"Purchase of L certified 2017 ES 350"
Great experience. Michael Hamilton (salesman), Brooke Armstrong (customer support) and Sam (Finance) were very cooperative, professional, knowledgeable and pleasant to deal with. The process of purchasing the car met my expectations which all I can ask for. Based on my experience, I would not hesitate to recommend Jim Hudson Lexus, especially Mr. Hamilton, to anyone looking to purchase a new or used Lexus.
"Had great service despite the wait :)"
I brought my car in for service and also had two other things done while I was there. It was worth the time spent having things done that needed it.
"Love my new Lexus "
After briefly going to the dark side and buying a 2020 Ford Explorer last fall I was never quite In Love with my SUV . However; I soon came to the realization that I was just not happy with it and the Ford had to GO ! A quick call to Michael Hamilton and he knew exactly what i wanted and had it ready to go pretty much when we arrived at the dealership. This Lexus GX 460 is the third Lexus we have purchased from Michael and I promise not to stray to the dark side again !
"Michael Hamilton provides a first class experience"
Leased a new Lexus from Michael 18 months ago. Needed something bigger due to a new baby and found a used Yukon Denali next door. Messaged Michael on a Monday night asking if I could somehow trade out of my Lexus lease into the Yukon, even though it is at the GMC dealer. The next morning I had confirmation, numbers, an appointment, and drove the Yukon home about 18 hours after first messaging him. Michael just makes transactions comfortable and seamless.
Likewise, Eddie Goley is the most helpful, friendly, straight shooting finance manager I've ever dealt with. Both on my original Lexus lease and on the purchase of this Denali.
Next time I am in need of a vehicle, I'm coming straight to Michael and Eddie.
Other Employees Tagged:
"Always take care of me"
Whatever auto issue I have, the Jim Hudson Lexus team is always, always there and ready to help me through the need. Thank you for all your courtesies.
"Outstanding Customer Service."
It was a pleasure dealing with Michael Hamilton who was the salesman who helped me with the purchase of my 2017 Lexus LS460. He went above and beyond to accommodate me throughout the entire process, even having the car delivery to my house (3 hour drive) to test drive and determine if it was what I wanted. It was exactly what I was looking for and we concluded the deal. I highly recommend Jim Hudson Lexus in Columbia, SC for your future auto needs and you should request Michael Hamilton to help you with your new auto purchase.
"The entire Jim Hudson Lexus team is excellent, top to..."
The entire Jim Hudson Lexus team is excellent, top to bottom. Sam McElveen and Michael Hamilton treat my wife and I like family. the service is impeccable.
Great service. Friendly staff. Always keep you updated as to when your car is ready and what's been done. HIGHLY recommend this dealership and their entire staff.
Friendly..very helpful. Committed to find for me the right car at the right price. Thorough in explaining paperwork required as well as patiently explaining the safety and other operational features of the new car.
- Ticked Off Reviewer
I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these requests. Now, though, since you have already pissed me off, I will tell you how I REALLY feel about my visit. My ten year-old GS 460 died in the road because of a "stoppage in the drainage system" which caused "overflow water to shut down the computer" which in turn caused me to have it towed to the dealer. Once there, service was prompt, professional, courteous, and satisfactory, EXCEPT for the cost. If you believe anyone could be happy about paying $778 to fix such a BS failure you are insane. I remain happy with our LS 500 (our eighth Lexus) and the dealership, but see this as a Lexus failure. I will probably not replace this vehicle with a ninth Lexus.