Brian O’Malley

Super friendly staff! They’re willing to work with you to find a happy middle point. I traveled from New York to Boston just for Cityside! They’re willing to work with you to find a happy middle point. I traveled from New York to Boston just for Cityside! More

by junox Verified Customer Verified Customer

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My husband and I had an exceptional experience leasing our new Subaru Crosstrek. The service was outstanding, and Flavio truly went above and beyond in helping us select our vehicle and patiently answerin our new Subaru Crosstrek. The service was outstanding, and Flavio truly went above and beyond in helping us select our vehicle and patiently answering our numerous questions. He even took the time to give us a comprehensive introductory course on the main features before we drove away—which was invaluable. Eric also impressed us throughout the leasing process and documentation. This dealership provided the best car-buying/leasing experience we've ever had, and I highly recommend them to anyone seeking professional, friendly, and seamless service. More

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All personnel (sales, finance, tech) were friendly, helpful, and unhurried. The facility itself is very clean and comfortable. helpful, and unhurried. The facility itself is very clean and comfortable. More

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I searched the Web ~ 4-6 wks for a Crosstrek Premium ‘22 thru ‘24 with less than 50,000 mi, w a price range of $20,000 - $22,000. CitySide Subaru posted a ‘24 Crosstrek Premium w 16,900 mi for $21,400. This thru ‘24 with less than 50,000 mi, w a price range of $20,000 - $22,000. CitySide Subaru posted a ‘24 Crosstrek Premium w 16,900 mi for $21,400. This was a fabulous deal!!!! I called immediately and gave a cc deposit and making an appointment to test drive the car. Nick K. was our sales rep and Eric B was the sales mngr. Nick wasn’t the slick typical car salesman I’ve experienced over the yrs (I’m 69). He was low key and honest!! Eric B was our sales mngr who approved the deal. Eric was fun, informative and sold us a 5 yr service warranty at cost. Over all, the 90 min drive or 3 hr r/t drive was worth the deal on the car. More

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Great staff to work with. They helped and guided me through the whole process. 10/10 They helped and guided me through the whole process. 10/10 More

by jasondomenech1 Verified Customer Verified Customer

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Extremely friendly from the moment we walked in and very accommodating. The whole experience was extremely positive and enjoyable. Will recommend and use again for sure. accommodating. The whole experience was extremely positive and enjoyable. Will recommend and use again for sure. More

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Every aspect of my experience with Cityside Subaru was outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I tho outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I thoroughly enjoyed spending time with Mike. He and Nathan Williams went the extra mile to make sure I got the exact car I wanted, and Eric Burd made the financial bits downright pleasant - a first for me! When picking up the car, Mike spent extra time with me to be sure I knew how everything worked before I drove off the lot. Adam Gelfusa even made a brief appearance when my cranky phone refused to pair with the Crosstrek (silly thing), and helped me to resolve the issue quickly. I have leased many cars over the years, but I have never been more impressed with a car dealership. Not only was Mike an absolute joy to work with, not once did I feel pressured to make a deal on a car. From the first phone call until I picked up my new Crosstrek, it was clear to me that the wonderful team at Cityside Subaru was more interested in me getting what I wanted, than they were in making a quick sale. The cars, of course, sell themselves, but the people at Cityside Subaru create the loyalty, and they absolutely have mine. More

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I had a very positive experience. Diogo met me on the showroom floor. He listened to what I wanted and only showed me cars and options that fit my needs. He was friendly and knowledg Diogo met me on the showroom floor. He listened to what I wanted and only showed me cars and options that fit my needs. He was friendly and knowledgeable, and was not pushy. I felt like everyone I dealt with was professional and transparent- not aggressive or hiding extra costs More

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I cannot say enough about the professionalism experienced with my buying process with CitySide Subaru. Brian, Tatiana and Eric were buttoned up with a seamless process from online inquiry, through the buying with my buying process with CitySide Subaru. Brian, Tatiana and Eric were buttoned up with a seamless process from online inquiry, through the buying process and financing. They all patiently answered all of my questions and each took their time to ensure I understood everything during the buying process. I never felt pressured and they were upfront about all the terms and pricing. I would recommend anyone looking to buy a Subaru come to this dealership. I came from the South Shore and will go there again for any future purchase. More

by Amy H Verified Customer Verified Customer

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Excellent customer focus but car was not delivered in mint condition. It had been a dealer’s loaner and appeared to be delivered to me directly from previous customer. There was damage that required a tr mint condition. It had been a dealer’s loaner and appeared to be delivered to me directly from previous customer. There was damage that required a trip to the body shop as well as trash and dirt left behind, More

by APINARD Verified Customer Verified Customer

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