Michael Featherstone
Michael Featherstone at Northside Lexus

Michael Featherstone | Page 6

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
113 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 8 mos

4.8

113 Reviews

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113 Reviews of Michael Featherstone

November 16, 2023

Dealership Rating
Employee Rating

Very helpful and knowledgeable staff. Beautiful, modern and elegant surroundings and waiting area. Great experience overall. More

by 10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Nov 16, 2023

Northside Lexus responded

We're delighted to know you had a great experience at Northside Lexus and found our staff helpful. Thanks for appreciating the ambiance of our waiting area as well! Safe travels ahead!

November 14, 2023

Dealership Rating
Employee Rating

It was an awful experience. Especially with Erica as my sales person. I will not recommend More

by sblackwo2003
Recommend Dealer
No

Other Employees Tagged: Erica Pollino

Nov 15, 2023

Northside Lexus responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

September 01, 2023

Dealership Rating
Employee Rating

North side Lexus is a great dealership with curious and helpful personnel. Very clean facility with excellent vehicles. More

by WILSON-SCOTT9566
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton

Sep 05, 2023

Northside Lexus responded

We're delighted to know you had a positive experience at Northside Lexus! Our team strives to maintain cleanliness and provide excellent service. Thank you for your kind words about our dealership and vehicles.

August 03, 2023

Dealership Rating
Employee Rating

Very professional, selection, trade-in and purchase agreement through phone, just stop by the dealership signed and pick-up the vehicle in less than two hours. More

by trantrieum
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrell, Kennedy

Aug 03, 2023

Northside Lexus responded

We're glad to know that you found our process at Northside Lexus efficient and professional. Thanks for the positive feedback, and we hope to see you back again down the road!

July 12, 2023

Dealership Rating
Employee Rating

Excellent salesperson. Totally hassle free and went the extra mile for me. Extremely knowledgeable and helpful. I would highly recommend him to anyone I know that’s lookin More

by STC42COZAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton in the finance dept

Jul 12, 2023

Northside Lexus responded

Thanks for sharing your wonderful experience with our team! We're thrilled we could make your experience seamless and earn your confidence. Safe travels from all of us at Northside Lexus!

May 02, 2023

Dealership Rating
Employee Rating

Michael Featherstone from Northside Lexus was great! Thanks your hardwork and dedication. I really appreciate the help finding my new vehicle More

by richardestephensoniii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Northside Lexus responded

We're thrilled our team member Michael was able to help you find the perfect vehicle! At Northside Lexus, we are dedicated to providing you with the best customer service possible. Thank you for choosing us and congratulations on your new ride!

February 18, 2023

Dealership Rating
Employee Rating

Great experience buying a car here. Michael Featherstone was outstanding! He communicated with us every step of the way. He was always prepared and even anticipated our questions. He kn More

by jrgallmeier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

Feb 20, 2023

Northside Lexus responded

Congratulations on your new ride! We're delighted Jeff and Michael stepped in to provide a great buying experience so you got to go home in a car that is right for you. Enjoy and thanks for choosing Northside Lexus!

February 12, 2023

Dealership Rating
Employee Rating

Other than having to wait for the car to get to the dealership the service was fantastic More

by reddingtontim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario, Victoria DeHoyos

Feb 12, 2023

Northside Lexus responded

Thank you for the five-star review of Northside Lexus!

January 31, 2023

Dealership Rating
Employee Rating

Very professional atmosphere and friendly staff. Best car buying experience we’ve had thanks to our salesman, Michael. We had to wait for the car to arrive but he kept us updated regularly. Once it More

by Rxowner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Vu

Jan 31, 2023

Northside Lexus responded

We are glad to hear that Michael provided excellent support during your purchase. Thank you for trusting Northside Lexus with your business. Please don't hesitate to reach out if there is anything else we can do for you.

January 19, 2023

Dealership Rating
Employee Rating

After a couple of weeks of doing my homework and driving different vehicles I decided on a Lexus NX 250. I haven’t bought a new car in 7 years so I really had no clue idea how the pandemic had affected More

by ticker1708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff in finance

Jan 20, 2023

Northside Lexus responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with Michael, Jeff, and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

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