Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 35

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
373 Reviews

Dealership Experience

8 yrs, 4 mos

Languages Spoken

English English

4.7

373 Reviews

Write a Review

373 Reviews of Melissa Tyler

September 04, 2019

Dealership Rating

15k service Excellent experience...called the morning of service for appt...was offered more than one time for current day...drove in, was told it would be about More

by jwm5855
Recommend Dealer
Yes
Sep 05, 2019

DCH Wappingers Falls Toyota responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

August 23, 2019

Dealership Rating
Employee Rating

70k Service The service was done in a timely manner and I was notified of recommendations and pricing but not pressured to do them all. I was informed of the pro More

by SCHULCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2019

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are happy to hear that you had a wonderful experience while visiting us!

August 16, 2019

Dealership Rating
Employee Rating

Excellent service was provided. The staff were very courteous and professional. The staff provided timely service and the. SERVICE WAS excellent. I highly recommend W More

by catchlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

June 17, 2019

Dealership Rating
Employee Rating

5k oil change and tire rotation Very friendly servicing for an oil change and tire rotation. I was able to check in with an associate in the service center then to the waiting area. More

by SOFTBALL2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2019

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are glad to hear that our team provided you a great experience while servicing your vehicle. We thank you for choosing us and hope to see you soon!

June 11, 2019

Dealership Rating
Employee Rating

Great service My issue was attended to and fixed expeditiously after the great attention by the service representatives Christina and Melisa. Great customer service More

by Assani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Stuart

Jun 11, 2019

DCH Wappingers Falls Toyota responded

Assani, thank you for sharing your five-star review. We are happy to know that your issue was taken care of with the help of our service team. We thank you for such feedback and will be sure to pass along the kind words. Thank you!

June 04, 2019

Dealership Rating
Employee Rating

Greatest service Very happy with the price and service they were very knowledgeable helpful in all areas didn’t have to wait to long the waiting area is great very rel More

by moralesrmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Breanna Alnwick, Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Alicia Verven

Jun 05, 2019

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Mr. Morales. We are glad to hear that you had a great experience and were able to get a great price on your service! We thank you for choosing DCH and hope to see you again.

April 08, 2019

Dealership Rating
Employee Rating

THE BEST DEALER EVER!!! Purchasing a new car from DCH Wappingers Falls Toyota has been the best vehicle purchasing experience I have ever had. The Sales Rep Nate, Manager Dar More

by trpsmoove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Melissa Sinapi, Mary Berenguer , Kathleen Crosbie, Jennifer Korwatch, Pinkal Patel, Nathaniel Pickett, Wilfrin Quezada, Naeem Randall, Lee

Apr 08, 2019

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star review! It is a true pleasure to know that each member of our team was helpful, accommodating and professional during your visit to our dealership. We thank you for your business and truly hope to see you again in the future!

February 25, 2019

Dealership Rating
Employee Rating

Excellent Customer Service We purchased our Toyota PriusV at DCH Wappingers Falls Toyota and have had it serviced there for about five years. We have been very happy with the v More

by JonAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Crosbie

Feb 25, 2019

DCH Wappingers Falls Toyota responded

Joann, thank you for the five-star feedback! It is a pleasure to hear that our advisors are friendly and good at explaining answers to any questions you may have had! We appreciate the kind words and your loyalty to our dealership. We look forward to continuing to serve you and your PriusV!

February 08, 2019

Dealership Rating
Employee Rating

2018 Land Cruiser The staff associated with the servicing of my 2018 Land Cruiser was very accommodating, courteous and professional...from scheduling the appointment w More

by mreid959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison Croshier, Mike Giordano, Pinkal Patel

Feb 08, 2019

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are so glad to hear that our service team was able to provide you with an accommodating, professional experience during the service of your vehicle. We truly appreciate your confidence in our team and hope to see you again for your next service soon!

February 06, 2019

Dealership Rating
Employee Rating

Recall Service Call Excellent customer service, my rep kept me informed every step of the way. My appointment was suppose to take 3 hours, instead to my delight it only More

by JPM487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison Croshier, Lindsay Mahavik, Frank Pizzurro, Melissa Winterhalt

Feb 08, 2019

DCH Wappingers Falls Toyota responded

Reviews like yours make us so happy to read! We love hearing that you have been loyal to our dealership since 1983--that is so awesome! We are so glad that our staff provided you with the perfect customer service that you deserve! Thank you for being a part of the DCH Wappingers Falls Toyota family!

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