Dealership Experience
8 yrs, 5 mos
183 Reviews
Write a Review183 Reviews of Michael Ferrara
April 13, 2021
The staff always takes great care of us and the wait time is minimal. Fantastic attitude by everyone really helps take our stress away. Thank you! is minimal. Fantastic attitude by everyone really helps take our stress away. Thank you! More
Other Employees Tagged: Brian Gardner, Stephen Mackin
March 29, 2021
Great customer service! Definitely recommend for all your Toyota needs. Working with Brian is very easy and he is very helpful, knowledgeable and experienced. Thanks! Toyota needs. Working with Brian is very easy and he is very helpful, knowledgeable and experienced. Thanks! More
Other Employees Tagged: Brian Gardner
March 29, 2021
Nice guys and ladies in the shop service with a smile been getting oil changes and work done for over a decade here. Always use them been getting oil changes and work done for over a decade here. Always use them More
Other Employees Tagged: Brian Gardner, Stephen Mackin
March 26, 2021
I always appreciate the prompt appointment times and the service is always thorough and professional. Now they’ve even added video to their talents. Thank you for making me feel safe and know my car is tak service is always thorough and professional. Now they’ve even added video to their talents. Thank you for making me feel safe and know my car is taken care of. More
Other Employees Tagged: Brian Gardner
March 16, 2021
Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More
Other Employees Tagged: Brian Gardner, Stephen Mackin
March 15, 2021
Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More
Other Employees Tagged: Brian Gardner, Stephen Mackin
March 12, 2021
As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More
Other Employees Tagged: Brian Gardner, Stephen Mackin
March 08, 2021
I was very pleased and satisfied by the service that I had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work was quickly completed and I was on my way again. More
March 08, 2021
This would be a five-star review except for one recurrent problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under my husband's name. The reminder e-mail about the appointment was addressed to my husband even though I made the appointment. When the service was finished and they called a name in the waiting room, they called my husband's name, even though I was the only one there. And this request for feedback was addressed to my husband! I know the computer lumps us together because we share an address and an e-mail, but I am a person too and it offends me to be treated as just an extension of my husband. I have even considered going elsewhere for service, even though I am happy with your work. I can't be the only woman who complains about this. More

