Melvin Alston | Page 13

Service is a treat when my car comes to your dealership. How many customers/people can say that? That's always the case when I bring my car in. Sam Mercado has become my go-to person in service. He kno How many customers/people can say that? That's always the case when I bring my car in. Sam Mercado has become my go-to person in service. He knows me, he knows my car, he anticipates what I need and delivers each and every time for me. It's a pleasure to have a car like the Lexus RX 350 (my 3rd) knowing that your service team has my back for all my driving needs. Thanks to Sam and all the Lexus service staff. Lanier Jones More

Helpful 0

Report | Print

This was the first time visiting this dealership. My oil change and other services were completed in a reasonable time frame. Thank your for your service. change and other services were completed in a reasonable time frame. Thank your for your service. More

Helpful 0

Report | Print

I,v been a huge fan of Jim Hudson Lexus since 2006! They are always professional and helpful in making any maintenance decisions! I love sharing my experience with the dealership with everyone that is in th are always professional and helpful in making any maintenance decisions! I love sharing my experience with the dealership with everyone that is in the market for a car! More

Helpful 0

Report | Print

Excellent service from Melvin Alston! I will request Melvin in the future as my service consultant! Thank you 😊 I enjoy the company overall. I am on my third Rx. Melvin in the future as my service consultant! Thank you 😊 I enjoy the company overall. I am on my third Rx. More

Helpful 0

Report | Print

It’s always a pleasure working with Lexus and Melvin! It’s almost as good as a spa day! Keep up the excellence! Thanks for being consistent in your service It’s almost as good as a spa day! Keep up the excellence! Thanks for being consistent in your service More

Helpful 0

Report | Print

I have enjoyed my experiences at Jim Hudson Lexus. From an unfortunate breakdown while traveling through Columbia, which was my initial introduction, to my recent purchase. I found the staff to be friendl an unfortunate breakdown while traveling through Columbia, which was my initial introduction, to my recent purchase. I found the staff to be friendly, personable and professional. I have been so impressed, I traveled from Florida to purchase my Lexus from Jim Hudson Lexus. Kimberly has been extremely helpful, courteous and professional. I don't purchase vehicles often but I hope she's still working there when I do. More

Helpful 0

Report | Print

As usual, it was a pleasant experience getting my As usual, it was a pleasant experience getting my Lexus serviced. Beginning with the phone call from Ms. Daniels to schedule the appointment to the As usual, it was a pleasant experience getting my Lexus serviced. Beginning with the phone call from Ms. Daniels to schedule the appointment to the delivery of my serviced Lexus, everyone was friendly and eager to offer their assistance. Upon arriving in the service lane, I was greeted by Mr. Alston. This was a 99,000 mile routine checkup. He explained what services would be done and I requested a loaner while the service was being completed. Before returning the loaner, I received a video from the service technician, Mr. Woodbury. He informed me the service was complete. I also received a text from Mr. Alston telling me the service was complete. Upon my return, Mr. Alston explained the completed service and explained I may need tires at the next service. I was very pleased with the entire service experience. More

Helpful 0

Report | Print

My visit to Jim Hudson Lexus IS always an informative experience.It is comforting to know that your vehicle have been throughly checked out for any potential problems. Thanks experience.It is comforting to know that your vehicle have been throughly checked out for any potential problems. Thanks More

Helpful 0

Report | Print

ALWAYS a pleasant experience at Jim Hudson Lexus. I told Melvin (been there for 33 years), "no wonder Jim Hudson Lexus is #1 Nationally in service." You all are the BEST!!! Melvin (been there for 33 years), "no wonder Jim Hudson Lexus is #1 Nationally in service." You all are the BEST!!! More

Helpful 0

Report | Print

Mr. Alston provided excellent service as usual. Also the technician who serviced the vehicle was excellent. Very comfortable and confident that my vehicle receives the best service and care at Jim Hudson. technician who serviced the vehicle was excellent. Very comfortable and confident that my vehicle receives the best service and care at Jim Hudson. More

Helpful 0

Report | Print