"Everyone in the Service Department is very kind & attentive."
We bought our GX 460 from Ron Best back in November 2019. He was extremely helpful and courteous. It was the most pleasant car buying experience I've ever had.
This week, we had our first experience with the Service Department. Ashley Blair set up the appointment for me, and Samuel Mercado was my contact for the service. They were both very organized and helpful, as were all the folks I encountered in the Service Department.
I even found a thank you note in my car from my technician, Frank. This was such a nice touch!
Other Employees Tagged:
, Ashley Blair and Frank (technician)
"Serveic always Great"
I have been A Jim Hudson customer for about 10 years. There has never been a bad experience with service. The employees providing service this trip were Danny Chupek and Shaun Crosier. Both were professional in their interaction with me. Shaun gave me feedback on the actions he had taken to address a concern I had with the back-up camera. a very nice touch.
"I had a wonderful experience with Ron Best as my sales..."
I had a wonderful experience with Ron Best as my sales guy. Ron was very patient with me and my questions, he reassured me during the sales process and did an awesome job explaining the features of the car to me. I would recommend Ron to other people looking for a Lexus vehicle.
"Another great car buying experience with Ron Best!"
I just purchased my third car with Ron Best because he always makes the buying experience quick and hassle free. He knows exactly what I need when I tell him what I'm looking for, and he finds it right away. There's no price haggling because I tell him what my budget is and he matches it every time. He makes me and my family feel like royalty when we visit, and I know that any future car purchases will certainly be with him. I highly recommend him if you're in the market for a new or used vehicle. He has been chosen as best car salesperson for multiple years, and it's an honor well-deserved. The dealership's service overall is unmatched. Give him a call.
"Professional and courteos."
Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership was nice and clean throughout. I am very satisfied with my experience. My vehicle was also cleaned and washed.
"Recall for software update"
We were met and treated nicely this day by all that we met. Snacks were good and the loaner was nice which we greatly appreciated.
Ron Best was very knowledgeable and trustworthy of the experience I had at the dealership, also the financial department, the process was great, well done.
- willie m leathers
I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent job. Keep up the good service.
Did a great job to research the battery history. Covered under warranty. Service was very quick. The wait time was relaxing. Keep up the good work.
Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers. He keep me informed. Keep up the good work.