Michael Costello
Michael Costello at Lithia Hyundai of Reno

Michael Costello

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.5
91 Reviews

I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!

Dealership Experience

4 yrs, 6 mos

Industry Experience

37 yrs, 8 mos

4.5

91 Reviews

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91 Reviews of Michael Costello

May 24, 2025

Dealership Rating
Employee Rating

Great group. Mike worked hard to find our car. We will be back. This was our 3 hyundai purchase and second new one. More

by J4840SYKES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

May 27, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that Mike and the team at Lithia Hyundai of Reno provided you with a great experience! Thank you for your continued trust in us, and we look forward to assisting with your future Hyundai needs.

May 09, 2025

Dealership Rating
Employee Rating

My experience was satisfactory and I am happy with my purchase. I would buy a vehicle from them again in the future. More

by yanez
Recommend Dealer
Yes

Other Employees Tagged: Michael Costello

May 12, 2025

Lithia Hyundai of Reno responded

Yanez, we're delighted to hear that you're happy with your purchase at Lithia Hyundai of Reno! We look forward to assisting you again in the future.

April 28, 2025

Dealership Rating
Employee Rating

Quick and efficient. Great deal for my trade in. Fantastic car. Love the 10 year warranty. First Hyundai and am very pleased ?? More

by ERINOHALLORANLMT
Recommend Dealer
Yes

Other Employees Tagged: Michael Costello

Apr 29, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that you had a quick and efficient experience at Lithia Hyundai of Reno! Enjoy your fantastic car and the peace of mind with the 10-year warranty. Thanks for choosing us for your first Hyundai!

April 18, 2025

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Employee Rating

I would like to say that I’ve been with Hyundai for more than 13 years. I’ve bought four cars from them. This has been the best place to buy cars that I’ve ever experienced and for the customer service Lanc More

by CRANMORE_JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Lithia Hyundai of Reno responded

Thank you for your loyalty and kind words about Lance Smith! We're delighted to hear that Lithia Hyundai of Reno has been a great place for your car purchases over the years. We look forward to serving you again in the future!

March 29, 2025

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Employee Rating

Do your homework beforehand and BUYER BEWARE! Know what interest rate you qualify for before walking in. These guys are pros. Got saddled with a $6k warranty and $1k in add-ons I didn’t want or n More

by FISH_WHISPERER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Garrett

Mar 31, 2025

Lithia Hyundai of Reno responded

It's concerning to hear about your experience, and I apologize for any frustration caused. We strive for transparency in our financing process. Please reach out so we can address the mechanical issue with your truck and clarify warranty details promptly. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

March 10, 2025

Dealership Rating
Employee Rating

Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experie More

by Kevin Goldman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Mar 11, 2025

Lithia Hyundai of Reno responded

Kevin, we're delighted to hear that Mike and Tony provided you with an excellent experience at Lithia Hyundai of Reno. Thank you for sharing your positive feedback! Enjoy your new vehicle!

January 28, 2025

Dealership Rating
Employee Rating

Thank you for everything good luck! !! See you next year th as ml you very much More

by VGONZALEZ1028.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We look forward to your next visit.

January 17, 2025

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Employee Rating

Totally awesome we were in and out within a couple of hours. Great interest rate. More

by JAMIEKPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Lithia Hyundai of Reno responded

Thanks for this awesome review! We are thrilled to see that you found a great interest rate. Should you ever need anything else, please let us know.

December 29, 2024

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Employee Rating

Wonderful experience. Helped me find exactly what I was looking for at a price I could afford. More

by TAMILYNNGRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Dec 30, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno in your search for a new ride. We wish you many happy miles ahead.

December 22, 2024

Dealership Rating
Employee Rating

I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said More

by sgmdeegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 24, 2024

Lithia Hyundai of Reno responded

It's disheartening to hear about your experience with the electrical issues and warranty confusion. We strive for transparency and efficient service. We'd like to address this situation directly with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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