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Michael Costello

Overview Reviews (107) Inventory (331)

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Michael Costello

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!

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4.7

107 Reviews

Overview Reviews (107) Inventory (331)

Dealership Experience

5 yrs, 9 mos

Industry Experience

38 yrs, 11 mos

4.7

107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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107 Reviews of Michael Costello

August 25, 2026

Dealership Rating

Employee Rating

Jake has always responded swiftly with knowledgeable and patient help on any issue we’ve ever had patient help on any issue we’ve ever had More

by hillsofprosper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Robert, Tony Roach, Jake Lopes

Aug 26, 2026 -

Lithia Hyundai of Reno responded

He'll be so happy to see this! Thanks for taking the time to acknowledge our team's commitment to customer care at Lithia Hyundai of Reno. We're here when you need us next!

Aug 26, 2026 -

hillsofprosper responded

In today’s world, excellent qualified honest service, is MOST important and quite rare. Congrats to finding and KEEPING Jake.

May 31, 2026

Dealership Rating

Employee Rating

Mike was awesome! He listened to what I wanted and did a great job finding options for my very challenged credit. He made the experience comfortable and stress free He listened to what I wanted and did a great job finding options for my very challenged credit. He made the experience comfortable and stress free More

by WISEMANA17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

Jun 02, 2026 -

Lithia Hyundai of Reno responded

We're so pleased Mike could help you out! It's wonderful to hear you felt listened to and at ease during the process. Thank you for choosing Lithia Hyundai of Reno!

May 27, 2026

Dealership Rating

Employee Rating

They have cars for one, Patrick worked hard in the heat to show us several cars everyone was helpful to show us several cars everyone was helpful More

by wilsonjim1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

May 28, 2026 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share this feedback with our team here at Lithia Hyundai of Reno! It's great to know that Patrick provided you with a helpful experience. See you next time!

May 11, 2026

Dealership Rating

Employee Rating

Professional, courteous, and timely Very positive experience. Very helpful test drive to help us determine which car we wanted all the way through financing options and vehicle delivery. Excellent fr experience. Very helpful test drive to help us determine which car we wanted all the way through financing options and vehicle delivery. Excellent from start to finish. More

by JEFCRO25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

May 12, 2026 -

Lithia Hyundai of Reno responded

We're so pleased to hear that your experience with our team was seamless from start to finish! Thank you for choosing Lithia Hyundai of Reno and for sharing your kind words. Safe travels!

April 20, 2026

Dealership Rating

Employee Rating

Anthony was my sales rep and he was amazing. He took his time to figure out what I wanted and I got my perfect vehicle. He took his time to figure out what I wanted and I got my perfect vehicle. More

by CUGERRALD6

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

Apr 20, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Anthony! It's great to hear he helped you find the perfect vehicle. We appreciate your business and hope to see you again at Lithia Hyundai of Reno!

March 14, 2026

Dealership Rating

Employee Rating

Everyone was amazing. Felt no pressure. Very happy with the customer service we received. Would definitely shop here again Felt no pressure. Very happy with the customer service we received. Would definitely shop here again More

by ANGELINEDELBOSQUE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

Mar 17, 2026 -

Lithia Hyundai of Reno responded

We’re so happy you enjoyed your experience with our team at Lithia Hyundai of Reno! Thank you for your business and your five-star review. We hope to see you again down the road!

March 09, 2026

Dealership Rating

Employee Rating

Perfect - appreciate the straight forward information and assistance I would recommend this dealership to friends and family assistance I would recommend this dealership to friends and family More

by SFLINT4442

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

Mar 11, 2026 -

Lithia Hyundai of Reno responded

Thank you for your recommendation! We’re glad you had a straightforward experience with our team. We appreciate your business at Lithia Hyundai of Reno!

March 01, 2026

Dealership Rating

Employee Rating

Mike was a straight shooter! My husband gave him a run for his money but through it all he remained calm and honest. I’d recommend him to anyone looking for a car’ My husband gave him a run for his money but through it all he remained calm and honest. I’d recommend him to anyone looking for a car’ More

by DISCBUFF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Mar 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for your recommendation of Mike! We are thrilled that he provided knowledgeable, calm, and honest support throughout the entire process. We will be sure to share this kind review with him, and we hope to see you again at Lithia Hyundai of Reno. Congratulations on your new car!

January 21, 2026

Dealership Rating

Employee Rating

Incredible! It felt really family oriented and every person I spoke to was kind and courteous! It felt really family oriented and every person I spoke to was kind and courteous! More

by Shorner82

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

Jan 22, 2026 -

Lithia Hyundai of Reno responded

We love hearing this! Our team works hard to create a warm, family‑focused environment, and it means a lot to know you felt that during your visit.

December 27, 2025

Dealership Rating

Employee Rating

Michael was great to work with. Everyone extremely helpful. I absolutely love my new Tucson! Everyone extremely helpful. I absolutely love my new Tucson! More

by LJACKLING

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Roach

Dec 29, 2025 -

Lithia Hyundai of Reno responded

Thank you so much for your kind words! We’re thrilled to hear Michael and the team made your experience a great one. Enjoy your new Tucson, and welcome to the Lithia Hyundai of Reno family!

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