488 Reviews
Write a Review488 Reviews of Melvin Gawley
September 26, 2019
Excellant service Was finished in the time that was quoted. Also finished within price quote. And was updated on the progress and how much time it would take. Was finished in the time that was quoted. Also finished within price quote. And was updated on the progress and how much time it would take. More
September 19, 2019
.Excellant, as always Mel Gawley runs a great service department! The employees are always helpful and attentive. They explain any unexpected service items encountered an Mel Gawley runs a great service department! The employees are always helpful and attentive. They explain any unexpected service items encountered and go over my options. Because of this, Honda of Ames has done all of my service work at for many years. More
Other Employees Tagged: John Augustine
September 14, 2019
Quicker than expected Pulled up and the service rep called me by name. Very courteous car was done prior to the time it was supposed to be done Pulled up and the service rep called me by name. Very courteous car was done prior to the time it was supposed to be done More
Other Employees Tagged: Jeff lisle
September 14, 2019
Prompt, courteous and effective service I went in to have my tires rotated, a rather simple and routine maintenance item. I was handled in a courteous and timely manner. The service was d I went in to have my tires rotated, a rather simple and routine maintenance item. I was handled in a courteous and timely manner. The service was done and was satisfactory. But most importantly was that I felt that I was being dealt with honestly. They do what they say thy are going to do. More
September 14, 2019
Updated routine maintenance. My routine maintenance update was actually completed in one day. They informed me that there was another recall and were able to take care of that, a My routine maintenance update was actually completed in one day. They informed me that there was another recall and were able to take care of that, also. More
September 13, 2019
Good customer service and had my truck back on time. Would recommend this shop, drove from Des Moines, IA to get a recall done instead of taking it to Smart Honda. Like the small dealer/shop feel. Would recommend this shop, drove from Des Moines, IA to get a recall done instead of taking it to Smart Honda. Like the small dealer/shop feel. More
September 13, 2019
Always have good service down there at the Ames Honda I have purchased several cars there and I'm always taken care of. I get all my service work done there exclusively with many different makes of car. I have purchased several cars there and I'm always taken care of. I get all my service work done there exclusively with many different makes of car. More
Other Employees Tagged: Joshua Smith
September 13, 2019
Great service every visit We have our service done there regularly and are always treated very well. They recognize us when we come in, and get everyone in and pit as quickly a We have our service done there regularly and are always treated very well. They recognize us when we come in, and get everyone in and pit as quickly as possible. More
Other Employees Tagged: Jeff Searcy, Jerry Hebrink, Joshua Smith, Austin Oppenheimer
September 13, 2019
Friendly and Trustworthy Service We trust and value the service expertise we receive from the Honda of Ames service department. Mel and Josh are always great to work with, and we appr We trust and value the service expertise we receive from the Honda of Ames service department. Mel and Josh are always great to work with, and we appreciate their great care, expertise and friendship. Thank you! More
Other Employees Tagged: Joshua Smith
August 19, 2019
Reasonable and thorough. No overkill, just simple good customer service! Always does a follow up to insure your satisfied with the service completed. Never felt that I sold so No overkill, just simple good customer service! Always does a follow up to insure your satisfied with the service completed. Never felt that I sold something that wasn’t needed. More
Other Employees Tagged: Joshua Smith

