and the car won't be able to be seen for 6 more days. Im highly offended that the sales center would take an employee lies over the customer word. I was question, doubted, accused and still without a car for 10 days until there would be an avaliable appt for it to be fixed. I've only made the first 2 payments. Thank God I bought an extended warrenty. I will never buy from Dutchess Toyota again. They don't know how to treat their customers once they've made a sale. The service dept assistant manager will say anything to make herself look innocent. She's manipulative so she can back up her lies. She certainly doesn't care whether people who buy used cars are accomidated should the car they bought breaks down. Then people you on tour own to figure out how to get back & forth to work. Basically you got to do it in your own dime even thought you've only had the car a short time. More
by Honda hybrid
Other Employees Tagged: Allison Croshier
November 22, 2018
Excellent Outstanding people, great price easy to work with. Very willing to work with me and made the process very easy. I’ll recommend them to anyone. Outstanding people, great price easy to work with. Very willing to work with me and made the process very easy. I’ll recommend them to anyone. More
by jpa705
Verified CustomerOther Employees Tagged: Robert Schaeffer
November 20, 2018
Excellent the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they e the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they explain all that was done More
by DUCI1957TOMMY
Other Employees Tagged: Robert Goldberg, Thomas Hackett , Kathleen Crosbie, Michael Steinke
November 16, 2018
Terrific Melissa was great. Very knowledgeable and easy to work with. I would consider working with her in the future and helped us get the best possible deal Melissa was great. Very knowledgeable and easy to work with. I would consider working with her in the future and helped us get the best possible deal More
by vins243
November 14, 2018
Professional and enjoyable They made me feel like part of the family. They answered all questions I had weather I contacted by phone or email. They were very knowledgeable of th They made me feel like part of the family. They answered all questions I had weather I contacted by phone or email. They were very knowledgeable of the inventory. Made me feel confident I got the best deal available. More
by ekadet
Other Employees Tagged: Mandy Evans, Naeem Randall
November 13, 2018
A pleasant experience Excellent service, Melissa was professional and knowledgeable on all aspects. Kept us informed on the status of the delivery. Would recommend Meliss Excellent service, Melissa was professional and knowledgeable on all aspects. Kept us informed on the status of the delivery. Would recommend Melissa and DCH Toyota to all my family and friends. More
by R
Other Employees Tagged: Robert Goldberg
November 04, 2018
Amazing dealer amazing people. I purchased my 1st brand new car from them and, the best dealer the best people. I love how I got treated so well and so respectfully. I purchased my 1st brand new car from them and, the best dealer the best people. I love how I got treated so well and so respectfully. More
by h.naiomi
Other Employees Tagged: Daryl Callahan
October 23, 2018
Quick and efficient Between my sales women and the manager that helped me through my experience in getting a new car , I was thoroughly impressed. I’ll be getting all my Between my sales women and the manager that helped me through my experience in getting a new car , I was thoroughly impressed. I’ll be getting all my vehicles here from now on More
by metsglobe
Other Employees Tagged: Dylan abell
October 09, 2018
nice, helpful people. I came in knowing exactly what I wanted and I got it! My 2018 Camry is beautiful and is getting raves fro everyone who sees it. I came in knowing exactly what I wanted and I got it! My 2018 Camry is beautiful and is getting raves fro everyone who sees it. More
by jillw826
Other Employees Tagged: Tiffany Moreno
October 05, 2018
Toyota Prius Not all sales personell are alike. I have had several who refused to help me with my auto purchase, so I had to come back with my husband. Upon going Not all sales personell are alike. I have had several who refused to help me with my auto purchase, so I had to come back with my husband. Upon going back to the dealership, your receptionist introduced us to Melissa Sinapi. This is the second new car that we are now buying with her, we bought a Pruis Prime Advanced in 2017 and now a second Prius just recently in 2018. She is extremely knowledgeable about the vehicles she sells, especially the Pruis. More
by cma50315
Other Employees Tagged: Robert Goldberg , Naeem Randall
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