Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton | Page 3

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
293 Reviews
4.9

293 Reviews

Write a Review

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

293 Reviews of Merrell Middleton

November 26, 2025

Dealership Rating
Employee Rating

Excellent customer service! !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. More

by tturnbow2000
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

Nov 30, 2025

Westside Lexus responded

We're delighted to hear that Merrell made your car buying experience smooth and enjoyable at Westside Lexus. Thank you for the kind words and congratulations on your new car!

November 23, 2025

Dealership Rating
Employee Rating

Beautiful dealership and sales people were very friendly but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally ag More

by andrewbelden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Sam Chau

Nov 25, 2025

Westside Lexus responded

Andrew, we're honored to have been part of such a special gift! We’re happy to hear that you and your wife are pleased with your new car. Thank you for choosing Westside Lexus, and congratulations on your 50th anniversary!

November 15, 2025

Dealership Rating
Employee Rating

Finance person was great. My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold ou More

by martinezpaintingcontractors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 03, 2025

Dealership Rating
Employee Rating

Westside Lexus is a state of the arr facility. What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is st More

by Nina Fortune
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Ronnie Samuel

Nov 04, 2025

Westside Lexus responded

Hi Nina, thank you for sharing your feedback about Merrell, Ronnie, Anil, and the rest of our team! We appreciate your business and hope to see you again at Westside Lexus.

October 17, 2025

Dealership Rating
Employee Rating

All is good and smooth and fast. However, the car came with a poor battery, we had issues with the battery in the first day. Roadside replaced it in the same day though. More

by onursemiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Oct 17, 2025

Westside Lexus responded

We appreciate your feedback and are pleased to hear that the roadside team swiftly replaced your battery. Thank you for choosing Westside Lexus!

October 07, 2025

Dealership Rating
Employee Rating

I’m very satisfied with my recent NX350 purchase from Westside! I was treated very well from everyone. I’m confident I got a good price with minimal haggling. Merrell Middleton was my sales associate. More

by kevin.dewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Oct 07, 2025

Westside Lexus responded

Congratulations on your new Lexus NX 350, Kevin! We are thrilled to hear that Merrell and the Westside Lexus team made your experience a great one. Enjoy the ride!

September 24, 2025

Dealership Rating
Employee Rating

Most honest & professional dealership I have ever done business with. My second experience with Lexus and by far the most professional. Merrell & the did not try to upsell me with any additional add-ons. More

by kviengvilay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Kathy Maki

Sep 25, 2025

Westside Lexus responded

Thank you for sharing your awesome feedback about Merrell and the team! We love to hear this, and we hope to serve you again at Westside Lexus. Safe travels!

September 14, 2025

Dealership Rating
Employee Rating

Beautiful excellent service very helpful and knowledgeable salesperson very impressed with professional care we received More

by rbrtet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Davis Champion

Sep 16, 2025

Westside Lexus responded

We appreciate your feedback! Our team is honored to read your review. See you next time at Westside Lexus!

September 11, 2025

Dealership Rating
Employee Rating

I had the most amazing experience with Westside Lexus, and Merrell Middleton! This is a first class dealership! More

by michellemgolden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Kathy Maki

Sep 12, 2025

Westside Lexus responded

Thank you for the fantastic feedback, Michelle! We are thrilled to hear that Merrell and our team provided a five-star car-buying experience. We hope to see you again at Westside Lexus!

September 07, 2025

Dealership Rating
Employee Rating

Finance officer Anil Sharma was very detailed explanation and customer service was an excellent!! Dealership need to work toward customer hospitality while waiting for paperwork. It would be nice to have More

by hemanginiamin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Sydney McPeters , Davis Champion

Sep 15, 2025

Westside Lexus responded

Thank you for sharing your feedback with us. We're glad to hear that Anil provided excellent service, and we appreciate your suggestion about offering snacks and refreshments, as we always aim to enhance our customers' experience. Please reach out directly if there's anything else we can do to ensure a 5-star experience in the future. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

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