Melvin Alston | Page 32

Service My car has been serviced since purchased by dealer - always highest degree of professionalism; explains work and cost; follows up with status and advi My car has been serviced since purchased by dealer - always highest degree of professionalism; explains work and cost; follows up with status and advises of any additional work recommended and cost More

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Happy Palmer As always the customer service was excellent and the loaner vehicle made it even better. There was a female near the end of the service floor that as As always the customer service was excellent and the loaner vehicle made it even better. There was a female near the end of the service floor that assisted me when I arrived, Awesome customer service. More

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Best service ever Melvin is the best service provider of my life time. He has been our service provider since 2004, and he has treated us like family. We have owned car Melvin is the best service provider of my life time. He has been our service provider since 2004, and he has treated us like family. We have owned cars for more than sixty years. He is awesome , extremely professional and always makes sure we get the best service possible. More

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Excellent Service Melvin was professional and helfpul. The service was timely, the customer area spotless and relaxing. Overall, the Saturday service was a very effici Melvin was professional and helfpul. The service was timely, the customer area spotless and relaxing. Overall, the Saturday service was a very efficient and pleasant experience. More

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20, 000 mile check up. The professionalism and quality of work are outstanding. People are concerned. Outstanding and comfortable surroundings. Melvin is a knowledgeable and The professionalism and quality of work are outstanding. People are concerned. Outstanding and comfortable surroundings. Melvin is a knowledgeable and true gentleman. I have and will continue to recommend Jim Hudson Lexus. More

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Know who I am / Know what I need / Then make it happen. When I come in the dealership, then know who I am, they know what I need and they make it happen. Every time. What a dealership!! When I come in the dealership, then know who I am, they know what I need and they make it happen. Every time. What a dealership!! More

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Melvin Austin is always professional. I have delat with him I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not have a word minimum if you want people to participate More

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Great Customer Service There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Als There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Alston did not handle my service needs. I will continue to go to Jim Hudson as long as Melvin is there. He is the consummate professional and knows about good customer service. There is no secrets and you are given just what you are promised. More

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Completely satisfactory. Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring cust Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring customers back always. More

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First Class Service All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this deale All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this dealership. Any dealership can sell you a car; it's the service department that keeps you loyal. More

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