Melissa Sinapi
Melissa Sinapi at DCH Wappingers Falls Toyota

Melissa Sinapi | Page 19

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
5.0
218 Reviews

Melissa is a longtime resident of Hopewell Junction.   After majoring and receiving her degree from Pittsburgh in Business & Travel Industry, she spent the next 15 years fulfilling people’s desire to see the world…and even managed to rack up an impressive list of wonderful vacation memories of her own.   Melissa is the proud mother of four wonderful children; 2 boys, Peter & Louie and 2 girls, Adriana and Vanessa. While raising her four children, Melissa still managed to fulfill her position as travel consultant as one of the first telecommuters in her large firm.   Melissa joined the DCH team approximately six years ago, knowing that her experience in working with people would translate seamlessly to the automotive industry. (She was correct!)   When away from work, Melissa enjoys spending time with her family, cooking, movies and reading.   “I enjoy that face-to-face process of working with customers. It’s comfortable for me…and it ensures that they receive the attention

Dealership Experience

15 yrs, 1 mo

Languages Spoken

English English

5.0

218 Reviews

Write a Review

218 Reviews of Melissa Sinapi

June 02, 2014

Dealership Rating

Prius Plug in Lease Melissa sought me out, bought out my old lease and was able to lower my monthly payments on the same three year lease on the new Prius Plug In. Her c More

by dbishop188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2014

DCH Wappingers Falls Toyota responded

dbishop188, It's great to hear that you had a positive experience at DCH Wappingers Falls Toyota! I'm glad that Melissa was able to provide you with a personable car-buying experience. We're pleased to hear that Melissa was able to tend to all of your needs and was helpful in lowering your monthly payments! Customer satisfaction is of the utmost importance at our dealership and I'm excited to know that you were able to see that firsthand. On behalf of all of us here at DCH Wappingers Fall Toyota, thanks again for your business the great review!

May 12, 2014

Dealership Rating

Excellent Customer Service. I walked into the dealership really expecting the deal that I was told by other dealerships I could not "get". I was very pleased with my Sales Woman More

by ByrnesCrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014

DCH Wappingers Falls Toyota responded

ByrnesCrew: Thank you for taking the time to share your experience with Melissa here at DCH Wappingers Falls Toyota. I am thrilled that we were able to turn the “could not get” into “get” for you! We truly enjoy helping our customers into the perfect vehicle for their needs. Melissa is a valued member of our sales team, and really goes above and beyond for her customers. Our hassle free pricing really takes the stress out of buying a car, I am glad you got to experience this first-hand. On behalf of Melissa, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We truly appreciate your recommendation and look forward to working with you in the future. -Lee Burns, General Manager

February 07, 2014

Dealership Rating

I came to DCH because I needed a car, and was not happy with the selection I found elsewhere. The sales department was great, and they really tried to match what I wanted to what was available. Sure enou More

by LucilleConway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2014

DCH Wappingers Falls Toyota responded

LucilleConway, Thank you for taking the time to write this five-star review. I always appreciate when customers share their experience with our team here at DCH Wappingers Falls Toyota. I am glad to hear that you found Melissa's encouragement very helpful and reinforcing! I am thrilled to hear that our vehicle selection had exactly what you needed. We truly value our customers here, and I am thrilled you got to experience this first hand. On behalf of Melissa, and all of us at DCH Wappingers Falls Toyota thank you again for the wonderful review! Please feel free to contact us if you have any questions. -Lee Burns, General Manager

January 26, 2014

Dealership Rating

I was very happy to deal with Melissa and Pinkal. They I was very happy to deal with Melissa and Pinkal. They were professional and had many things finished when I had arrived, Following up on the items More

by Woodpecker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pinkal Patel

January 14, 2014

Dealership Rating

I was starting off with negative equity so I knew this was going to be a battle, maybe a winless battle. Melissa never forgot about me though and as soon as something that she knew I wanted was available More

by jamylynn19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2014

DCH Wappingers Falls Toyota responded

Jamylynn19, I am glad to hear that we made your car-buying experience as easy as possible. We understand the stresses that go into car-shopping and I am happy we were able to ease your stress. Melissa is an excellent sales consultant, and really exceeds in customer service. I am thrilled our finance team was able to work with your bank to get you the best interest rate out there. On behalf of Melissa, Cory and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your great car-buying experience with us! -Lee Burns, General Manager

May 30, 2013

Dealership Rating

...Melissa blew us away with her knowledge of product She also was personable,and we really enjoyed working with her We will be recommending her and the dealership to friends interested in purchasing a t More

by slipknot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEPHEN FASSMAN

Jun 12, 2013

DCH Wappingers Falls Toyota responded

slipknot: Thanks so much for this wonderful review. Melissa is awesome, right? She epitomizes everything we strive to provide for our customers, from her extensive knowledge of our inventory to her friendliness and warm personality. We're glad you found your time with us to be worthy of an enthusiastic recommendation to friends and family...we know that's the highest form of praise! On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

April 07, 2013

Dealership Rating

My experience at this dealership was great. Melissa and the entire team was polite, interested and not pushy. We went over several options for the particular model I was looking for, weighing the pros and More

by jonathangose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013

DCH Wappingers Falls Toyota responded

janathangose: We're so glad you found your time with us to be worthy of this 5-star review! It's testament to a seasoned team with a winning process...and we believe we're both of these things. We hope you are enjoying your new vehicle and please know we're here if you have any questions in the future. On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, we hope you're enjoying that new ride- Be well, Lee Burns, General Manager

April 03, 2013

Dealership Rating

I was immediately greeted by a friendly reception person. She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales per More

by brimac71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013

DCH Wappingers Falls Toyota responded

brimac71: Thanks so much for providing this terrific review. We're glad to hear that your experience with Melissa and the rest of our team was comfortable and that you felt you received the attention that we know you deserve. We never want our customers to feel that they're an afterthought, or that you can't reach the person most familiar with your quest for the perfect vehicle. The foundation of our "hassle-free" process is transparency and taking the stress out of car-buying. I'm glad we were able to accomplish that for you! On behalf of Melissa Sinapi and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

December 06, 2012

Dealership Rating

Melissa was very knowledgable and helpful during the entire buying experience. She never rushed me to make an immediate decision but instead provided all the necessary information on the vehicle, inclu More

by cdicapua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2012

DCH Wappingers Falls Toyota responded

cdicapua: Thank you for this wonderful review. We're happy to hear that your buying experience with Melissa was typical; being both informative and relaxed. She is very good at putting people at ease and providing them with all the information they need to make an informed decision. We understand what a big decision purchasing a vehicle is and we feel it's important to give our customers as much time as they need to really feel comfortable with their choice. Thank you for sharing your experience here. On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

November 28, 2012

Dealership Rating

Melissa is a good salesperson. She listens to what I was looking for, asks how much would I was looking to spend and showed me the cars that I may like that fit my budget. She is a pleasure to talk to and More

by ken zaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi

Dec 05, 2012

DCH Wappingers Falls Toyota responded

ken zaug: Thank YOU for this wonderful review! Melissa appreciates the kudos...and we're all glad you are loving your car. We also appreciate the recommendation...it is the ultimate acknowledgement of excellent customer service, in our humble opinion. Rest assured that your friends would receive the same top-notch service...it is our goal for all our customers. On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful car- Lee Burns, General Manager

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