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Michael Boos
Michael Boos at Volkswagen of Downtown Chicago
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Michael Boos

Shop Foreman / Master EV Cert Tech

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Michael Boos

April 30, 2025

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Employee Rating

Service here was very fast and amazing. Will definitely be coming back again for my vehicle needs. More

by Josue_bhn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Fred Borek, Grant Bode

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Apr 30, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 29, 2025

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Nice people in Service Work was performed perfectly. I’m grateful All my questions were answered More

by jvdreyfuss
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christy Croft

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Mar 29, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 05, 2025

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VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department More

by FordF150
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Michael Zafiriou, Josh Zibrida, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Davis Luckett, Jay Jaber

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Mar 06, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

January 23, 2025

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Sometimes not the best communication, however once my issue got in front of the right person everything was handled well. More

by Natw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Jimmy Caprile, Davis Luckett

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Jan 23, 2025

Volkswagen of Downtown Chicago responded

Hello Nat. I would really like to hear who you left voicemails with. All payoffs are set up to be completed within 20 days of purchase to allow time for the new purchase to fund. I really would like to look into your concern better. Leaving multiple voicemails with no returned call is simply just not acceptable. I am the GM and I really want to be able to figure this out. If you can please call or text me on my cell phone with your full name and with the person you were leaving voicemails, I would really appreciate the opportunity to look into this. Thank you, Michael Zafiriou 847-477-3724

December 27, 2024

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Employee Rating

Luis is both a courteous and professional service advisor, Fred Borek is an awesome manager, and Mike B is a great Shop Foreman. The porter, Chevy, was also awesome. I trust them. More

by ANIBINANI@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Fred Borek

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Dec 30, 2024

Volkswagen of Downtown Chicago responded

Thank you for your kind words! We're thrilled to hear that Luis, Fred, Mike, and Chevy all provided you with excellent service. It's great to know you trust our team, and we truly appreciate your feedback. We look forward to assisting you again!

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