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Michael Boos
Michael Boos at Volkswagen of Downtown Chicago

Michael Boos

Shop Foreman / Master EV Cert Tech

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
11 Reviews
4.9

11 Reviews

Write a Review

11 Reviews of Michael Boos

June 12, 2025

Dealership Rating
Employee Rating

Great service dept, fast and easy. Comfy waiting room as well. and TV to pass the time More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Herberto Delgado, Grant Bode, Alonzo Bass, Fred Borek

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Jun 12, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 04, 2025

Dealership Rating
Employee Rating

great service from the service dept everytime. Speedy and effective and fair priced. will come back again More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Herberto Delgado, Grant Bode, Alonzo Bass, Fred Borek

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Jun 04, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

May 27, 2025

Dealership Rating
Employee Rating

Great shop and staff. The service is smooth and quick and the waiting area is clean and modern More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Rocco Cesario, Jay Jaber, Julian Perez, Herberto Delgado, Grant Bode, Alonzo Bass, Fred Borek

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May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

May 27, 2025

Dealership Rating
Employee Rating

Good quality service and excellent treatment by staff. I will come back soon for sure More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Rocco Cesario, Jay Jaber, Mike Szafraniec, Herberto Delgado, Grant Bode, Alonzo Bass, Fred Borek

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May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 17, 2025

Dealership Rating
Employee Rating

Very knowledgeable people they listen and take directions thank you All Appreciate all the help More

by Yaghmour group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Jay Jaber, Mike Szafraniec, Herberto Delgado, Michael Zafiriou, Grant Bode, Alonzo Bass, Fred Borek

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May 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2025

Dealership Rating
Employee Rating

Friendly, fast, and terrific! ! Great place to bring your VW vehicle for service or sales More

by FordF150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Herberto Delgado, Michael Zafiriou, Grant Bode, Alonzo Bass, Fred Borek

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May 05, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

April 30, 2025

Dealership Rating
Employee Rating

Service here was very fast and amazing. Will definitely be coming back again for my vehicle needs. More

by Josue_bhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Grant Bode, Fred Borek

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Apr 30, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 29, 2025

Dealership Rating
Employee Rating

Nice people in Service Work was performed perfectly. I’m grateful All my questions were answered More

by jvdreyfuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christy Croft

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Mar 29, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 05, 2025

Dealership Rating
Employee Rating

VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department More

by FordF150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelia House, Rocco Cesario, Davis Luckett, Jay Jaber, Julian Perez, Josh Zibrida, Michael Zafiriou, Angie Berg, Fred Borek

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Mar 06, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

January 23, 2025

Dealership Rating
Employee Rating

Sometimes not the best communication, however once my issue got in front of the right person everything was handled well. More

by Natw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Caprile, Davis Luckett, Julian Perez

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Jan 23, 2025

Volkswagen of Downtown Chicago responded

Hello Nat. I would really like to hear who you left voicemails with. All payoffs are set up to be completed within 20 days of purchase to allow time for the new purchase to fund. I really would like to look into your concern better. Leaving multiple voicemails with no returned call is simply just not acceptable. I am the GM and I really want to be able to figure this out. If you can please call or text me on my cell phone with your full name and with the person you were leaving voicemails, I would really appreciate the opportunity to look into this. Thank you, Michael Zafiriou 847-477-3724

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