"Quick, fair deal."
I was in immediate need of a new Subaru Crosstrek. I knew exactly what I wanted, and contacted Several local dealerships. Bill O’Mally at CItySide contacted me, and I was able to very quickly negotiate the best deal in the Boston area! No nonsense, no hassle, quick deal. It is so refreshing to drive away from a dealership feeling like I made a fair, transparent deal for a superior vehicle!
Finance Specialist Michael Nelson answered all of my questions, and had me in and out of his office in 2 minutes flat!
Product Specialist Crystal Campbell ensured a smooth delivery of my vehicle, in under an hour, as promised. A++, customer service all around. Many thanks to this amazingly accommodating team!
"Excellent communication about options and car functions"
Brian O'Malley was helpful in initial explorations on the internet. Junior Williams did a terrific job explaining options, finding a good test drive route, and patiently answering questions about every aspect of car buying from car features to pricing and trade-in values. I also greatly appreciate his willingness to meet again to explain more advanced features of the car.
Rob Gale was wonderful in helping me choose a new vehicle, my third Subaru from Cityside. I started searching about four months ago but did not actually purchase a car until last week. Rob exudes the right amount of interest and help without being pushy. This definitely influenced my decision to trade in my former Crosstrek for a newer one Overall, Cityside has always been a welcoming place. All the sales’ friend olks make you feel like you are part of a family.
Buying new Crosstrek went smoothly starting with email on price, then test drive/sign deal and finally pickup. Quick and efficient process made whole process easy.
Process was easy and straightforward. Felt no pressure from anyone involved. Brian was great on the front end, getting us in the door. Crystal was very helpful as we looked at what we wanted. And Tom was very efficient on the financial end.
"Great Experience With This Dealership"
I went in to lease a new Subaru after I lost my last car in an accident. Everyone I spoke to was friendly and answered my questions in a straightforward and clear way. I never felt like I was being upsold or haggled with. It was easy to schedule an appointment online and there was minimal wait time while I was there. Overall a very positive experience!
"Excellent Service and Customer Care"
- Parker Emily
My wife and I needed a new vehicle when we moved to Boston and thought Subaru makes a safe and affordable SUV. We worked with Crystal and she was a wonderful and bubbly personality! Our entire experience with Subaru was beginning to end a professional and customer-oriented one. We will definitely recommend CitySide Subaru and Crystal to anyone!
"Top of the line professionals"
Telephone with Brian sale with Mark finance with Tom and final exit with sales manager reveal a top level of professionals. RECOMMENDED to friends family
"Low pressure and ready to make a deal."
From initial phone call to final sale and delivery was less than 48 hours. I’d done two months of research on vehicles and dealers on line as well as test driving and visiting dealerships in the area. Cityside was very helpful and flexible when it came to making an offer and feeling like the final number was to my advantage.
Service was quick to accomplish acquiring and installing additional accessories.
I’ve only had the new car for less than a week, but beginning to feel more comfortable with the technology and ride.
"Buying a Subaru forester"
This was a pleasant experience. Did not get subjected to the “used car salesman” pitch. Was quick, painless and efficient. I would recommend this dealership.