Michael Cleveland | Page 3

New car purchase and trade-in Car purchase was a positive experience. For the most part, this is a great dealership. Price on new Tundra was competitive with the dealers in the s Car purchase was a positive experience. For the most part, this is a great dealership. Price on new Tundra was competitive with the dealers in the state of Montana. This is our 5th purchase from Toyota. More

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Tundra service Very accommodating and professional.I appreciate them explaining what was found during the service, and i appreciate them looking after our needs, whi Very accommodating and professional.I appreciate them explaining what was found during the service, and i appreciate them looking after our needs, while waiting for our vehicle. . More

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Every body was very nice and truly informative ilove my Toyo I don't work for another dealership I have been in the tire sales business before do I know what to expect I don't work in that industry right I work I don't work for another dealership I have been in the tire sales business before do I know what to expect I don't work in that industry right I work for lowes and customer service is huge there so I appreciate the service I got from you all your price on the oil change was a little high but the price on the tires was right in the ball park for the odd size I have your guys are on top of everything and I will be back for the other stuff he recommends for my truck at tax time I want to thank you all and happy holidays More

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Very friendly and fast service They were very friendly and had fast service. I was in and out in 30 minutes. They added things I asked for and worked with me and didn't have any iss They were very friendly and had fast service. I was in and out in 30 minutes. They added things I asked for and worked with me and didn't have any issue with what I was asking for. Very happy with the service. More

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Always A Pleasure I have purchased two vehicles from lithia toyota and am very satisfied with the customer service after the sale.whenever I come to the dealership they I have purchased two vehicles from lithia toyota and am very satisfied with the customer service after the sale.whenever I come to the dealership they all come say hi to me More

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Great service included in price of vehicle. Polite staff. Took awhile to be acknowledged even when we were parked inside and many people were walking around service included in price of vehicle. Polite staff. Took awhile to be acknowledged even when we were parked inside and many people were walking around not doing anything. Other than that everything was great! More

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Service The service I had scheduled was timely and everyone was very friendly and professional. My service happened expediantly and I didn’t have to wait long The service I had scheduled was timely and everyone was very friendly and professional. My service happened expediantly and I didn’t have to wait long. More

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Unmatched service! Jim runs an amazing service department! Service is fast and dependable. They always make you feel as if you and your automobile are their first prio Jim runs an amazing service department! Service is fast and dependable. They always make you feel as if you and your automobile are their first priority! More

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I always have exceptional service from Lithia Toyota Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning cus Lithia Toyota of Billings is very prompt in getting my car in and out. They are always very helpful and friendly, I am and will remain a returning customer. More

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Maintenance Work I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the I recently scheduled routine maintenance online. When I arrived at the dealership I discovered that I had clicked the wrong date when completing the online form. As I live in Red Lodge and was leaving town for a week and needed the SUV, I was concerned at the prospect that I would not be able to have the vehicle serviced as planned. Fortunately, after a wait of about twenty minutes, I was informed that a cancellation had occurred and that they would be able to completely perform all my requested maintenance items. This was a very busy day in the service department and I was grateful and impressed by there ability to perform and deal with a customer in a timely and professional manner. Kudos to the entire service area! More

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