Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 34

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
373 Reviews

Dealership Experience

8 yrs, 4 mos

Languages Spoken

English English

4.7

373 Reviews

Write a Review

373 Reviews of Melissa Tyler

September 01, 2020

Dealership Rating
Employee Rating

I declined further brake service Due to the recommendation of $1000 front and rear brake service for a minor complaint, after having the same only 23,000 miles ago. We are very mild drivers, a More

by JEHESPEN
Customer Service
Price
Recommend Dealer
Yes
Sep 01, 2020

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback.

August 08, 2020

Dealership Rating
Employee Rating

The service provided was excellant and quick .i would recommend this dealership. They are reliable and provide great customer service. The prices are very fair. More

by A_SERS_2000
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Donna Nuesslein, Alicia Verven

Aug 10, 2020

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent visit! We look forward to working with you again in the future!

July 29, 2020

Dealership Rating
Employee Rating

Excellent service Contacted DCH for regular service, inspection and recalls. Melissa coordinated everything . Parts needed to be ordered for the recall repair and the p More

by Linda O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Cimorelli, Kathleen Crosbie, Andrew, Joe, Matt in parts department

Jul 30, 2020

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Linda! It's a pleasure to hear that Melissa went above and beyond to ensure you had a great experience at our dealership. At DCH Wappingers Falls Toyota, customer satisfaction is our top priority!

July 21, 2020

Dealership Rating
Employee Rating

Great first service Took my car in to Toyota for the first time. Great service, fast service, All went very quickly and very smoothly. Love my Toyota! Can't wait to come More

by jimp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Donna Nuesslein, Alicia Verven

Jul 23, 2020

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Jim! We love to hear about our customers and the great experience they had!

June 27, 2020

Dealership Rating
Employee Rating

I had an oil change maintenance and inspection done on my car. The employees were helpful, attentive and good communicators on information about my car. My car had a recall, and it was fixed at no charge. More

by feliciabyrne12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera , Mechanic was good, I don’t know his name

Jun 29, 2020

DCH Wappingers Falls Toyota responded

Thank you for the great review, Felicia! We truly appreciate your kind words and look forward to seeing you again in the future!

June 15, 2020

Dealership Rating
Employee Rating

Quick service. Responding quickly when I needed to change time. Always a pleasure to work with. Thank you for your great service. Have a great day More

by smartypants
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Donna Nuesslein, Alicia Verven

Jun 16, 2020

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We truly appreciate your kind words and look forward to seeing you again soon!

April 16, 2020

Dealership Rating
Employee Rating

Thanks DCH Service Dept. Special thanks to Evin for a quick turn around, and chasing down an electrical gremlin!!...and also to Melissa for keeping me up to date! More

by PLAMBERT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evin Calderon

Apr 16, 2020

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

December 10, 2019

Dealership Rating
Employee Rating

Not enough STARS!!!! Every time I come to get my car serviced I am treated like family. EVERY single person in the service department are wonderful. Allison, Mike, Alecia More

by TAMAR.LEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Allison Croshier, Mike Giordano, Alicia Verven, Joe the shuttle guy

Dec 10, 2019

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We are happy to hear that you had a five-star experience thanks to Allison, Mike, Alecia, and Joe!

November 27, 2019

Dealership Rating
Employee Rating

Great first service Dine very fast, efficient with friends facilities Clean and relax waiting room The car was ready fater than the promised time I would recommend th More

by ajgruszko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naeem Randall

Nov 27, 2019

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We appreciate your positive feedback and we hope to see you again in the near future,

October 04, 2019

Dealership Rating
Employee Rating

Service We have been coming to DCH Wappingers Toyota for 10+ years and we have been getting great customer service since the beginning. We come here for all o More

by krismlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Michael Cimorelli, Kathleen Crosbie, Mike Giordano, Michael Steinke, Alicia Verven

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