Melvin Seibel | Page 5

Best Place for a millennial to buy a car I had been watching YouTube videos on Ford trucks for at least a year now. Learning all the different features that the different trim levels had made I had been watching YouTube videos on Ford trucks for at least a year now. Learning all the different features that the different trim levels had made me confident I knew what I was looking for. The official quest for my perfect truck started 2 months before my purchase. I spent many hours in front of my computer screen looking in a 250 mile radius for this truck. I was mostly interested in a used vehicle since I thought it would be more cost effective, especially since I wanted a top trim level. After visiting and emailing different Ford dealerships I felt as most of them didn't take the online shopper seriously. They would call me to come in but that wasn't easy with my busy schedule. This was mainly the reason it took me a little over 2 months to finally pull the trigger. Anyways I finally visited Five Star Ford in NRH late one evening after work to look at the inventory. Oddly enough they are the closest Ford dealership to my home, but didn't have much of the inventory posted online. My fiance and I found A BUNCH of trucks we liked for reasonable prices. So then I decided to email FSF in NRH that evening about a couple of trucks I was interested in. This whole time I had not felt comfortable with the way the other dealerships had responded to and treated me. Mel emailed me and called me the next day. He sent over a price of the trucks I was interested almost immediately after talking on the phone. This is why I chose Five Star Ford in NRH. The other guys kept asking me to come in to discuss pricing whch i couldnt do. When I pre applied for financing I knew how around how much my payments would be but wouldn't find out until after the approval. Mel and I had negotiated a price that I thought was right where I wanted to be. After the financing was approved I quickly learned that I was off by about $60 per monthly payment. After finding out I informed Mel that I wasn't gong to be able to afford this and he completely understood. Mel never made me feel unimportant even though I had only talked to him through the phone. I already had a great price on the truck after rebates but it wasn't enough. This is where Gary came in. He called me the next day and asked why I didn't buy the truck. I informed him of the situation and he said he was gong to look at what we were working with. Gary was able to find another conditional rebate to loyal Ford customers. But none the less even after this rebate I was still way over my budgeted monthly payment. So I went and talked with my fiance and dicided that we could afford a little bit more of a payment if it meant we were buying a brand new truck. I told Gary that we could go up a bit in payment but not where we were at currently. He called me back after reducing the price again enough to where I was comfortable with the payments. That same evening he ran my credit through financing and I was approved with 0% APR. Mel texted me and said to come in and pickup my truck the next day. When I showed up it was fast and easy. I spoke with Mel about my payment one more time to double check nothing had changed and we were on our way to sign the paperwork. I felt as though they valued more making a sale to me than making money off me. My mom went with me to pick up the truck and she mentioned that she was surprised of how easy it was. In and out within about 2 hours. Joe the financing guy was easy to work with I mentioned that I didn't really want my payment to change. He still offered me the extras like warranty and accessories but didn't give me attitude or made me feel dumb for turning them down. My experience with Five Star Ford was great and I felt comfortable with everybody I talked to. Even the aftermarket specialist was understanding of my situation but I did buy a bed liner from them at fair market price. Mel was great and made my confident I made the right choice buying here. I got my dream truck at a payment I was comfortable with and the service I received made me a lifetime customer of FSF. I would recommend anybody shopping online to pay them a visit. They never made me feel rushed or pressured which is the main reason I didn't want to go in to the other dealerships. These guys rock! I don't typically write reviews for anything but these guys earned it. They fixed me up and it's the least I could do to re pay them for how I was treated. Thanks!! More

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Absolutely amzing!!! With this review, we have now purchased our second car from Mel Seibel. Mel is great individual with a relaxed attitude. But if you need information, With this review, we have now purchased our second car from Mel Seibel. Mel is great individual with a relaxed attitude. But if you need information, help with something, etc he will take your time very seriously. Honestly, I couldn't imagine buying a car from anybody else. He is completely honest and straight forward too. We had a great experience in finance with David Hill. He answered all of our questions. Explaining the warrantee completely. He also explained all of our payment options. Agian, someone who is honest and straight forward. Without ant reservations, I can tell you this purchase was absolutely amazing!!! Mel Seibel and David Hill made sure this happened. First class service!!! More

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Mel was great to deal with Mel was a pleasure to deal with. No pressure and great service. I would recommend him to anyone. buying this care was truly a pleasure Mel was a pleasure to deal with. No pressure and great service. I would recommend him to anyone. buying this care was truly a pleasure More

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Awesome Very helpful and productive experience buying our new car. Melvin Seibel our sales guy was great even finding our exact match in Houston and going to Very helpful and productive experience buying our new car. Melvin Seibel our sales guy was great even finding our exact match in Houston and going to get it for us. Joe Vazquez our finance guy was well prepared and thorough he had all our our packet ready to go when we arrived for delivery. Overall great experience buying our 3rd new car from 5 star Ford. More

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Painless, professional and fast. Going to dealerships are usually a beating. After inquiring about a truck online we showed up and. Melvin pulled the truck up for us and told us to ta Going to dealerships are usually a beating. After inquiring about a truck online we showed up and. Melvin pulled the truck up for us and told us to take as long as we want. I was impressed by him letting us test drive by ourselves and not rushing us. After the test drive we still weren't pressured like most salesman do. Carlton helped us make a deal. It was quickest and painless car buying experience I've had. More

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Very relaxed, no pressure, and fast. Inquired online about new truck and they responded fast. Went in a test drove on Thursday night and walked out. Came back the next day to buy. Never f Inquired online about new truck and they responded fast. Went in a test drove on Thursday night and walked out. Came back the next day to buy. Never felt pressured and the process was laid back and fast. More

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A plus We will be back for our next one .Bronco is next !!!!!!!!!!!! Sales person did a A plus job Mel was his name he is our friend now. Very excellent a We will be back for our next one .Bronco is next !!!!!!!!!!!! Sales person did a A plus job Mel was his name he is our friend now. Very excellent at his job could not ask for any thing more .Easy to work with informative covered everything with us .A plus ..to this man !!! Process of the car was easy because of him . Thanks More

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Best sales staff and financing people ever! Best experience from start to finish ever! We were treated exceptionally well and found exactly what we were looking for. Our salesman, Mel Seibel, Best experience from start to finish ever! We were treated exceptionally well and found exactly what we were looking for. Our salesman, Mel Seibel, has such a unique personality, putting us at ease from all our worries and questions. Mel took so much time with my daughter and I to explain everything and made us feel like we had known each other for years. He made sure we completely understood all the paperwork laid before us so there was no question about our buying experience. Jeff Crabtree was my salesman when I purchased my 2003 Ford Taurus and I had the same experience with Jeff. Courteous, patient and extremely helpful. My father was a devoted Ford person and I have been as well and I can tell you this....he was right! Ford is the best vehicle out there. Thank you Jeff, Mell and Joe Vazquez in financing for making this a great buying experience. More

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Finanomal!!! Mel was AWESOME and he offered great advice and listened to what I was looking for and found me the perfect vehicle for me!!! I love my new Ford and I Mel was AWESOME and he offered great advice and listened to what I was looking for and found me the perfect vehicle for me!!! I love my new Ford and I cannot Thank him enough for all of his help and entertainment as we awaiting the application approval. More

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Painless from start to finish Mel was a true professional. No pressure at all I told my wife I have never bought a truck and left the dealership with a smile on my face . I will Mel was a true professional. No pressure at all I told my wife I have never bought a truck and left the dealership with a smile on my face . I will recommend Mel to everyone I come in contact that's is interested in buying a vehicle. More

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