Merrell Middleton | Page 3

The people was friendly and professional. They spent time with me and answered my questions. Which meant a great deal to me. They spent time with me and answered my questions. Which meant a great deal to me. More

by flmfrank Verified Customer Verified Customer

Print

Merrill was very professionell . No pressure to make a decision .We were very satisfied with the West Side Lexus. No pressure to make a decision .We were very satisfied with the West Side Lexus. More

by kmorf Verified Customer Verified Customer

Print

I enjoyed working with Merrelll Middleton. I felt that he read me well and accommodated me. He was the antithesis of the 'high pressure, sell at any cost' type car salesman that you think of I felt that he read me well and accommodated me. He was the antithesis of the 'high pressure, sell at any cost' type car salesman that you think of. He was a pleasure and he also seemed like a very nice hard working guy. I didn't have the same feeling with the finance department individual when it came time to explain and purchase any additional car warranties/protections. There, I felt like I was being sold a bill of goods and the pricing was very 'loosey goosey'. The protections available are complicated and I didn''t feel like I was being leveled with. More

by jon@ener-tex.com Verified Customer Verified Customer

Print

Merrel was so kind, attentive, and listens to my wants while also prioritizing my budget. He made the process smooth and seamless while also prioritizing my budget. He made the process smooth and seamless More

by bianca0622 Verified Customer Verified Customer

Print

Super genuine person. Easy to talk to and work with. Others in the family have worked with him as well. Easy to talk to and work with. Others in the family have worked with him as well. More

by family5evans Verified Customer Verified Customer

Print

I called Westside randomly in October expressing interest in a Lexus and was transferred to Merrell. He immediately answered all of my questions and was extremely helpful and flexible. His efficiency was ou in a Lexus and was transferred to Merrell. He immediately answered all of my questions and was extremely helpful and flexible. His efficiency was outstanding and made this process very easy. More

by jtaylor49 Verified Customer Verified Customer

Print

Excellent customer service! !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. More

by tturnbow2000 Verified Customer Verified Customer

Print

Beautiful dealership and sales people were very friendly but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally ag but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally agreed with him. This was a gift for my wife for our 50th wedding anniversary and I am pleased the she is so happy with her car. Thank you More

by andrewbelden Verified Customer Verified Customer

Print

Finance person was great. My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold ou My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold our hands , but have been nice. I feel I was rushed. I expected more being this was my first Lexus purchase. Thank you More

by martinezpaintingcontractors Verified Customer Verified Customer

Print

Westside Lexus is a state of the arr facility. What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is st What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is stellar. The Westside Teamwork is phenomenal. Detailed demonstration of the vehicle features with Ronnie was delivered with passion. Finance Manager Anil has a gentle touch when speaking about finances. Wonderful car buying experience. More

by Nina Fortune Verified Customer Verified Customer

Print