Dealership Experience
9 yrs, 10 mos
Languages Spoken
English
142 Reviews
Write a Review142 Reviews of Michael Allen
July 12, 2023
Mike the salesman was told what are best offer was and had us fill out paperwork for the whole purchase process, despite the number not matching our offer. We asked several times to confirm the deal at o had us fill out paperwork for the whole purchase process, despite the number not matching our offer. We asked several times to confirm the deal at our price. Insisted he would talk to the manager and ask for our price. Wasted our time had he confirmed we could have said no but had us do all the paperwork despite knowing our top line expecting to over pay on the fair market value for a vehicle. Very shady. Additionally there was only a couple other customer around and the 3 managers sitting around in their office could not take the time out to come discuss the deal at all? We are in the process to buy and at multiple dealerships have had the manager involved in one way or another. Scott could have done more, and maybe we could have even found middle ground, but maybe they met their goal and going above and beyond is not in his nature. The only discount was to offer not to charge for a dealer installed feature that did not work (blinking brake lights, which the top rear light was not functioning at all as a result). I did to take the time to send a carfax showing them how overpriced they were. More
Other Employees Tagged: Scott Ledbetter
June 29, 2023
Dealership was solid good service. Had a few cosmetic issue pop up pretty soon after purchase. It’s used vehicle which is expected. The sales rep helped with the door lock repair which Had a few cosmetic issue pop up pretty soon after purchase. It’s used vehicle which is expected. The sales rep helped with the door lock repair which I was thankful fire but the side mirror was also not folding in. I advised of the issue and never got a solid response back after numerous contact attempts. If the issue can’t be fixed just say so instead of not responding. Other than that i have no complaints. More
June 25, 2023
Very honest in our dealings with finance and warranties. All in all a great experience! All in all a great experience! More
Other Employees Tagged: Eric Gerts
May 25, 2023
Found a truck online here and the staff reached out right away. They were all easy to deal with and made the process fast. Romana helped me get in touch with the right people and Michael helped me with the w away. They were all easy to deal with and made the process fast. Romana helped me get in touch with the right people and Michael helped me with the whole process of buying and trade in. He was knowledgeable and made the process smooth. I’d recommend him to anyone headed to Stingray. Thank you for all you did! More
Other Employees Tagged: Brandon Brown, Ramona Bianco
May 12, 2023
It was a pretty straightforward transaction but Raul answered all the questions we had and seemed confident in his responses. The dealership itself is nice and I like the classic cars and corvettes. answered all the questions we had and seemed confident in his responses. The dealership itself is nice and I like the classic cars and corvettes. More
Other Employees Tagged: Raul Valle, Elizabeth Ruppert
April 23, 2023
The Services at String-rays is awesome . 3rd vehicle from there and also Michael’s awesome attitude, spunky ready to go get her done and he gets me in and out and gives me great deals and no 3rd vehicle from there and also Michael’s awesome attitude, spunky ready to go get her done and he gets me in and out and gives me great deals and nothing but good coming from y’all. More
April 08, 2023
I was able to get just the right car fir us. My salesman asked me questions about what my needs were and showed me the Equinox. He checked on deals to help us. Before I took the car home, he had My salesman asked me questions about what my needs were and showed me the Equinox. He checked on deals to help us. Before I took the car home, he had it cleaned and put a full tank of gas. More
Other Employees Tagged: Quentin Bastian, Eric Gerts
April 03, 2023
Great service very professional service. ....clean environment...service representative knew what he was doing..fixed issue ....clean environment...service representative knew what he was doing..fixed issue More
Other Employees Tagged: Alan Thompson, Fredrick Tellis, Geoff Flournory, Dave Mitchell, Quentin Bastian, Raul Valle, David Roysden, Dylan Skipper, Shannon Smith
March 07, 2023
Michael Alen took my keys to get appraisal on the Jeep and didn't return them till we made a deal I told Brandon that I wanted the best interest rate he could get and it was high because he wanted to us and didn't return them till we made a deal I told Brandon that I wanted the best interest rate he could get and it was high because he wanted to use your bank at 7.something and I have excellent credit so he wasn't looking out for me he was looking to get the best deal for him. More
Other Employees Tagged: Brandon Brown