Melvin Alston | Page 23

Excellent Service Melvin was professional and helfpul. The service was timely, the customer area spotless and relaxing. Overall, the Saturday service was a very effici Melvin was professional and helfpul. The service was timely, the customer area spotless and relaxing. Overall, the Saturday service was a very efficient and pleasant experience. More

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20, 000 mile check up. The professionalism and quality of work are outstanding. People are concerned. Outstanding and comfortable surroundings. Melvin is a knowledgeable and The professionalism and quality of work are outstanding. People are concerned. Outstanding and comfortable surroundings. Melvin is a knowledgeable and true gentleman. I have and will continue to recommend Jim Hudson Lexus. More

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Know who I am / Know what I need / Then make it happen. When I come in the dealership, then know who I am, they know what I need and they make it happen. Every time. What a dealership!! When I come in the dealership, then know who I am, they know what I need and they make it happen. Every time. What a dealership!! More

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Melvin Austin is always professional. I have delat with him I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not have a word minimum if you want people to participate More

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Great Customer Service There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Als There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Alston did not handle my service needs. I will continue to go to Jim Hudson as long as Melvin is there. He is the consummate professional and knows about good customer service. There is no secrets and you are given just what you are promised. More

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excellent serviceexcellent professional service always receive excellent professional service. personnel always give update of the auto status , and is always professional in all actions taken. try always receive excellent professional service. personnel always give update of the auto status , and is always professional in all actions taken. try to give you the best guidance and service possible More

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First Class Service All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this deale All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this dealership. Any dealership can sell you a car; it's the service department that keeps you loyal. More

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Great Service Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when m Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when my car would be ready. More

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Completely satisfactory. Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring cust Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring customers back always. More

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Oil Change The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. He is an asset to the company. More

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