Michael DeSalvo
Michael DeSalvo at Alfa Romeo Fiat of Strongsville

Michael DeSalvo

General Sales Manager

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.8
342 Reviews

Dealership Experience

9 yrs, 11 mos

4.8

342 Reviews

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342 Reviews of Michael DeSalvo

May 20, 2026

Dealership Rating
Employee Rating

We have purchased many vehicles from Alfa Romeo of Strongsville and it is always a great experience. Doug Friedman is the best! He is very knowledgeable, helpful and entertaining. Looking forward to b More

by 5alfas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, James Pena

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi 5alfas, Thank you for this 5 star review! We appreciate your years of patronage and glad that Doug is able to address all of your concerns. We hope you love your newest Alfa and we look forward to seeing you next time!

May 18, 2026

Dealership Rating
Employee Rating

Alfa Strongsville is awesome! They were very responsive with my out of state accommodations. Alfadoug is so knowledgeable and goes over and beyond. Mike and James were also easy t More

by tammifoust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, James Pena

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi tammifoust, Thank you for this 5 star review and the most kind words! We try our best to make the out of state delivery process as smooth as possible. Thank you for trusting us from so far away and we hope you love the QV for years to come!

May 14, 2026

Dealership Rating
Employee Rating

Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More

by HKRISUCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi HKRISUCF, Thank you for the 5 star review and the kind words! We're doing our best to achieve shorter schedule times. We appreciate your patronage and look forward to helping in the future!

May 13, 2026

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Employee Rating

The staff and team in the service department were very accommodating and went above and beyond to help me with any issues I had. I would highly recommend them! More

by mrugg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Adams

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi mrugg14 Thank you for the 5 star review! Glad to hear we were able to address all your concerns.

May 02, 2026

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Employee Rating

Michael DeSalvo is not part of the service department, but when I needed help with my fiat on a Saturday and the service department was closed, Mr. DeSalvo stepped up and solved my problem for me. We spe More

by DonV
Recommend Dealer
Yes

April 26, 2026

Dealership Rating
Employee Rating

Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available More

by JOESBEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi JOESBEE, Thank you so much for the great review! We’re really glad we could answer all your questions and make the process easy for you. We can’t wait to help you with your next lease as well! We appreciate your patronage and look forward to seeing you in the future, enjoy the new Alfa!

March 31, 2026

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Employee Rating

Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak More

by AlfaWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi AlfaWill, Thank you for this awesome review! We take pride in making everyone feel valued, respected and unpressured, and we're glad that you took notice! We truly appreciate your patronage and look forward to seeing you in the future.

March 26, 2026

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This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. More

by smw39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi smw39, Thank you for this awesome review! We appreciate your continued patronage! We hope you love your newest Alfa Romeo, #3!

March 21, 2026

Dealership Rating
Employee Rating

Some helpful people working here, some unhelpful too. Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things ri More

by ERICWAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ERICWAIS, We're sorry that your sunroof wasn't working upon delivery and that you didn't receive the quick answers you were looking for. However, I am glad that our service department was able to right the ship for you. We strive for perfection but fell short here and as always we learn and improve. We do hope you love your new Alfa for years to come. If you would like to discuss further please fee free to call one our sales managers Mike or Joe at 440-334-2155.

Apr 11, 2026

ERICWAIS responded

To anyone reading this dealer's response -- the car was delivered with a non working sunroof. Luckily, I opted for the extended factory warranty. Getting it fixed will take some time, but this dealer is agreeing to pay for the associated deductible.

March 05, 2026

Dealership Rating
Employee Rating

Doug and everyone at Strongsville were very communicative and made an out of state purchase seamless. Great after-delivery support as well. More

by Nate F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, James Pena

Apr 25, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Nate F, Thank you so much for your kind words! We’re thrilled to hear that Doug and the Strongsville team made your out-of-state purchase smooth and stress-free. If you ever need anything down the road, we’re always here to help. Enjoy your new Alfa!

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