Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara | Page 5

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
178 Reviews

Dealership Experience

8 yrs, 2 mos

4.8

178 Reviews

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178 Reviews of Michael Ferrara

February 09, 2021

Dealership Rating
Employee Rating

Always excellent service. These guys are the best in the area when it comes to getting your vehicle taken care of. They always treat you right and treat your vehicle right. More

by TJACKSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

February 08, 2021

Dealership Rating
Employee Rating

The entire team always does a great job. The service was fast and affordable. Brien is a good friend of mine and is very smart and professional. Thank you all More

by DIONDESHAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brien Winston , Delia Willis

February 03, 2021

Dealership Rating
Employee Rating

Good service. , past record did not show tire rotation, which my records did show, went and had them rotated again.. Resonance time wait car wash coin given, didn't do then, too cold outside. Will do anoth More

by marylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 31, 2021

Dealership Rating
Employee Rating

Always friendly and helpful, enjoy going because I trust they’ll do exactly what I need for my car- I tell anyone that says they need a oil change to go to you guys More

by mariagarza665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

They always make getting my vehicle serviced easy - fast - and simple. They are friendly - professional - and always ready to take care of my car service needs. More

by DINANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 23, 2021

Dealership Rating
Employee Rating

Great job as usual! Checked out the cruise computer for me as I had experienced some some abnormal rpm increases without a change in speed. All checked out. Also replaced the key battery. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 22, 2021

Dealership Rating
Employee Rating

The shuttle made it easy to drop my car off before work and pick it up later. The Service Center was able to accommodate my schedule to pick up my vehicle at lunch which greatly helped. More

by TMc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 21, 2021

Dealership Rating
Employee Rating

Our appointment was right on time. The service was fast and friendly and everything was explained to us. Also, we were happy with the price. More

by MVPBOB
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin

January 16, 2021

Dealership Rating
Employee Rating

I feel I can trust the service people to do what needs to be done and not try to sell me what doesn't need fixing. More

by SFLOWERS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 14, 2021

Dealership Rating
Employee Rating

loved the video inspection! Everyone is always friendly and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. More

by irishdomer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

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