Michael DiFrancisco

I had a delightful experience buying my new car at Cityside Subaru. Everyone I met was honest and special in their own way. The trade-in of my old car and purchase of my new one was seamless. The m Cityside Subaru. Everyone I met was honest and special in their own way. The trade-in of my old car and purchase of my new one was seamless. The manager, salesperson and billing person really listened to me. I was reassured that they would continue to be available if I had any problems, but I don't anticipate any. Thank you, Mike, Mark, Eric! More

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It was a smooth, satisfying experience that resulted in me getting the vehicle I hoped to get. me getting the vehicle I hoped to get. More

by MITCHELL.SILVER Verified Customer Verified Customer

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Salesman Mark was patient and generous of his time and shepherded me through the shopping and buying process. In general the process was informative and not pressured, and very fairly met an excellent com shepherded me through the shopping and buying process. In general the process was informative and not pressured, and very fairly met an excellent competitive bid and also actively helped me with additional Subaru rebates (educator, WBUR). Business manager Mike likewise low pressure and informative. More

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We had a great experience leasing our new Crosstrek Limited at Cityside Subaru. They have been really kind to us from the first contact. Brian arranged for a shuttle to pick us for our first meeting an Limited at Cityside Subaru. They have been really kind to us from the first contact. Brian arranged for a shuttle to pick us for our first meeting and Diogo was our salesperson. Diogo was patient, kind and extremely helpful. We compared multiple dealers and came back to Cityside because of our pleasant experience with Diogo. They offered us a great deal and the process from there was extremely simple, efficient and quick. We are really glad we chose Cityside for our first Subaru car. Highly recommend this dealership and particularly Diogo for your car lease or purchase. More

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Mike was so welcoming since the first day, no matter we were only looking and thinking about getting a new car. He followed up and connected us with another great dealer Luke Grayson as he moved up once we were only looking and thinking about getting a new car. He followed up and connected us with another great dealer Luke Grayson as he moved up once we were ready More

by Alejandra Macias Verified Customer Verified Customer

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Flavio made this experience so easy and painless. He walked me through every step of the way and truly made me feel like part of the Subaru family. I will be a loyal Subaru customer forever because o He walked me through every step of the way and truly made me feel like part of the Subaru family. I will be a loyal Subaru customer forever because of the treatment I received. More

by DANPWALDMAN Verified Customer Verified Customer

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I had a great experience at the Subaru dealership in Belmont, thanks largely to Michael. From the moment I walked in, he was friendly, professional, and focused on what I actually needed rather than pus Belmont, thanks largely to Michael. From the moment I walked in, he was friendly, professional, and focused on what I actually needed rather than pushing a sale. He took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free. What stood out most was his honesty and attention to detail. Michael followed up promptly, kept his word on everything he promised, and made me feel like a valued customer rather than just another transaction. It's rare to find a manager who genuinely cares about the customer experience the way he does. I'd highly recommend asking for Michael if you're visiting this dealership. Thank you, Michael, for going above and beyond! More

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Everyone was pleasant and professional to work with . very professional.. no pushy. Very patient with us very professional.. no pushy. Very patient with us More

by jthoma7449 Verified Customer Verified Customer

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Doing a lease trade in. Process was clear. No hard sell tactics. Efficiently got me the car and price I was looking for. Process was clear. No hard sell tactics. Efficiently got me the car and price I was looking for. More

by CWALLING986 Verified Customer Verified Customer

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I appreciate the positive experience I had at this dealership. Compared to all the other dealerships where they pressured, prodded, lied, and even attempted to fool me on the bottom line, this was a d dealership. Compared to all the other dealerships where they pressured, prodded, lied, and even attempted to fool me on the bottom line, this was a dream. More

by ECASANAVE0 Verified Customer Verified Customer

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