Michael Consoles | Page 8

Bob was very good. He was not too over the top and Bob was very good. He was not too over the top and patient and answered all our concerns. Also was genuine and followed up afterwards . He just didn Bob was very good. He was not too over the top and patient and answered all our concerns. Also was genuine and followed up afterwards . He just didn’t sell and move on he followed up. Only downside was the paperwork not sure how they could overcharge for sales tax. Overall Bob was very pleasant to work with. More

by MSLEONE Verified Customer Verified Customer

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Absolute best car buying experience i have had. Purchased over 40 vehicles in the past. Mike made it easy was reasonable and very honest, we enjoyed it and hoping to buy another one soon over 40 vehicles in the past. Mike made it easy was reasonable and very honest, we enjoyed it and hoping to buy another one soon More

by MICHAELTRIGILIO Verified Customer Verified Customer

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Courteous and professional service. Staff was extremely helpful and patient. They truly gave us a great deal and wanted to make sure we were happy. Would recommend this dealer to friends and family. helpful and patient. They truly gave us a great deal and wanted to make sure we were happy. Would recommend this dealer to friends and family. More

by Bandit Verified Customer Verified Customer

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We had a great experience buying a car at 495 Mazda! We worked with Alex M and Mike, both of whom were wonderful. All our questions were answered patiently and skillfully, no matter how many questions we h worked with Alex M and Mike, both of whom were wonderful. All our questions were answered patiently and skillfully, no matter how many questions we had. Alex provided kind customer service and didn’t mind us giving the car one last trip around the block before we finished the deal. I’m confident that we went home with a high quality, reliable car. Thank you, Alex and Mike of 495 Mazda! 😊 More

by jackiehall3 Verified Customer Verified Customer

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I had a great experience with this dealership once I was able to make it in to purchase the car. The sales manager Mike was excellent, professional, and accommodating. The sales associate Alex that I dealt able to make it in to purchase the car. The sales manager Mike was excellent, professional, and accommodating. The sales associate Alex that I dealt with at the dealership was also very polite and knowledgable about the vehicle. I had a reasonable number in mind that I wanted to spend and they were able to give me that price with the features and add-ons I wanted. They did not try to up-sell or add additional fees. I will say that my initial experience over the phone with Rygan Santos was not as pleasant. He was not willing to give me simple information such as whether they had the certain parts in stock or what an estimated monthly payment would be without an argument about why it was too difficult to provide that information. I don't know if he was having a bad day or what but shouting "Are you coming in or not!" and acting like the customer owes you something for doing your job is not how to make a sale. Luckily Mike and Alex made up for it with their professionalism. More

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My overall experience with 495 was great. My only complaint is that they could’ve been more clear about the paying & registering process. I was only told on the day of my pickup that they couldn’t re complaint is that they could’ve been more clear about the paying & registering process. I was only told on the day of my pickup that they couldn’t register my car until they receive the full payment, which they turned down at the first place during my purchasing visit for not accepting personal chèques. Gladly everything sorted out later. They efficient registered and inspected the car within one hour, so I didn’t have to wait on site any longer than than I planned. Just hope that the paying and paperwork process was better explained so there needs not be any surprises. More

by feizhixing12 Verified Customer Verified Customer

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I was so pleased with my experience at 495 Mazda. I had spent over an hour at a different Mazda dealership to try to get a better deal than 495 had provided to me via email. That was a waste of time! I w spent over an hour at a different Mazda dealership to try to get a better deal than 495 had provided to me via email. That was a waste of time! I walked into 495 Mazda and they had the car that I was interested in waiting for me outside to test drive and the paperwork ready. The deal I got was even better than what was sent to me via email. I normally detest the whole car buying experience, but I couldn't have been happier with how easy and fast it went. I would 100% recommend this dealership. More

by Kim Verified Customer Verified Customer

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Purchasing a vehicle from 495 Mazda was a very pleasant and painless process and they offered the best pricing compared to any other dealership in the area. and painless process and they offered the best pricing compared to any other dealership in the area. More

by MazdaGuru Verified Customer Verified Customer

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Efficient, pleasant, listened well, kept promises, went beyond what was needed when asked for extra help. Excellent experience all around. Will return for further purchases and will recommend beyond what was needed when asked for extra help. Excellent experience all around. Will return for further purchases and will recommend More

by nelsonja49 Verified Customer Verified Customer

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Had an excellent sales experience with Dominic. We were pleased with the entire staff in helping us secure our certified pre-owned 2020 CX-5 Sport. pleased with the entire staff in helping us secure our certified pre-owned 2020 CX-5 Sport. More

by DREYNOLDS81 Verified Customer Verified Customer

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