Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Michael Costello
Refer Me
Michael Costello | Page 2
Internet Sales Specialist
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502
73 Reviews
I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!
Read moreDealership Experience
3 yrs, 5 mos
Industry Experience
36 yrs, 7 mos
73 Reviews
Write a Review
73 Reviews of Michael Costello
May 20, 2023
First time bought a car, they treated me like I family, got me into something I could afford, worked. Never tried to sell me anything above price range. I Could not have been happier or asked for better s got me into something I could afford, worked. Never tried to sell me anything above price range. I Could not have been happier or asked for better service and.treatment. More
by mike.anselmo.71
Verified Customer
Helpful 
May 14, 2023
Sales team were very good. But forgot to mail DMV paperwork making us late with registration. Otherwise everything so far, is okay. Chrome on door handles scratch very easi But forgot to mail DMV paperwork making us late with registration. Otherwise everything so far, is okay. Chrome on door handles scratch very easily, thin coat of chrome.. More
by LIV.LOPSHIRE
Other Employees Tagged: David Lennox
May 10, 2023
They are professional, friendly and enjoyable to deal with. I will deal with them again. with. I will deal with them again. More
by JRHYATT77
Other Employees Tagged: David Lennox, Lucas Bragg
May 07, 2023
Michael was great to work with. He was very professional and has great customer service. I didn’t feel pressured at all to purchase a vehicle. I am happy with my Hyundai Tucson tha He was very professional and has great customer service. I didn’t feel pressured at all to purchase a vehicle. I am happy with my Hyundai Tucson that I did end up purchasing. More
by JEPSENCHRISTINA
Other Employees Tagged: Lance Smith, Jeremy Olsen
April 30, 2023
The dealership is great however we keep getting surveys and are getting tired of it so please stop sending surveys and are getting tired of it so please stop sending surveys More
by KMSBILLS
Other Employees Tagged: Chris Clark, Efren Gonzalez-Aguayo
April 13, 2023
When i first saw the car i purchased. It had just been brought in so it was dirty. Salesman said not to worry. But when it came time for me to pick up the vehicle it was super dirty on th It had just been brought in so it was dirty. Salesman said not to worry. But when it came time for me to pick up the vehicle it was super dirty on the inside. It looked like it was only washed in the outside and the inside was almost left untouched the gas compartment was super dirty the window trim and the dash was also dirty. When i mentioned it to the salesmen. His reply was ill mention it in the next meeting and left it at that. So to my expectation from a dealer like lithia i was disappointed hense the i wouldn't recommend Lithia Hundai to any one . More
by ernestogdnavarro
Other Employees Tagged: Devin Rogers
April 03, 2023
There’s only one thing I need to say is you guys took my down payment but paperwork that I signed I didn’t get any copies at all so I think I should need copies. I might be wrong. Other than that it’s a gre down payment but paperwork that I signed I didn’t get any copies at all so I think I should need copies. I might be wrong. Other than that it’s a great place to shop for cars. More
by concrete15.dm
March 07, 2023
They were able to really do some “magic tricks” with my credit. I figured I was wasting my time when I went to the dealership and thought, I’m in the mood for a joke, a good laugh. I took a chance at that. credit. I figured I was wasting my time when I went to the dealership and thought, I’m in the mood for a joke, a good laugh. I took a chance at that. I didn’t think it was possible but miracles do happen, obviously. These gracious and intelligently, skilled people knew just how to work it and make it possible. Thanks to Paydon for his persistence, Mike for his miraculous, magic trick and Brian for his expedient skills. It’s completely astonishing and amazing and well worth it! Awesome!! More
by MJMELODY444
Other Employees Tagged: Paydon Chambers, Bryan Ogg
March 06, 2023
Found a good vehicle at a good price online but on going to the dealership the sticker price was not as advertised. Had to haggle quite a bit, financing was difficult and after sales service has been poor, to the dealership the sticker price was not as advertised. Had to haggle quite a bit, financing was difficult and after sales service has been poor, questions and issues are not being addressed on time, calls have not been returned. Just an overall poor experience and will probably not return back to this dealership. More
by ldsouza
Other Employees Tagged: Devin Rogers , Paydon Chambers, Christopher Osorio
January 09, 2023
I'm 64, and have lived in this town for 45 years. The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealershi The last few years very difficult in many ways. My credit took a major nose dive. I have been trying to get a decent vehicle and all of the dealerships in town claimed to be able to help me, that they can do what no other dealership in town can do for me, then I never hear back from them and when I followed up with them, I was either treated like a Lepper or flat out ripped off and lied to.... UNTIL... Michael Costello at Lithia Hyundai! He is my hero! Michael listened to me, didn't blow smoke or try to talk circles around me like a typical salesman does. He was kind, considerate and treated me with the respect due. He is in charge of the Fresh Start program to help people like me get a decent car and boy did he. He worked with me to get a do-able down payment, a car payment I can afford and I picked the car. Not them. I got what I wanted. No settling. I have been very ill and his consideration for that and the fact I had no car at all, was very sweet. He arranged to have my car brought to my home where I signed the papers. I did not have to spend 1 minute of this at the dealership. His co worker Kirby was so kind as well showing me what I needed to sign. I now have a beautiful, fully loaded, 2014 Jeep Grand Cherokee. Its a dream for me. If you want to be treated like a human being, know they got your back and really do want to help you find your way, not just make a sell, the you need to go to Lithia Hyundai and ask for Michael Costello. You will not be sorry. Thanks Michael and team. I love my truck! More
by jstockwell1225
Other Employees Tagged: Kirby McMahon
