Eric Burd
Eric Burd at Cityside Subaru

Eric Burd

Business Manager

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

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5.0
280 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

5.0

280 Reviews

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280 Reviews of Eric Burd

June 05, 2026

Dealership Rating
Employee Rating

Was very helpful and informative, made sure I was getting exactly what I asked for . More

by Christian.kokoros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diogo Prado Malmonge

Jun 05, 2026

Cityside Subaru responded

Delighted that our team provided helpful, informative service and ensured your new Subaru Crosstrek matched your needs. Enjoy every drive in your Crosstrek, and thank you for choosing us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

June 03, 2026

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Salesperson (and sales manager) respected my decision to buy what I wanted and did not push me to buy something that I did not want. Even when it appeared that the dealer might not have what I wanted at th More

by Subie Newbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glen Dalton , Darya Updegraph

Jun 03, 2026

Cityside Subaru responded

We’re thrilled you felt no pressure during your Outback purchase. Thank you for choosing your new Subaru Outback and for sharing your experience. Enjoy the drive, and we look forward to helping you again down the road. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

June 01, 2026

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I had a great experience buying my 2026 Crosstrek there. We had bought an outback years ago and it remains a great dealership. Great customer service, and very helpful with getting the registration/insuranc More

by liciacarlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tatiana Stupnikova (5 stars- she was fantastic!!)

Jun 01, 2026

Cityside Subaru responded

Thank you for returning to purchase your 2026 Subaru Crosstrek Hybrid. We're pleased the team made the registration and insurance process seamless and delivered the support you expected. Enjoy every moment in your new Crosstrek. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 30, 2026

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Great customer service. Mark ensured I was comfortable with the Forester and that it had similar features of my previous car. More

by GAILMAROLDA
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Lidano

May 30, 2026

Cityside Subaru responded

We’re glad Mark took the time to make the Subaru Forester feel familiar by matching features from your previous car. Thank you for the five-star rating and we look forward to helping with any future needs. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 27, 2026

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Low pressure and easy buying experience. Great detail on Subaru features. Super friendly staff and the remodel of the dealership was great!! Good spaces to park and room to wait for sales, s More

by heatheryegge
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Recommend Dealer
Yes
May 27, 2026

Cityside Subaru responded

Thank you for choosing a new Subaru Forester and sharing your feedback. We’re glad our team provided a pressure-free buying process, clear explanations of Subaru features, and that you enjoyed our refreshed facility with ample parking and comfortable waiting areas. We look forward to welcoming you back. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 17, 2026

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Mike DiFransisco was patient and helpful. D’Mari was very helpful and pleasant explaining all the workings of the car. Both were excellent and I will recommend them to friends. More

by Lou
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael DiFrancisco , D’mari

May 17, 2026

Cityside Subaru responded

It’s great to hear Michael guided you patiently through your new Outback and made everything clear. Thank you for recommending us to your friends. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 13, 2026

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Professional team and of course great cars. I have been a Subaru owner for the last 22 years. Same quality, same professionalism. The service team has a great follow up and I feel trust when More

by Karl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 13, 2026

Cityside Subaru responded

It’s wonderful to know our professional team and Subaru vehicles have consistently met your expectations over the past 22 years. We’re pleased our service follow up earned your trust and reinforced that same quality you count on. Thank you for your long-term loyalty. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 13, 2026

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Great customer service. Diogo was extremely helpful and made the process seamless. As did the rest of the team. I would highly recommend this dealership to future car shoppe More

by TCLOUTZ
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 13, 2026

Cityside Subaru responded

It’s wonderful to hear that Diogo and our team made purchasing your Subaru smooth and enjoyable. Knowing you’re happy with your experience and would recommend us means a great deal. Thank you for sharing your feedback. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 08, 2026

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Employee Rating

I had a great experience at this dealership from start to finish. The staff, specially Nick Keitel my sale agent was friendly, professional, and never made me feel pressured. They answered all my questions h More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Keitel

May 08, 2026

Cityside Subaru responded

We’re glad our friendly, professional team made your buying process smooth, transparent, and pressure-free. Congratulations on your new Subaru, and we appreciate your recommendation. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

May 08, 2026

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Employee Rating

Sales persons were informed, respectful and pleasant. I especially liked working with Flavio Fonseca, who was gracious and patient. More

by ntumarkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca

May 08, 2026

Cityside Subaru responded

Thank you for recognizing our team’s respectful and knowledgeable approach. Flavio will be delighted to know his patience and guidance made your Subaru purchase enjoyable. If there’s anything else we can assist with, please let us know. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

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