Michael Caccese | Page 19

Bought a 2013 ATS beautiful place to buy your car, key battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and on my way home first 20 mins owning the car, there was no washer fluid so I hand to stop at advanced to buy some. More

by rallard17 Verified Customer Verified Customer

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This was our first visit to this dealership. It was very welcoming, greeted at the door. We have never driven or owned a Cadillac before, but after test driving and talking with Mike, our salesman, we are n welcoming, greeted at the door. We have never driven or owned a Cadillac before, but after test driving and talking with Mike, our salesman, we are now very happy customers. More

by tmoser1 Verified Customer Verified Customer

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The XT5 was preped very nicely. The sales was finished with no problems. Very knowledgeable people in all. I'm looking forward to dealing with other personal with no problems. Very knowledgeable people in all. I'm looking forward to dealing with other personal More

by spcsvs Verified Customer Verified Customer

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Great service, great experience overall. Got exactly what I wanted at the right price! Mike C. was easy to work with and always responsive to my questions. I wanted at the right price! Mike C. was easy to work with and always responsive to my questions. More

by stephen.cox2 Verified Customer Verified Customer

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Dealing with Bill Mclean in the Otto service department has been nothing less then 5 stars service every time, prompt, professional and courteous, this time it was no different, makes the entire processfla has been nothing less then 5 stars service every time, prompt, professional and courteous, this time it was no different, makes the entire processflawless More

by MFUSCO2 Verified Customer Verified Customer

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Otto is an exceptional Cadillac dealership.The Otto is an exceptional Cadillac dealership. The experience with Otto Cadillac is exceptional on a vertical level. Mike Caccese and the financial team Otto is an exceptional Cadillac dealership. The experience with Otto Cadillac is exceptional on a vertical level. Mike Caccese and the financial team are outstanding with tenacity on all follow through. Bill McClean and the service department personnel are exceptional in service and all components of communication. More

by ldeshazo Verified Customer Verified Customer

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Great service, great coffee, great water, great show room. Always bring my car there for service. will buy my next car there when I am ready room. Always bring my car there for service. will buy my next car there when I am ready More

by frankb127 Verified Customer Verified Customer

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The experience was good other than the final sales manager who acted like a child when I declined the extra coverage. Almost to the point I wanted to leave it was very uncomfortable. I was very respec manager who acted like a child when I declined the extra coverage. Almost to the point I wanted to leave it was very uncomfortable. I was very respectful to him in declining this coverage and felt almost like I offended him by saying no to him. I felt the way he acted was very unprofessional. Maybe he gets commission on that part of the sale? Not sure what his issue was. And I’m not sure if this small (family) dealer makes follow up calls after the sale but still no phone call three days later. More

by MACDOUGALPATRICK Verified Customer Verified Customer

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I found the vehicle I was looking for in Otto Cadillac. Michael was my salesman and he provided me with an excellent service. He was never pushing a sale and negotiating the purchase price was a delight. T Michael was my salesman and he provided me with an excellent service. He was never pushing a sale and negotiating the purchase price was a delight. They also offered market value for my trade. When we picked the vehicle up, they explained all the features of the car to my wife and even programmed her phone to the radio. Buying form Otto was really easy and the personnel was accommodating to my needs. I really recommend this dealership. More

by GUSVE28 Verified Customer Verified Customer

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Great atmosphere and excellent staff! They made my first experience with leasing a Cadillac easy and were very informative! I look forward to being a long time customer! experience with leasing a Cadillac easy and were very informative! I look forward to being a long time customer! More

by tadmok Verified Customer Verified Customer

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