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Michael Butler
92 Reviews
Dealership Experience
1 yr, 6 mos
Industry Experience
20 yrs, 4 mos
92 Reviews
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92 Reviews of Michael Butler
August 15, 2025
It used to be good but disappointed with the service I received my last visit received my last visit More
by noelterry
Verified CustomerOther Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Ariel Denio
July 31, 2025
The dealer sold me a jeep they knew had hail damage. They all acted like they did not know about the damage and it was news to them. They commuted to pay for it with a signed “we owe”. Later the pad fel They all acted like they did not know about the damage and it was news to them. They commuted to pay for it with a signed “we owe”. Later the pad fell down when I opened the hood. This revealed they had done a horrible repair job if you call it that. Scratches dents etc. I had professional inspect it with special lights showing hail damage. Told me they would cover the repairs. My local Jeep Dealer body shop quoted over $1600 to replace because the aluminum hood could not be repaired. The manager of the Lawton dealership offered $600. They also accused my local dealership of marking up the quote. They eventually sent a $1000 check. $600 less than the quote. Once I figured out they had lied to me. I felt betrayed. We had traveled to OK for a funeral. We had rented an rv that broke down. We were stranded and they tried to advantage of us.the finance manage called me yelling at me about the survey. Told me I burned them. I told them, before I knew of the lies, that had given them all 10’s. One question about condition I answered honestly because the vehicle had dents on the hood. I asked him if he expected me to lie. We have also found there is more damage to the fenders they tried to repair. None of this was disclosed. More
by pilla5
Other Employees Tagged: Greg Turrieta, Derrick Mallory
July 30, 2025
They answered all . y questions, they got me into a good truck. Explained all I needed to hear y questions, they got me into a good truck. Explained all I needed to hear More
by crash0
Other Employees Tagged: Anthony Santiago, Rebecca Archuletta
June 26, 2025
It's decent enough to get your car done, probably not fast but definitely worth the wait. fast but definitely worth the wait. More
by ENRIQUE CORONA
Other Employees Tagged: Anthony Santiago, Amanda Wilson, David Adair, James McElmurry, Barbara Lavendusky, Angel Martinez
June 26, 2025
Great customer service. Finally a straight up dealership, without dealer games or schemes. I just told them what I wanted and they went and got it done. Very competitive dea Finally a straight up dealership, without dealer games or schemes. I just told them what I wanted and they went and got it done. Very competitive dealership with their pricing. Traveled 7 hours from New Mexico. More
by pacheco5manny
Other Employees Tagged: Rebecca Archuletta , Mario
June 25, 2025
The sales person was excellent she answered every question we had and was very professional and she new a lot about the vehicle thank you question we had and was very professional and she new a lot about the vehicle thank you More
by rhalye1
Other Employees Tagged: Rebecca Archuletta
June 19, 2025
Great service and attention to detail. The guys did a good deal for us. Thank you guys The guys did a good deal for us. Thank you guys More
by Jcnm040601
Other Employees Tagged: Richmond Launte
June 18, 2025
I have zero complaints about my experience at Lawton Chrysler Jeep Dodge Ram. Turner and Michael were extremely patient with me and ensured I was secure and given all of the knowledge needed to make any Chrysler Jeep Dodge Ram. Turner and Michael were extremely patient with me and ensured I was secure and given all of the knowledge needed to make any decisions along the journey of purchasing. I’d come back again and I’d definitely recommend anybody come here. This is what five star service really looks like More
by Domi W
Other Employees Tagged: Turner Watts , I unfortunately do not remember his name, but the gentleman working in finance that closed all of my paperwork with me
June 14, 2025
The dealership did a great job explaining the cars features, they explained all benefits. I also loved that they took the time to upload the cars app and how to use the app. Thank you so much. features, they explained all benefits. I also loved that they took the time to upload the cars app and how to use the app. Thank you so much. More
by gslaunica
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown, Barbara Lavendusky, Ariel Denio
June 09, 2025
Really nice people and good service They always answer all the questions Never had a problem I buy 7 trucks there all the questions Never had a problem I buy 7 trucks there More
by Fermin.micheo
Other Employees Tagged: Anthony Santiago, Derrick Mallory
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