Melvin Seibel | Page 6

LOVE my new Mustang GT Everyone was so nice and explained EVERY detail of what I needed to know. Jason, Melvin, and David were extremely customer service oriented. They ma Everyone was so nice and explained EVERY detail of what I needed to know. Jason, Melvin, and David were extremely customer service oriented. They made sure that my experience was pleasant and easy! The teams actions really show they are proud to work for 5 Star Ford. I had 5 other dealerships contacting me, but Jason was the quickest and was not so cookie cutter in his responses. That is why I came to your dealership. More

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2017 Ford Fusion I recently purchased a new 2017 Fusion from Five Star Ford. This was our third new Fusion from Five Star since 2014. My wife loves her 2016 Fusion and I recently purchased a new 2017 Fusion from Five Star Ford. This was our third new Fusion from Five Star since 2014. My wife loves her 2016 Fusion and I just replaced my 2014. Melvin Seibel did an outstanding job working the deal on my 2017 and also did the deal on my wife's Fusion in 2016. Five Star is a great dealership to work with on sales and service More

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Superior Service provided by Mel Seibel This is my first Ford from Five Star and based on the experience I had with the sales professional Mel Seibel this will not be my last. Mel was extrem This is my first Ford from Five Star and based on the experience I had with the sales professional Mel Seibel this will not be my last. Mel was extremely accommodating to my needs and took the time to work with me at every turn as we navigated the deal. His overall professionalism and knowledge of how to work a car deal made for the most pleasant car buying experience I have had in a long long time and Mel sold me my 58th vehicle. Terrific truck at a terrific price and Superior Service from Mel. As long as Mel is at Five Star I will most definitely buy from him and recommend him to anyone I know of and even those I don't that are looking to purchase a new or used vehicle, because Mel is just that good. More

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Certified Pre-Owned. Certified Quality Saleman! I submitted an internet inquiry for a specific vehicle. Melvin emailed me very quickly and offered to hold the vehicle while I drove an hour to get th I submitted an internet inquiry for a specific vehicle. Melvin emailed me very quickly and offered to hold the vehicle while I drove an hour to get there. He actually held it for 90 minutes to account for traffic. When my wife and I arrived, we were promptly greeted and given complimentary bottled water. Melvin went to check on our reserved vehicle. There was a short wait but that was only because Melvin had already informed the service team that our vehicle should be detailed before we get there in case a sale was made. Melvin was very attentive to the fact that our time was valuable. He made every effort to speed the process along but not in a pushy way. In fact, he wasn't pushy at all! He was the most laid back, friendly salesman I've ever known! He actually was very reasonable when discussing the final price of the vehicle. He was warm and welcoming as well as educated on the vehicle that he accompanied us in on the test drive. He didn't get upset when I floored it! He was very transparent about all of the costs involved and possible interest rates, etc. Once we decided that we wanted to purchase the vehicle, he sent our information over to finance. Well we waited in the waiting area, Melvin sat and talked to us for a while like old friends. It actually made the time fly! Then David came and got us in rushed us through the purchase cycle. I inquired about potential he calling the bank to get a cheaper interest rate and he said it would not help. I could tell he had somewhere to be since it was the end of the day on a Saturday night so I didn't push. I did like the fact that he had everything ready to sign. From there we went back to Melvin's office and he explained very clearly the certified preowned deal that we were getting and then he walked us to our new vehicle! All in all it was a very fast and easy process. I definitely recommend this dealership and the salesman specifically. More

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I won't buy from anywhere else! Melvin was very honest and great to work with. He listened to what I wanted and wasn't pushy at all. I'm very happy with our experience at five star f Melvin was very honest and great to work with. He listened to what I wanted and wasn't pushy at all. I'm very happy with our experience at five star ford. More

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This dealership was wonderful, everyone was so nice loved it This was the most hassle free experience I have ever been through. Everyone there was extremely friendly and wanted us to feel like family, and they d This was the most hassle free experience I have ever been through. Everyone there was extremely friendly and wanted us to feel like family, and they did that. I have never had this experience before, I was so happy I called Five Star Ford I will never step foot at another dealer ship. They wanted us to ask questions and they wanted to answer them. I received calls the next day just to tell me thank you and if I had any other questions they would be there for me. I think everyone there deserves a raise! Cant tell you how happy I am, I have also spread the word to all my friends and family!!! I loved it! More

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Great service Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I high Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I highly recommend anyone to go see Melvin for your new or used vehicle More

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Fast and simple Pre-applied online on a Sunday night, Melvin called me the next morning and started our approval process, was a fast and simple process. Only time at Pre-applied online on a Sunday night, Melvin called me the next morning and started our approval process, was a fast and simple process. Only time at the dealership was to test drive and sign the paperwork for the purchase. Melvin was great. Will be back! More

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Great service, with no pressure I Had an excellent purchase experience working with both Jason and Mel in the internet dept. There was absolutely no pressure, and the process went sm I Had an excellent purchase experience working with both Jason and Mel in the internet dept. There was absolutely no pressure, and the process went smooth. They worked with me to get the deal I was comfortable with. I would absolutely make another purchase there, and will recommend to all my friends and family. More

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Great prices Great purchasing expierence Purchased a new Ford and this by far was the best expierence in buying a car I ever had. The car I wanted was ready to test and we had less time in th Purchased a new Ford and this by far was the best expierence in buying a car I ever had. The car I wanted was ready to test and we had less time in this dealership than any other I have ever dealt with. Everyone was great to deal with and all questions had answers not like other dealerships that say " well we can do this answer ". More

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