Michael Bateman | Page 2

They had my truck ready when they said they would. Michael is great to work with. Michael is great to work with. More

by andywelch55 Verified Customer Verified Customer

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Had to be there at the dealership at 9:15 and I left there 12:00 and my truck never got looked at for a recall that the dealership scheduled there 12:00 and my truck never got looked at for a recall that the dealership scheduled More

by Timschulte Verified Customer Verified Customer

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Got my vehicle back quicker than anticipated. All was good. Appreciated the detailed report on what had been done. All was good. Appreciated the detailed report on what had been done. More

by jeffhaldiman Verified Customer Verified Customer

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The dealership was pleasant and friendly. Thank you! They let me know what else was going on with my car. This way I can get the repairs done. Thank you! They let me know what else was going on with my car. This way I can get the repairs done. More

by Marthy Verified Customer Verified Customer

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Worst experience ever. I had an appointment to have transmission diagnostics performed. I made the appointment a month in advance. I dropped my car off the night before and I had an appointment to have transmission diagnostics performed. I made the appointment a month in advance. I dropped my car off the night before and checked on it mid afternoon and the tech said they won't get to it that day and most likely will not get to it the following day. I left without the tech saying anything about bringing it back another time. It's really a hassle on my part doing without a car for a day just to have this happen. I bought the car new at Machens in 2024. Probably the last. Don't know they guy's name that I talked to but made the appointment with Hatfield. More

by brucelehmen Verified Customer Verified Customer

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Had oil changed, when picked up the engine light was on . took back they said was a censer. They replaced, so far running ok. took back they said was a censer. They replaced, so far running ok. More

by KWWALL Verified Customer Verified Customer

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Great experience. Very nice, willing to work with me, tried to make the experience as streamlined as possible Very nice, willing to work with me, tried to make the experience as streamlined as possible More

by AMBER.MARTINEZ0114 Verified Customer Verified Customer

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Needed some tires mounted and Michael took care of me great! Another great experience at Machens Capital City! great! Another great experience at Machens Capital City! More

by sfdsteve74 Verified Customer Verified Customer

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Everything went smoothly. Thanks for restocking the ice cream freezer! We enjoy all of our FORD products. Thanks for restocking the ice cream freezer! We enjoy all of our FORD products. More

by Fordman Verified Customer Verified Customer

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Very friendly and thorough. I appreciated being able to get a ride home and then back. I appreciated being able to get a ride home and then back. More

by maybe1951 Verified Customer Verified Customer

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