Melvin Alston
Melvin Alston at Jim Hudson Lexus
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Melvin Alston | Page 14

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
235 Reviews
4.9

235 Reviews

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235 Reviews of Melvin Alston

September 04, 2020

Dealership Rating
Employee Rating

Melvin Alston and Ron Best were very helpful in assisting me with my vehicle services. It’s much appreciated and their willingness to help and resolved my issues. Thank you again Melvin and Ron!!! More

by Dana79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Best...Ron was very helpful as well and I really appreciate all his help!!!

Sep 04, 2020

Jim Hudson Lexus responded

Hi Dana - Thank you for the review! It is great to hear that Melvin and Ron earned your five-stars. We appreciate your business and hope to see you again down the road!

September 01, 2020

Dealership Rating
Employee Rating

Took car in for routine maintenance, and as per the usual, Melvin did a fantastic job. He kept us in the loop during the repair process, and he discussed what repairs needed to be done today, and othe More

by Slammerf16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2020

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we will certainly let Melvin know that you appreciate his help. We look forward to your next visit!

August 28, 2020

Dealership Rating
Employee Rating

Thank you for excellent service. The experience felt safe and secure. The waiting room was comfortable. Melvin was thorough and knowledgeable. 25 words is too many to have to write. More

by JSmith
Recommend Dealer
Yes
Aug 28, 2020

Jim Hudson Lexus responded

It is wonderful to hear that you had a great experience at Jim Hudson Lexus of Columbia. Thank you for your support and we hope to see you back next time!

August 17, 2020

Dealership Rating
Employee Rating

Excellent staff and service. Staff is always polite and accommodating and they do an a great job with our cars. Daniel always goes above and beyond and why we will always go to Jim Hudson’s dealerships fo More

by Embiotech
Recommend Dealer
Yes

Other Employees Tagged: Danil Weih

Aug 17, 2020

Jim Hudson Lexus responded

Thank you for the kind words about our wonderful staff! It is great to hear that they went above and beyond to deliver such a great service experience. We appreciate your business and hope to earn it again down the road! - The Jim Hudson Lexus of Columbia Team

August 08, 2020

Dealership Rating
Employee Rating

A Cut Above I have entrusted this dealership with maintaining our automobiles for many years. Although, we have not always purchased our vehicles from Jim Hudson More

by tophop2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2020

Jim Hudson Lexus responded

Thank you for the 5-star review! We are grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and it is always a pleasure to service and maintain your vehicles. We look forward to your next visit!

July 24, 2020

Dealership Rating
Employee Rating

Always good service. Appreciate the loaner vehicle as we live a good distance from the dealer. Service Dept staff very friendly and kept us updated. More

by Pondrea
Recommend Dealer
Yes
Jul 24, 2020

Jim Hudson Lexus responded

We're so lucky to have you as a repeat customer! It was our pleasure to make your latest service visit a friendly, transparent, and convenient experience. Thank you for trusting Jim Hudson Lexus of Columbia with your vehicle and your business!

July 22, 2020

Dealership Rating
Employee Rating

Always provide excellent service. Provide courtesy service with call backs. Customer service is always on point. Melvin Alston have been our service agent for years. Keep up the good work. More

by willie m leathers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 23, 2020

Jim Hudson Lexus responded

Willie, thank you for sharing your wonderful feedback for the Jim Hudson Lexus of Columbia team. Customer service is our priority so it is great to hear that Melvin consistently takes care of you. We look forward to seeing you during your next visit!

July 21, 2020

Dealership Rating
Employee Rating

Exceptional Service Excellent customer service. My advisor, Melvin Alston, is always very pleasant and open with me as to what service my car may require. The atmospher More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2020

Jim Hudson Lexus responded

Hi Sandra - Here at Jim Hudson Lexus of Columbia, it is our priority to make the service process as friendly and transparent as possible. It is so great to hear that Melvin was able to do just that! Thank you so much for the five star review and we hope to work with you again sometime!

July 14, 2020

Dealership Rating
Employee Rating

Pleasant experience; Melvin was accommodating to my needs. Dealership was very clean and the service managers were eager to assist me. My loaner car was clean an suitable to my needs. I appreciate the exce More

by Mr. Willie
Recommend Dealer
Yes

July 12, 2020

Dealership Rating
Employee Rating

Great Service. Melvin Alston is an awsome person. Melvin Alston provided the best service. 100% great service. He is an awesome person to work with. The service was #1 top of the line. More

by bhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear, Shaun Crosier

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