Michael Craig-Voyk | Page 26

Sport Mazda responded

Teckstro, It was our pleasure to make your visit to Sport Mazda worth the trip and we are so happy that you chose us for your son's certified Pre-Owned Mazda 6. I am glad that you found everything you expected. It is always our intention to provide you all the service you deserve and should expect from a good Mazda dealership. I am grateful to Ashley and Mike for the service they provided you and thank you for letting others know about their good work. We are so glad to have you as our valued customer and thank you again for this great testimonial. May you and yours enjoy a Very Merry Christmas and Happy New Year. We wish that every day is a safe, happy and fun day for all. JAY MEALEY, OWNER

Sport Mazda responded

Dennis, So happy to read your testimonial and know that you felt the long 2 hour drive from your home was worth it. I am so glad you chose Sport Mazda for your new Mazda and we will do everything we can to make sure you have a great ownership experience too! Thank you for the many compliments and for letting others know about your car buying experience. I hope that you found my wonderful staff to be of service and to provide you the experience you deserved and better than expected. I say that only because you seem to have had some less than good experiences at other dealership that has turned you off on the process. We welcome you to our Sport Mazda Family and wish you many, many miles of safe, happy and fun driving in your Mazda. We will be here whenever you need us and you will always be our valued customer. May you and yours enjoy a Very Merry Christmas and Happy New Year. JAY MEALEY, OWNER Edit Response Delete Response

Sport Mazda responded

William, I am so happy that August Osorio made such a great impression on you. Certainly, I am so glad to know how he treated you and the family and kids he provided refreshment too. We are very proud of the friendly and caring group of men and women who make up the Sport Mazda Sales and Service Teams. They are customer-centric individuals who do their best each and every day to provide the service you deserve and should expect at a car dealership. They are what makes the difference at Sport Mazda. August Osorio is one of those caring professionals and I thank you for letting others know about him. Thank you for choosing Sport Mazda for a new Mazda. May you and yours enjoy a very Merry Christmas and Happy New Year and may the entire holiday season be safe, happy and fun. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

It was our pleasure to provide you a car buying experience you could enjoy and most certainly deserved. It is what you can always expect each and every time you visit Sport Mazda. A great staff with one purpose and that is to make our customers happy. Thank you for recounting your experience to others. It means a lot to us all to know that each and every member of our sales-finance team was appreciated for the service they provided. I can assure you it means a lot and that you will always have friends at the dealership here. The best is that you LOVE your new Mazda. We are so happy you are a member of our Sport Mazda Family and want you to enjoy every single mile you drive in your new Mazda. We will always be here to make sure you and your car are well cared for and that every time you are behind the wheel, you can experience the Mazda FEEL ALIVE sensation. Thank you very much for recommending Sport Mazda to others. May you and yours celebrate a Merry Christmas and Happy New Year and may every day be safe, happy and fun for all. JAY MEALEY, OWNER

Sport Mazda responded

Lavonne and Heath, It was certainly our pleasure to have you as a new Mazda customer here at Sport Mazda. I want to thank you so much for the testimonial and the many kind words for Ashley and Michael, your sales and finance team. It is always nice that the staff knows how much their service meant to you and it certainly provides a motivation to make every customer receive their best. It is also great to hear that you were so impressed with them that you are recommending their entire team and this dealership to all your family and friends. That trust means everything to us. Welcome to our Sport Mazda Family of Staff and Mazda Owners. We will work hard to make sure you enjoy every single mile you drive in your new Mazda and will be here to support you throughout your ownership. Please enjoy your new Mazda and the FEEL ALIVE sensation that you experience every time you are behind the wheel. Loaded with features for safety, entertainment, and comfort, the beautiful new Mazdas are a great investment. We wish you and yours a wonderful Christmas and New Year holiday season. May the coming year provide you and yours nothing but happiness and prosperity. Just as you wished it for Ashley and Michael, we wish it for you. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

JRH, Sometimes it is the basics that make a difference. Providing the lowest online price and provide a great deal on your trade made a big difference for your car buying decision. It is kind of you to let others know about your experience with Sport Mazda. We are always looking for ways to make it easier and better for our customers and I am happy to know that our efforts to make online sales so easy worked for you. We welcome you to our Sport Mazda Family and wish you many safe, happy, and fun miles in your new Mazda. We will always be here to provide you the support you need throughout your ownership and make sure you can experience the FEEL ALIVE sensation every time you are behind the wheel. Our best to you and yours during the coming Christmas and New Years holidays. JAY MEALEY, OWNER

Sport Mazda responded

Samantha, It was very kind of you to write such a special testimonial to let others know about your experience at Sport Mazda and the enjoyable and successful visit, thanks to Karina Concepcion. I am so grateful that you could look past the unfortunate negative experience in our finance office. Let me offer you an apology on behalf of the dealership. I am so happy though that Karina took control and made sure you had still had a wonderful result to your car buying experience. She really is a caring and friendly individual who is also a knowledgeable Mazda salespro. Let me welcome you to our Sport Mazda family of staff and Mazda owners. We look forward to providing you the support you need and deserve throughout your ownership. May every mile you drive be safe, happy and fun. Thank you again for the many kind comments for Karina and your kind testimonial. She deserved it and you should always treated with the respect you deserve. I promise you that we will do that at each and every visit. JAY MEALEY, OWNER

Sport Mazda responded

Maggie, It was very kind of you to let other know about the experience you had at Sport Mazda. It was great to read how Ashley did her very best to make sure your parents could realize their dream and drive away in a new Mazda CX-3. As always, I am proud of my sales-finance team and great salespeople, like Ashley, who delight in making others happy no matter what it takes. If you and your parents left happy with their great car buying decision, we have all done our job and provided you the respect you deserve. I want to welcome you and your parents to our Sport Mazda Family. We promise you that we will be here to support you throughout the ownership and to do our part to make sure you and your car received the best service we can provide. Our goal is to make sure that you can enjoy the Mazda FEEL ALIVE sensation, every time you are behind the wheel, and wish you nothing but safe, happy, and fun miles. Please enjoy a very joyful holiday season. May Christmas and New Year bring you all nothing but wonderful memories. JAY MEALEY, OWNER

Sport Mazda responded

Mario, Thank you so much for your great rating and testimonial for Sport Mazda. I have read your words and am so happy to know that Karina, Rey, Mike, and Giselle did so much to make sure you and your wife had and enjoyable and successful visit. I am glad to know that you were able to find just the right Mazda for you and your wife at my dealership. And, I am grateful to the entire team for making sure you had no problems making that car your own. Welcome to our Sport Mazda Family. We will be here to provide you all the support you need throughout your ownership. I know you will grow to love your new Mazda. May every mile you drive be safe, happy, and fun. Thank you again for choosing us for your new Mazda. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Excellent treatment and service. They helped me get a car according to my needs. Marilyn helped me so I could have my new car twice, after I had an accident. 100% recommended. Carol, Thank you for your kind testimonial. I know Marilyn will be very happy to hear that you had excellent treatment and service during your visit. It is just what you deserved, and should expect every time you visit Sport Mazda. Thank you so much for returning to Sport Mazda for another new Mazda, after your unfortunate accident. We are so happy to have you back and able to drive away in your new Mazda. May each and every mile you drive, be safe, happy and fun Mazda miles. May you enjoy every time you are behind the wheel and experience the FEEL ALIVE sensation that comes with your new Mazda. Thank you so much for recommending us to others. May you and yours celebrate a very Merry Christmas and a Happy New Year. We wish that each and every day is safe and happy for you all. JAY MEALEY, OWNER