Michael Caccese | Page 25

This was a great transaction all the way through! The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to The vehicle I wanted was not in this dealers inventory, but they went above and beyond and found it for me. they then picked it up, transported it to their facility and got it prepped in a timely manner. Overall great purchase experience. More

by JOEHALL0 Verified Customer Verified Customer

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Smooth and Straightforward Process I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mik I ended up buying a used/certified pre-owned ATS from Otto Cadillac that I didn’t even know was available/in my price range. Thanks to my salesman,Mike C, I got a fair deal for my trade in and an excellent price on the 2015 ATS I now drive. Overall a fairly smooth process with minimal haggling/games back and forth. I would definitely recommend this dealership if you’re looking for a sweet Caddy!! More

by Lightsout518 Verified Customer Verified Customer

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Knowable Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you wi Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you with respect.😊 More

by BETTYS0 Verified Customer Verified Customer

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Rather happy with the process I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times without pressure. Negotiation was quick and equitable. More

by BILLDOW47 Verified Customer Verified Customer

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Awesome. Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He expl Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He explained all the features of our new car, and answered all of our questions. He's passionate about learning all there is to know about his product so that he may share it with his clients. He "loves cars". He was was very professional, courteous, organized, and helpful! The service department is what brought us back to Otto and our sales experience was excellent. We would highly recommend Otto. More

by HYACINTHB.7373 Verified Customer Verified Customer

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Great people beautiful vehicle My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything was ready and informed me of any changes. All the staff were wonderful and friendly. More

by MATHISETHEL Verified Customer Verified Customer

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XT 5 - new car Easy and accommodating when purchasing the car. The car was explained well. Love the vehicle. professional staff. Had to bring in my young son one d Easy and accommodating when purchasing the car. The car was explained well. Love the vehicle. professional staff. Had to bring in my young son one day and he loved how he was treated. He didn’t want to leave. More

by RENEENYC3 Verified Customer Verified Customer

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Pleasant experience Never felt pressure to buy a vehicle...for that reason alone....we bought a car..Mike C. was awesome to deal with. would buy from again. Never felt pressure to buy a vehicle...for that reason alone....we bought a car..Mike C. was awesome to deal with. would buy from again. More

by IRONWILLD32 Verified Customer Verified Customer

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EXCEPTIONAL SERVICE I bought my Caddie from Otto because of my past experience with them. Mike Caccese is a pleasure to deal with. There service department is just a ste I bought my Caddie from Otto because of my past experience with them. Mike Caccese is a pleasure to deal with. There service department is just a step above everyone else . More

by GOLDKEY1 Verified Customer Verified Customer

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Great Service! Accommodating and friendly staff! When my vehicle needed warranty service that would take a few days Ian arranged for my car to be swapped with a loaner delivered to my office. Bill th When my vehicle needed warranty service that would take a few days Ian arranged for my car to be swapped with a loaner delivered to my office. Bill then made sure the work was completed expertly and on time. Thank you Ian, Bill, my salesperson Michael and the staff at Otto Cadillac for taking such good care of me before and as importantly after the sale. More

by ROCK3 Verified Customer Verified Customer

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