Michael Finn
Michael Finn at Glen Toyota

Michael Finn | Page 21

Finance Director

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

Contact Me
4.6
469 Reviews

Mike has been with the Glen Toyota family for many years. Mike is skilled at his trade of assisting customers with their finance options, yet Mike is more skilled at satisfying customers and making their buying experience the best it can be. Feel free to contact Mike for assistance.

Dealership Experience

12 yrs, 2 mos

4.6

469 Reviews

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469 Reviews of Michael Finn

September 11, 2020

Dealership Rating
Employee Rating

Like bringing my car to get worked on by Glen Toyota very nice and friendly and trustworthy people even though I waited I don't mind they are doing their job More

by Crazy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales , Jeff Braunstein, Jonathan Handelsman, Tom Jacobsen, Nick Lahr

September 10, 2020

Dealership Rating
Employee Rating

Excellent sales team! Niel and Mike were very helpful, informative and friendly. Also, this dealership prides itself on selling high quality vehicles and their prices are reasonable. More

by Sil
Recommend Dealer
Yes

Other Employees Tagged: Neil Dimaso

September 10, 2020

Dealership Rating
Employee Rating

The salesman Jonny Cruz was very helpful. At the end I was charged for 1 payment for the car and I was told that the first payment will be in 30 days. More

by GIOVANNI.GASCOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Genaro Rosario , Ryan Christensen, Johnny Cruz, Jonathan Handelsman

Sep 14, 2020

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

September 06, 2020

Dealership Rating
Employee Rating

Arduous experience. Took 5+ hours. Kept changing price, adding charges. Had to agree to service plan just to get out. 8th car, worst dealer ever. More

by Dissatisfied
Recommend Dealer
No

Other Employees Tagged: Bob Baran

Sep 15, 2020

Glen Toyota responded

Hi, Thanks for your feedback. However I can not pull information based on the username used here to ascertain what transpired. Our records show that its is not plausible that both Bob Baran and Mike Finn were involved in the same transaction. .I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

Sep 07, 2020

Glen Toyota responded

Hi, Thanks for your feedback. However I can not pull information based on the username used here to ascertain what transpired. Our records show that its is not plausible that both Bob Baran and Mike Finn were involved in the same transaction. .I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

August 19, 2020

Dealership Rating
Employee Rating

Good Customer Service! Very quick and efficient! My salesman got right to the point, which was very appreciated. Everything was explained and very easy to understand! Thank you! More

by lj324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mota-Herrera

August 17, 2020

Dealership Rating
Employee Rating

From the first contact with Jonathan at Internet Sales to Tom on the floor and service to finally Mike at Payment this was the easiest, smoothest, and best price car purchasing experience! I wanted to find “ More

by Jen W
Recommend Dealer
Yes

Other Employees Tagged: Tom Distefano , Jonathan Handelsman

August 13, 2020

Dealership Rating
Employee Rating

The experience was great. The staff was professional.We The experience was great. The staff was professional. We enjoyed doing business with you. I would return for my next purchase when the time comes. More

by hdannythompson
Recommend Dealer
Yes

Other Employees Tagged: Darluis Cruz

July 22, 2020

Dealership Rating
Employee Rating

Wonderful Service - New Car! It was such a wonderful place to go and have great help getting set up for a new car. Neil is the best and was awesome with all of his help. The car More

by CINDYLINDEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kraiza , Neil Dimaso

Jul 29, 2020

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 18, 2020

Dealership Rating
Employee Rating

Great job— keep up the great work -always bring my sons escape there for service. Free wash and car is always repaired and back the same day More

by jsb7140
Recommend Dealer
Yes
Jul 21, 2020

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

July 17, 2020

Dealership Rating
Employee Rating

I have dealt with Toyota a long time. This was time was not so good I purchased a car sticker price. 44,000 plus and ending for Almost $55000. Can’t get an answer. Can’t help but feel my age and sex made m More

by JOMARIE52
Recommend Dealer
No

Other Employees Tagged: Tom Jacobsen, Did not deal with manager

Jul 21, 2020

Glen Toyota responded

Thanks for your feedback. I'm certain my Management Team reached out to you discuss. Our records show that Jeff Braunstein, Paul Cimillo, Joe Esposito, Jason Forkins and John Kraiza were not involved in this transaction. In some cases they are in different departments. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

Jul 21, 2020

JOMARIE52 responded

I realize that everyone wants money. We all go about it a different way with different outcomes. If you feel the right thing was done by me so be it. I hope mr. Jacobsen enjoys every penny. Like I said different outcomes

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