Eric Burd
Eric Burd at Cityside Subaru

Eric Burd

Business Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
313 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

5.0

313 Reviews

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313 Reviews of Eric Burd

November 12, 2026

Dealership Rating
Employee Rating

We had a great experience purchasing our new car! The entire process was smooth and easy. The staff was friendly, professional, and helpful throughout. They answered all our questions and made the wh More

by Miaoyun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glen Dalton, Mike Rossi , Anthony Panopoulos

Nov 12, 2026

Cityside Subaru responded

We're glad purchasing your new Subaru Outback felt straightforward and relaxed. Your kind words about our team's attentive support and willingness to answer every question mean a lot to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 11, 2026

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I had a delightful experience buying my new car at Cityside Subaru. Everyone I met was honest and special in their own way. The trade-in of my old car and purchase of my new one was seamless. The m More

by karensatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 11, 2026

Cityside Subaru responded

Knowing your trade-in and Subaru Crosstrek purchase felt effortless is rewarding for our team. Your recognition of Mark, Eric, and Michael’s honesty and willingness to listen means a great deal to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 10, 2026

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Employee Rating

It was a smooth, satisfying experience that resulted in me getting the vehicle I hoped to get. More

by MITCHELL.SILVER
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Nov 10, 2026

Cityside Subaru responded

We’re delighted your purchase felt effortless and that your new Subaru Forester was just the vehicle you were hoping for. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 04, 2026

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We just purchased a Subaru Crosstrek Hybrid from Cityside, and had a great buying experience. All of the staff we worked with were excellent. More

by Jim M
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke Grayson - sales - 5-star rating; D'mani Sapp - customer support - five stars

Nov 04, 2026

Cityside Subaru responded

Congratulations on your new Subaru Crosstrek Hybrid! We're happy to hear you enjoyed the buying process and working with everyone on our team. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 04, 2026

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This is my third Subaru which I bought and have serviced at Cityside Subaru. It is a pleasure to go there. The service is excellent. Their sales manager, Eric Burd is a pleasure to deal with. It's clean, More

by asg51543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2026

Cityside Subaru responded

Three Subarus later, we're delighted you enjoy returning to our dealership for service on your Impreza. Thank you for recommending us and for your kind words about Eric and the care our service team provides. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

November 03, 2026

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This is the third Subaru that I have purchased from CitySide Subaru. Mark Lidano worked with me on the purchase of my 2014 Legacy and now with me on the purchase of the 2026 Crosstrek. He listened, ans More

by MAcross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano , Dmani

Nov 04, 2026

Cityside Subaru responded

Thank you for choosing our team for your third Subaru purchase. We’re glad Mark listened closely, provided thorough answers, and kept in touch throughout your 2026 Crosstrek purchase. It’s also a pleasure to hear that your son chose our dealership for his recent purchase. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

October 15, 2026

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All the people I dealt with at CitySide Subaru were very friendly, capable, respectful, knowledgeable and courteous. They offered a good price for the vehicle I chose (although it did include a few things t More

by lemarkman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tatiana Stupnikova

Oct 16, 2026

Cityside Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

October 13, 2026

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this place is near the belmont train station, and there is a good selection of cars More

by ecross11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2026

Cityside Subaru responded

Our team enjoyed helping you find the ideal Crosstrek from our selection near the Belmont station. Knowing your experience with our convenient location and variety met your needs means a lot to our team. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

October 02, 2026

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I have always been pleased by the service and people at this dealership, and I keep returning here due to the consistently positive experience. The cars are excellent, and the people are supportive. More

by captionbox
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Williams, Ryan Skillman

Oct 02, 2026

Cityside Subaru responded

It’s rewarding to know our team’s support and service keep you coming back. Thank you for choosing our dealership for your new Crosstrek and for your continued loyalty. Knowing you find our Crosstreks excellent means a lot to our team. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

September 27, 2026

Dealership Rating
Employee Rating

Mike was so welcoming since the first day, no matter we were only looking and thinking about getting a new car. He followed up and connected us with another great dealer Luke Grayson as he moved up once we More

by Alejandra Macias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DiFrancisco , Luke Grayson

Sep 27, 2026

Cityside Subaru responded

Your note about Michael’s welcoming approach and attentive follow-up reflects the support we strive to provide from the very first visit. Our team is pleased Michael could connect you with the right representative when you were ready to purchase your new Subaru Crosstrek. Knowing you felt welcomed and supported throughout the process means a great deal to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

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