Micah Edwards | Page 14

Lake Fordis a good place for service. They are reliable and do the work in a timely manner manner. Also a fantastic customer waiting area if you want to wait. They are reliable and do the work in a timely manner manner. Also a fantastic customer waiting area if you want to wait. More

by Keyman13 Verified Customer Verified Customer

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Excellent service, done when the service manager said it would be and finished right the first time…. would be and finished right the first time…. More

by thomassund Verified Customer Verified Customer

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Fantastic service department communicates well and concisely. Worked to fix my car quickly and made the overall experience enjoyable. They keep my car running smooth and they listen and deal with an concisely. Worked to fix my car quickly and made the overall experience enjoyable. They keep my car running smooth and they listen and deal with any issues promptly and in a positive manner. Jessie S. is especially kind and helpful. More

by johnautz Verified Customer Verified Customer

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Easy to work with the team, great communication, and a job well done. Quality service job well done. Quality service More

by Tkral93 Verified Customer Verified Customer

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Not impressed. My new PHEV escape is not going up to the initial 44 miles range. The EV baterry was drained and now it only recharges to about 22 mile range. I was My new PHEV escape is not going up to the initial 44 miles range. The EV baterry was drained and now it only recharges to about 22 mile range. I was charged over $200 for the diagnosis, on a less than 2 month old car. They didn't solve the issue. The explanation of the problem was very unsatisfactory. I will not be back to their service department. More

by cnmjcleon Verified Customer Verified Customer

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Everyone in the dealership was very nice and pleasant to work with. I also like your waiting room for when you’re having service done. It’s spread out and you’re not sitting on top of everybody. work with. I also like your waiting room for when you’re having service done. It’s spread out and you’re not sitting on top of everybody. More

by kurtgalante Verified Customer Verified Customer

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The cars are good but the service area is horrible. I've read many bad reviews I've read many bad reviews More

by masterjay Verified Customer Verified Customer

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Lake Ford did a great job. Their customer service and quick response was so appreciated. Their customer service and quick response was so appreciated. More

by Dominique Carranza Verified Customer Verified Customer

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I was told that the tire change would take 1 1/2 hours. It took 6 1/2 hours. Rediculous waste of time It took 6 1/2 hours. Rediculous waste of time More

by revinkevin24x7 Verified Customer Verified Customer

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Foot fill expectancies. Found the problem and fixed it. Had to bring it a second time for a leak. got fixed as well and every thing looks good till now. The car was not was Found the problem and fixed it. Had to bring it a second time for a leak. got fixed as well and every thing looks good till now. The car was not washed as I was told but ask to bring it back to get it washed. A check list before turning the car to client will help to prevent minor details that say nothing but mean a lot. More

by brendau78 Verified Customer Verified Customer

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