Adam Rodriguez

ty to all crew who wored on my f-150 love my t4ruck n staff ty to all staff ty to all More

by master_hippy3 Verified Customer Verified Customer

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RYEN was great to work with thru the entire process. He always does a great job. He always does a great job. More

by lbrandt1 Verified Customer Verified Customer

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I experienced the worst customer service and speed of service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t reverse. My vehicle was towed to Joe Machens on March 18th. It was there until April 16th and they found nothing wrong with it. Any updates on my car were given to me after I called, they never called me with an update without me first calling. When my vehicle was brought back to me it had 15 miles until out of gas. I also never received a 2nd key for the vehicle when purchased. I have been asking for one for over a month and I still don’t have it. I’ve never been this disappointed with a business and never had this much trouble with a service department and dealership. More

by Jessica Verified Customer Verified Customer

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backwards to make sure I was satisfied. Thank you! More

by CAROLYNLOETHEN Verified Customer Verified Customer

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They took real good care of me and was very nice and kept me updated on my car kept me updated on my car More

by mysamr Verified Customer Verified Customer

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The Best in town would definitely recommend ford has always been the best around in Jefferson city always been the best around in Jefferson city More

by thomasbarker62 Verified Customer Verified Customer

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Best service ever, never have I seen anything handled better than the service I got there better than the service I got there More

by btbw1225 Verified Customer Verified Customer

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Timely, great customer support. Because of the service I will continue to use this dealership Because of the service I will continue to use this dealership More

by greengreen.cope Verified Customer Verified Customer

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Pretty good Got my car back the same day. I will have to come back and get tires because my husband destroys them I guess. I will have to come back and get tires because my husband destroys them I guess. More

by Erin Verified Customer Verified Customer

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Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue Verified Customer Verified Customer

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