Michael DiFrancisco | Page 5

Sales Manager Tom D’allessandro had to intervene after Flavio demonstrated incompetence regarding his knowledge of the vehicle he was attempting to sell us, and flagrant dishonesty regarding the value of Flavio demonstrated incompetence regarding his knowledge of the vehicle he was attempting to sell us, and flagrant dishonesty regarding the value of the vehicle we were trading in and the policies of the dealership all while under the guise of touting his years of experience and integrity which he clearly lacks! Tom demonstrated superior managerial skills and swift diplomacy. He turned the deal over to Mike DiFrancisco who couldn’t have been better to work with! Mike’s an exemplary salesman in all regards! He has a winning immediacy, kindness and knew about every aspect of the vehicle and the purchasing process! Mike Nelson was a pleasure to work with! He has experienced expertise and clearly communicated all of the financial details in a friendly, professional manner! More

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Cityside Subaru has a great team, all of the men that we interacted with were, polite, fair minded, had great follow up and offered us all of our options-they are professional and I would hughly recommend t interacted with were, polite, fair minded, had great follow up and offered us all of our options-they are professional and I would hughly recommend this dealership. More

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We had a wonderful experience at Cityside Subaru. I would definitely recommend others to shop here. I had a different sense in going to this dealership than others. It felt like that was a genuine wa I would definitely recommend others to shop here. I had a different sense in going to this dealership than others. It felt like that was a genuine want to create a positive experience and want to keep an open door for a good relationship moving forward. This approach felt different from the other places we spoke with. We absolutely love our Crosstrek! I worked closely with Michael F. before heading to the dealership, then Michael D. when on site. Both were professional, kind, and communicative. More

by MCL Verified Customer Verified Customer

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I recently decided to start shopping around for a new family vehicle. After numerous visits to various dealerships I found myself at Cityside Suburu in Belmont. I was greeted immediately by a gentleman n family vehicle. After numerous visits to various dealerships I found myself at Cityside Suburu in Belmont. I was greeted immediately by a gentleman named Mike D. I wasn’t aware at the moment but this greeting would change my view of salesmen and the entire car buying experience forever. From the first moment his balance between being so friendly and personable while making it apparent that he was a professional with a ton of knowledge. Absolute game changer. I highly recommend Cityside Suburu. Everyone and everything exceeded my expectations but I can’t express enough the difference Mike made. Go see him you won’t be disappointed.. More

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Quick turnaround and quick to help with any issues that arose. Great experience (for spending money that is) arose. Great experience (for spending money that is) More

by CHRISSYBOONE0 Verified Customer Verified Customer

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I had the absolute pleasure of working with Mike D. at Cityside Subaru, and I couldn’t be happier with my experience. Mike was fantastic! Friendly, knowledgeable, and zero pressure. He made the car-buy at Cityside Subaru, and I couldn’t be happier with my experience. Mike was fantastic! Friendly, knowledgeable, and zero pressure. He made the car-buying process smooth, stress-free, and even fun. If you’re looking for a car, head to Cityside and ask for Mike. He will treat you with respect, go above and beyond, and make buying a car a genuinely enjoyable experience! More

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I have nothing, but praise for this wonderful Subaru dealership! It was the smoothest, most professional buying experience I have ever undergone. The staff, especially Mike D and Mike N., calmed my nerv dealership! It was the smoothest, most professional buying experience I have ever undergone. The staff, especially Mike D and Mike N., calmed my nerves and assured me that my car will provide many years of safe, dependable service. Plus, my Subaru Forester Sport Utility is gorgeous as well as comfortable. I am very grateful to the entire staff! I would highly recommend Cityside! A-plus!!! More

by WAVES408 Verified Customer Verified Customer

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This is the second Subaru I've purchased from you and I'm always impressed by your professionalism and service. Thank you. always impressed by your professionalism and service. Thank you. More

by CVREED Verified Customer Verified Customer

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Mike D was friendly, helpful, and not pushy. He listened to what I wanted and worked with me to make it happen rather than trying to push me to spend more (which I really could not have afforde He listened to what I wanted and worked with me to make it happen rather than trying to push me to spend more (which I really could not have afforded to do anyway). I’ll definitely go back next time I’m looking for a car! More

by toddalexanderdavis Verified Customer Verified Customer

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We found our perfect car and received valuable advice in the process. Thank you, both Michaels! the process. Thank you, both Michaels! More

by ROMAN Verified Customer Verified Customer

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