306 Reviews
Write a ReviewDealership Experience
12 yrs
Languages Spoken
English
306 Reviews of Merrell Middleton
December 24, 2025
Merrel was so kind, attentive, and listens to my wants while also prioritizing my budget. He made the process smooth and seamless while also prioritizing my budget. He made the process smooth and seamless More
Other Employees Tagged: Anil Sharma
December 09, 2025
I called Westside randomly in October expressing interest in a Lexus and was transferred to Merrell. He immediately answered all of my questions and was extremely helpful and flexible. His efficiency was ou in a Lexus and was transferred to Merrell. He immediately answered all of my questions and was extremely helpful and flexible. His efficiency was outstanding and made this process very easy. More
Other Employees Tagged: Christian Davidson, Anil Sharma
November 26, 2025
Excellent customer service! !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. More
Other Employees Tagged: Merrell Middleton
November 23, 2025
Beautiful dealership and sales people were very friendly but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally ag but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally agreed with him. This was a gift for my wife for our 50th wedding anniversary and I am pleased the she is so happy with her car. Thank you More
Other Employees Tagged: Sam Chau , Mary Margaret McGowan
November 15, 2025
Finance person was great. My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold ou My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold our hands , but have been nice. I feel I was rushed. I expected more being this was my first Lexus purchase. Thank you More
November 03, 2025
Westside Lexus is a state of the arr facility. What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is st What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is stellar. The Westside Teamwork is phenomenal. Detailed demonstration of the vehicle features with Ronnie was delivered with passion. Finance Manager Anil has a gentle touch when speaking about finances. Wonderful car buying experience. More
Other Employees Tagged: Anil Sharma , Ronnie Samuel
October 17, 2025
All is good and smooth and fast. However, the car came with a poor battery, we had issues with the battery in the first day. Roadside replaced it in the same day though. However, the car came with a poor battery, we had issues with the battery in the first day. Roadside replaced it in the same day though. More
Other Employees Tagged: Sterling Sine
October 07, 2025
I’m very satisfied with my recent NX350 purchase from Westside! I was treated very well from everyone. I’m confident I got a good price with minimal haggling. Merrell Middleton was my sales associate. Westside! I was treated very well from everyone. I’m confident I got a good price with minimal haggling. Merrell Middleton was my sales associate. I would highly recommend him to family. More
Other Employees Tagged: JT Teodoro
September 24, 2025
Most honest & professional dealership I have ever done business with. My second experience with Lexus and by far the most professional. Merrell & the did not try to upsell me with any additional add-ons. business with. My second experience with Lexus and by far the most professional. Merrell & the did not try to upsell me with any additional add-ons. My time there was also quick & proficient More
Other Employees Tagged: Dominic Thornton , Kathy Maki
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