Adam Rodriguez
Adam Rodriguez at Joe Machens Capital City Ford

Adam Rodriguez

Service Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Adam Rodriguez

June 08, 2026

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It always takes longer to do the service than I think it should. Thank you. More

by danieljansen958
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2026

Joe Machens Capital City Ford responded

Thank you for your patience and your business. We truly appreciate your feedback.

June 06, 2026

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Got me in even though I didn’t have an appointment thanks a bunch. I appreciate it More

by BECKYKROLL348
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2026

Joe Machens Capital City Ford responded

We’re glad we could fit your Ford Escape in without an appointment. Thanks for sharing your experience and drive safe!

May 29, 2026

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The service people were great! The service time was good. The notifications for service is appropriate. More

by glorybee44
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

May 22, 2026

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Capital city ford has the absolute best sales team that I have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. More

by one4speedon2wheels
Recommend Dealer
Yes
May 22, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear our sales, management, and finance teams made your Ford purchase so enjoyable. We’re thrilled the process went smoothly and appreciate you sharing your experience. We look forward to assisting you again.

May 07, 2026

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ty to all crew who wored on my f-150 love my t4ruck n staff ty to all More

by master_hippy3
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Recommend Dealer
Yes
May 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear you’re loving your Ford F-150 after our team worked on it. We’re glad the staff could help. Feel free to reach out whenever you need us again.

April 30, 2026

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RYEN was great to work with thru the entire process. He always does a great job. More

by lbrandt1
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Recommend Dealer
Yes
May 01, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting Ryen’s assistance during your Ford Expedition Max service. We’re pleased he provided reliable support throughout the entire process. We look forward to helping you with any future maintenance needs.

April 19, 2026

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I experienced the worst customer service and speed of service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t More

by Jessica
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Recommend Dealer
No

Other Employees Tagged: Josh Jones, Michael Bateman

Apr 23, 2026

Joe Machens Capital City Ford responded

We're sorry that you didn't have a completely satisfying experience, Jessica. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. GSM - Harold Love hlove@machens.com

March 17, 2026

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward More

by CAROLYNLOETHEN
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2026

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

March 07, 2026

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They took real good care of me and was very nice and kept me updated on my car More

by mysamr
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Recommend Dealer
Yes
Mar 07, 2026

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

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The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

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