Michael Caccese | Page 24

Good job, as usual Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Wor Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Work was completed on time and the car was returned to me washed and ready to go. More

by coachal518 Verified Customer Verified Customer

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I LOVE MY ESCALADE & OTTO !! ❤️😀 I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional ! I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional !! Mike in Sales goes above and beyond to make sure the car dream of becomes reality ! Ian in finance makes the finance piece a breeze ...Chris does all in his power to get you the best deal ! Would never go anywhere else !!! Love Otto & Cadillacs also when I go in for service calls I feel like part of the family ! More

by MICHELLE61 Verified Customer Verified Customer

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Excellent purchase experience Great experience purchasing a new (to me) 2016 Cadillac CT6. Smooth transaction with an easy to deal with, low pressure staff. Thank you Steve, Mike, Great experience purchasing a new (to me) 2016 Cadillac CT6. Smooth transaction with an easy to deal with, low pressure staff. Thank you Steve, Mike, Ian and the entire Otto team. More

by rickgrabowski Verified Customer Verified Customer

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Great service Excellent service in a timely manner and service manger always informing u about the service on you car w clean waiting area w coffee and water TV fo Excellent service in a timely manner and service manger always informing u about the service on you car w clean waiting area w coffee and water TV for viewing More

by 104kid Verified Customer Verified Customer

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The best automotive service I’ve ever experienced. During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM F During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM Financial, but that’s not the dealers fault. More

by JAGUGLIA210 Verified Customer Verified Customer

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Great buying experience at Otto Cadillac! My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I apprecia My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I appreciate the registration and insurance work as well which this dealership provided (thanks Ian!) They even met me halfway when I went to pick up the car, as I live 3 hours from the dealership. More

by LAFLAMCS Verified Customer Verified Customer

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Super easy and stress free - new XT5 Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO More

by MIKEW316 Verified Customer Verified Customer

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Easy to do business eith Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our car to us so we didn’t have to drive back to Albany More

by AB1970 Verified Customer Verified Customer

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Outstanding Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good Went to Otto Cadillac to see if I could get the lease I wanted, as the dealership that I leased the SUV I currently had could not come up with a good deal. Talked with Mike Caccese, and he was able to work with me and get the deal I wanted. Because of time constraint on my part Mike delivered the car to us at the house and took the car that was coming off lease back to Otto Cadillac. Mike thank you for going out of your way to complete this service. Can’t say enough about the service I was given and after this car comes off lease will be looking for another vehicle from Mike an Otto Cadillac. More

by DCOUCHM1 Verified Customer Verified Customer

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Everyone excellent! Negotiating and purchasing our CPO XT5 Cadillac was easy and enjoyable. No pressure. Mike in sales excellent, helpful, and knowledgeable about the veh Negotiating and purchasing our CPO XT5 Cadillac was easy and enjoyable. No pressure. Mike in sales excellent, helpful, and knowledgeable about the vehicle. Ian, Business Manager was helpful and easy to work with. Bill in service is a real asset. He was always there to service my previous Cadillac and confident that he will take good care of this one. More

by LBASCOM Verified Customer Verified Customer

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