Michael Ferrara | Page 5

I don't want to write recommendations for advertising on my name. This is a reason for leaving this dealership which I prize for their service. my name. This is a reason for leaving this dealership which I prize for their service. More

by DACCOFF Verified Customer Verified Customer

Print

Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More

by JUSTOTHERS Verified Customer Verified Customer

Print

Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More

by MELISSA.GARD Verified Customer Verified Customer

Print

As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More

by KIRBSERV Verified Customer Verified Customer

Print

I was very pleased and satisfied by the service that I had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work was quickly completed and I was on my way again. More

by STEBBINS.J Verified Customer Verified Customer

Print

This would be a five-star review except for one recurrent problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under my husband's name. The reminder e-mail about the appointment was addressed to my husband even though I made the appointment. When the service was finished and they called a name in the waiting room, they called my husband's name, even though I was the only one there. And this request for feedback was addressed to my husband! I know the computer lumps us together because we share an address and an e-mail, but I am a person too and it offends me to be treated as just an extension of my husband. I have even considered going elsewhere for service, even though I am happy with your work. I can't be the only woman who complains about this. More

by MJRAPPELT Verified Customer Verified Customer

Print

Stephen n Brian did an excellent job addressing my car needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service More

by JUSTOTHERS Verified Customer Verified Customer

Print

They don’t have any good professional experience service stn peoples. No one knows to how to resolve the problem. Bcoz of one problem I have to handle lots of botheration and trouble.... stn peoples. No one knows to how to resolve the problem. Bcoz of one problem I have to handle lots of botheration and trouble.... More

by paramjeet80 Verified Customer Verified Customer

Print

Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell servi the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell service or parts that are not necessary! More

by SGOODWIN6 Verified Customer Verified Customer

Print

Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple of bad things that is going on with my truck and the proof was in the videos not just hearing it from the service dept. or having to have a tech show me actually in the bay. More

by MNEMES Verified Customer Verified Customer

Print