Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 36

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
376 Reviews

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English English

4.7

376 Reviews

Write a Review

376 Reviews of Melissa Tyler

February 25, 2019

Dealership Rating
Employee Rating

Excellent Customer Service We purchased our Toyota PriusV at DCH Wappingers Falls Toyota and have had it serviced there for about five years. We have been very happy with the v More

by JonAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Crosbie

Feb 25, 2019

DCH Wappingers Falls Toyota responded

Joann, thank you for the five-star feedback! It is a pleasure to hear that our advisors are friendly and good at explaining answers to any questions you may have had! We appreciate the kind words and your loyalty to our dealership. We look forward to continuing to serve you and your PriusV!

February 08, 2019

Dealership Rating
Employee Rating

2018 Land Cruiser The staff associated with the servicing of my 2018 Land Cruiser was very accommodating, courteous and professional...from scheduling the appointment w More

by mreid959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison Croshier, Mike Giordano, Pinkal Patel

Feb 08, 2019

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are so glad to hear that our service team was able to provide you with an accommodating, professional experience during the service of your vehicle. We truly appreciate your confidence in our team and hope to see you again for your next service soon!

February 06, 2019

Dealership Rating
Employee Rating

Recall Service Call Excellent customer service, my rep kept me informed every step of the way. My appointment was suppose to take 3 hours, instead to my delight it only More

by JPM487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allison Croshier, Lindsay Mahavik, Frank Pizzurro, Melissa Winterhalt

Feb 08, 2019

DCH Wappingers Falls Toyota responded

Reviews like yours make us so happy to read! We love hearing that you have been loyal to our dealership since 1983--that is so awesome! We are so glad that our staff provided you with the perfect customer service that you deserve! Thank you for being a part of the DCH Wappingers Falls Toyota family!

January 24, 2019

Dealership Rating
Employee Rating

Quick and efficent 10,000 mile new car service on my 2018 RAV4. Easy to schedule, flexible times available, friendly staff and really no issues to report. I am pleased w More

by bartendo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2019

DCH Wappingers Falls Toyota responded

We are always delighted to hear reviews like these. We are glad that you chose DCH Wappingers Falls Toyota for your scheduled maintenance, and we hope to see you again at your next scheduled service!

December 25, 2018

Dealership Rating
Employee Rating

Friendly service They were able to get my car in quickly for service and were efficient. Nice waiting area comfortable and clean. Also the service time was not long. More

by RHPARK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan

Dec 27, 2018

DCH Wappingers Falls Toyota responded

We are so glad you enjoyed your visit and our facilities. We always try to make all of our guests' visits as comfortable as possible.

December 15, 2018

Dealership Rating
Employee Rating

The best customer service Highlight recommend to my friends and family this dealer .. I been 10 years but car and service my car in this Toyota dealer really happy More

by oanhnhu2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare , Michael Cimorelli, Kathleen Crosbie, Lindsay Mahavik, Dena Ramondo, Romy Ruette, Gabrielle Scivolette, Michael Steinke, Alicia Verven

Dec 17, 2018

DCH Wappingers Falls Toyota responded

We are truly flattered. We are so appreciative of loyal customers like you. We can't wait for you to come back soon!

December 01, 2018

Dealership Rating
Employee Rating

Headlight replacement The headlight went out on the driver's side and DCH Toyota scheduled an appointment for me that day which was awesome as it snowed later on and drivin More

by lilith2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dena Ramondo

Dec 03, 2018

DCH Wappingers Falls Toyota responded

No problem! We are always ready to help!

November 05, 2018

Dealership Rating
Employee Rating

Express Service This is a no pressure service center, bring your car in, visit with a service advisor, go to the waiting and have a cup of coffee and relax and your c More

by MikeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo, Alicia Verven

Nov 06, 2018

DCH Wappingers Falls Toyota responded

Mike, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

November 02, 2018

Dealership Rating

Profession, Courteous and quick My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the picku More

by bleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo, Alicia Verven

Nov 05, 2018

DCH Wappingers Falls Toyota responded

Thanks for the 5 stars! It is always a delight to hear about a customer's positive experience. We hope to assist you in the future!

November 01, 2018

Dealership Rating
Employee Rating

Excellent Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to More

by JUDGEBOYAJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo

Nov 02, 2018

DCH Wappingers Falls Toyota responded

Thank you for the great review It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

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