Merrell Middleton | Page 6

Merrel was great to work with, no pressure and very informative. Consummation of the deal was efficient. Overall good experience. informative. Consummation of the deal was efficient. Overall good experience. More

by stephen.hohl Verified Customer Verified Customer

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Merrell is an exceptional person. He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamle He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamless association for the good of the customer, themselves, and Lexus. Ms. McGowan was my principal contact. She is good enough to have generated a trusting relationship. Her effort to make the actions and responses of Lexus' management transparent was admirable and helpful.. Their sales management seemed too penny pinching and far out of character to fit the magnitude of the overall transaction and the Lexus image.. Bob Niedzielski's valuation of my trade ins was disappointing, but was made understandable and therefore acceptable... More

by msraymond001 Verified Customer Verified Customer

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Excellent place to buy a car. Loved our sales lady Mary and finance was extremely fast and efficient. I would highly recommend Westside Lexus to my friends. Loved our sales lady Mary and finance was extremely fast and efficient. I would highly recommend Westside Lexus to my friends. More

by liddle1959 Verified Customer Verified Customer

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Love the layout not the location. Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you Merrell. More

by sandy37 Verified Customer Verified Customer

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Merrell was amazing which made the entire process painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus More

by loril1125 Verified Customer Verified Customer

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Exceptional service throughout the entire car buying experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like the experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like they were helping us to make the best decision. I will be a returning customer. Thank you all. More

by kavonyoung Verified Customer Verified Customer

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My purchase was under my lease agreement. The process was very efficient and I am very pleased with the dealership. The process was very efficient and I am very pleased with the dealership. More

by ron_berry Verified Customer Verified Customer

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This delearship is outstanding in service. Employees are very courteous and helpful. They are awesome. Employees are very courteous and helpful. They are awesome. More

by edithbmallari Verified Customer Verified Customer

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Rick knowledgeable , professional , just right amount of “pressure”. Smooth approach. Seems to enjoy his job “pressure”. Smooth approach. Seems to enjoy his job More

by ED_CONWAY Verified Customer Verified Customer

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Mary Margaret and Merrell kept in good communication. Onboarding with the new vehicle was also handled well. Onboarding with the new vehicle was also handled well. More

by petrosol Verified Customer Verified Customer

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